US Airways Dividend Miles (Pre-2005 America West merger) - Possible New Web Site: usftmessagetoparker.com




carl92103
Sep 18, 05, 11:54 am
I have been reading all these articles on Parker. It seems his main focus is the employee and the bottom line which is good but he is failing to realize what truly matters is customer perception and retention.

He has not listened to the customer. He can change the airline anyway he wants but without a loyal frequent flyer base he has nothing. US/HP are two different cultures and it seems the original US FT will be getting the short end of the stick. One of the latest changes was removing the power ports. The US international product is bad compared to other airlines. I foresee a lot of other negative changes down the road. The airline can use some important input from the “CUSTOMER” the person that means the most in the equation.

What I am proposing is a site devoted to Mr. Parker from the US FT community. We can post what we feel and have a voice in what they do. They need to know what the customer feels. I can have my company donate the domain and web hosting. We can call the site usftmessagetoparker.com (or something similar) . Please email carl92103@yahoo.com if interested in working on the planning of this site.

Thanks,
Carl


jimcfsus
Sep 18, 05, 12:43 pm
We have that organization already, Carl. It's called FFOCUS, and website at www.ffocus.org

Parker hasn't taken over yet. Many of the bad decisions are still being made by CCY, as they are still in charge. Please don't forget that.

us2
Sep 18, 05, 1:27 pm
We have that organization already, Carl. It's called FFOCUS, and website at www.ffocus.org

Parker hasn't taken over yet. Many of the bad decisions are still being made by CCY, as they are still in charge. Please don't forget that.

Due to the fact that some of the current US management is staying on post-merger, I doubt that there are too many decisions that aren't being cleared with Tempe.


carl92103
Sep 18, 05, 7:11 pm
I think what we are seeing are all Tempe decisions. I have a bad feeling about the future. Strongly considering changing. I will give it 90 days in 2006 and transfer status to another carrier. I am so livid over the power port removal. :mad:

murphy
Sep 19, 05, 12:24 pm
Parker hasn't taken over yet. Many of the bad decisions are still being made by CCY, as they are still in charge. Please don't forget that.
I don't believe CCY does a thing without first checking with Parker.

NeoOfTheCRS
Sep 19, 05, 12:34 pm
That's great but what happens when USAirways gets a new CEO whether it is one year, 10 or 20 from now, it will happen and then you'll have to get a new URL :eek:



SEO by vBSEO ©2011, Crawlability, Inc.