AAaLot
Oct 16, 05, 2:19 pm
I refer you to my post
http://www.flyertalk.com/forum/showthread.php?t=467502
I recently rented a car for a few hours and drove it from LGW to LHR and as you may guess I did not inspect the car when I picked it up.
Upon returning it I was informed that there was some minor scratches to the bumper.
I did not do this damage. Yet I had to pay 150 pounds.
I think this is a scheme that they do over and over. Any experiences?
Now their THIRD PARTY insurance company is saying that was not enough and they have charged me an extra 100 pounds.
It is bad enough that I did not do the damage, but when I returned the car they proposed the original 150 pounds, and I agreed [reluctantly] to pay for it. It appeared as an 'other' on the charge. The 150 pounds is reflected on the letter to me from the Third Party.
Is this legal? My agreement was with Hertz and as I said above we verbally agreed and paid 150 pounds. I am member of #1 gold. So I don't know the fine print.
I will dispute the AMEX charge. Will I be successful?
Any suggestions other than not renting from Hertz [which I have not done since]?
http://www.flyertalk.com/forum/showthread.php?t=467502
I recently rented a car for a few hours and drove it from LGW to LHR and as you may guess I did not inspect the car when I picked it up.
Upon returning it I was informed that there was some minor scratches to the bumper.
I did not do this damage. Yet I had to pay 150 pounds.
I think this is a scheme that they do over and over. Any experiences?
Now their THIRD PARTY insurance company is saying that was not enough and they have charged me an extra 100 pounds.
It is bad enough that I did not do the damage, but when I returned the car they proposed the original 150 pounds, and I agreed [reluctantly] to pay for it. It appeared as an 'other' on the charge. The 150 pounds is reflected on the letter to me from the Third Party.
Is this legal? My agreement was with Hertz and as I said above we verbally agreed and paid 150 pounds. I am member of #1 gold. So I don't know the fine print.
I will dispute the AMEX charge. Will I be successful?
Any suggestions other than not renting from Hertz [which I have not done since]?