Junkplat
Sep 8, 05, 4:16 am
Hello guys,
As shown on the left, I have been holding a Platinum charge card in France for a few months.
Prior to accepting it, I looked around for the benefits, and was pretty disappointed with the information found on the French web site.
I also surfed to other countries web sites, and noted the following:
- first an foremost, the benefits attached to the card do differ greatly from one country to another. In particular, you seem to be offered more services in the US than in France: Concierge service, mobile phone where ever you go, lots of events, etc.)
I discovered the existence of the Departure magazine through web-surfing (okay, august has been a slow month in the office). Even if I don't really care about this mag, I would have appreciated being informed of the fact that I could read this by Amex.
Dito regarding insurances and stuff, about which I still have no idea.
(Regarding the Conccierge, my understanding is that there exists a specific service, different from what they call 'art de vivre' in France, which basically is there to book restaurants or send flowers, but that's almost it. I would not expect this 'art de vivre' people to go buy this zebra rug we saw in the bush South Africa two years ago).
- secondly, I noted that, in some countries, you ahve access to a specific extranet / web site for Platinum, as well as Centurion.
- third, I noticed that the MR / offers by Amex are scarce in France, whereas the ROTW seems to have a lot.
In a fashion similar to what Amexpete is doing, I plan on making contact with the guys at Amex here, to let them know that I am a bit disappointed by such differences, and that I am not so sure that the image conveyed by the Amex Platinum card is not matched by what they offer with it, at least in France.
Could you help me gather info about your specific Plat card advantages throughout the world, most notably around these points:
- offers: frequency, variety, financial interest
- interface: dedicated web site or not
- services: concierge everywhere or only in selected countries
Any other input appreciated.
Cheers.
As shown on the left, I have been holding a Platinum charge card in France for a few months.
Prior to accepting it, I looked around for the benefits, and was pretty disappointed with the information found on the French web site.
I also surfed to other countries web sites, and noted the following:
- first an foremost, the benefits attached to the card do differ greatly from one country to another. In particular, you seem to be offered more services in the US than in France: Concierge service, mobile phone where ever you go, lots of events, etc.)
I discovered the existence of the Departure magazine through web-surfing (okay, august has been a slow month in the office). Even if I don't really care about this mag, I would have appreciated being informed of the fact that I could read this by Amex.
Dito regarding insurances and stuff, about which I still have no idea.
(Regarding the Conccierge, my understanding is that there exists a specific service, different from what they call 'art de vivre' in France, which basically is there to book restaurants or send flowers, but that's almost it. I would not expect this 'art de vivre' people to go buy this zebra rug we saw in the bush South Africa two years ago).
- secondly, I noted that, in some countries, you ahve access to a specific extranet / web site for Platinum, as well as Centurion.
- third, I noticed that the MR / offers by Amex are scarce in France, whereas the ROTW seems to have a lot.
In a fashion similar to what Amexpete is doing, I plan on making contact with the guys at Amex here, to let them know that I am a bit disappointed by such differences, and that I am not so sure that the image conveyed by the Amex Platinum card is not matched by what they offer with it, at least in France.
Could you help me gather info about your specific Plat card advantages throughout the world, most notably around these points:
- offers: frequency, variety, financial interest
- interface: dedicated web site or not
- services: concierge everywhere or only in selected countries
Any other input appreciated.
Cheers.