IceTrojan
Oct 14, 05, 1:31 am
I had to post to say that the folks at the Castleton HLE in Indianapolis were great, and here's why:
--Very friendly and helpful on the phone, when I called to arrange for pick up.
--Arrived right on time.
--They just DROPPED the car off at my address, and after pleasantries took off. I was fully prepared to be driven to the place! ^
--Reserved a "Chevy Classic or similar"... got a Camry + NeverLost for free ^
--I think they might have gone a bit further than their usual zone (there was one Hertz closer, but it wasn't a corporate location... and I needed a one-way to IND).
So, ^^^ for going above and beyond in my book.
Next, I'll talk about the return at IND.
--Very friendly and helpful on the phone, when I called to arrange for pick up.
--Arrived right on time.
--They just DROPPED the car off at my address, and after pleasantries took off. I was fully prepared to be driven to the place! ^
--Reserved a "Chevy Classic or similar"... got a Camry + NeverLost for free ^
--I think they might have gone a bit further than their usual zone (there was one Hertz closer, but it wasn't a corporate location... and I needed a one-way to IND).
So, ^^^ for going above and beyond in my book.
Next, I'll talk about the return at IND.