Hilton HHonors - Hilton VIP benefits expanded - I think

From an email from Hilton:


"Dear Mr BigLar,
Hilton HHonors® Account Number: XXXXXXXXX


New Hilton HHonors VIP In-Hotel Benefit Options
Now Available at More Than 2,200 Hilton Family Hotels
Hilton HHonors is expanding the number of hotels where Gold and Diamond VIPs can choose how they want to be rewarded for their stays. For your future stays at any of more than 2,200 hotels you can choose to either


1) Receive your current in-hotel Gold or Diamond VIP benefit such as upgraded accommodations or amenities*

OR

2) Earn additional HHonors bonus points* per stay.

Simply go online and make your selection 24 hours before your arrival. You can even change your in-hotel benefit with every stay!


It's just another way Hilton HHonors allows you to choose the benefits that best meet your travel needs. You keep being you. We'll keep being what you want.


CHOOSE YOUR IN-HOTEL BENEFIT NOW!



Sincerely,





Mary E. Parks
Vice President, Marketing
Hilton HHonors Worldwide

*In-hotel benefits and number of points you can earn vary by hotel
brand. For more information click here and scroll down to the Upgraded Accommodations/Amenities section under Gold VIP Membership or Diamond VIP Membership.

Hilton HHonors membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms and Conditions. ©2005 Hilton HHonors Worldwide."

Does this mean that the trial they did a couple of weeks ago (about, what? a dozen properties?) has now been expanded world-wide?

Has an updated list been posted on the website? I'm receiving bonuses for every hotel I've stayed in over the past two weeks. Not one was listed on the website. ^

Has an updated list been posted on the website? I'm receiving bonuses for every hotel I've stayed in over the past two weeks. Not one was listed on the website. ^I think that's a different promotion. I've been getting bonuses, too, and for more than two weeks. Usually a 1000 point on line bonus plus double points.

They ran this as a "beta" test a couple of weeks ago, but they only had a very limited number of properties. Apparently it was successful because, if I read the above email right, it can now be done at every Hilton property (assuming that 2200 is the total number of properties that have :)).

For me, I'd like to see an additional 5 pts/$ or something like that for Hamptons, because where I usually stay there are no suites or even upgraded rooms, the snack is a Snickers bar, and everybody gets breakfast. Gimmee da points and I'll be much happier!

I got this email last week and followed their link .... right back to the original list of a dozen properties. If the test is rolling out, they need to get the website updated.

I got this email last week and followed their link .... right back to the original list of a dozen properties. If the test is rolling out, they need to get the website updated.Right after I received the email posted by the OP (the first batch of messages were sent out on July 22nd) I emailed Hilton's Gold Desk about this very matter: that the Web site lists roughly 200 hotels participating in the VIP In-Hotel Benefit but the email claims more than 2,200 are now offering the benefits.

Their response: "We apologize for the confusion not all hotels are partcipating with the promotion at this time only the hotels listed on the website." (this is the Web site (http://www.hiltonhhonors.com/processLanding.aspx?lp=mywayhotels) they were referring to)

Still confused, I asked for more information since clearly the marketing email sent to thousands of members must then be wrong. The second reply (by a different Rep): "The 200 hotels that are reflected in the web site are the hotels that are available for the Gold and Diamond members for the extra benefits or points. The 2,200 hotels are the hotels that are participating and offered to all members for the My Way promotion."

Good communication has never been one of Hilton's strong points.

Hilton marketing is to clear communications as Paris Hilton is to propriety.

Here is the break down of what you will receive in lieu of the amenities:

Hilton: 1,000 HHonors bonus points
Doubletree: 1,000 HHonors bonus points
Embassy Suites Hotels: 500 HHonors bonus points
Hampton Inn: 250 HHonors bonus points
Hilton Garden Inn: 750 HHonors bonus points
Homewood Suites: 250 HHonors bonus points

Here is the break down of what you will receive in lieu of the amenities:

Hilton: 1,000 HHonors bonus points
Doubletree: 1,000 HHonors bonus points
Embassy Suites Hotels: 500 HHonors bonus points
Hampton Inn: 250 HHonors bonus points
Hilton Garden Inn: 750 HHonors bonus points
Homewood Suites: 250 HHonors bonus points


Yes, but at which properties? ;)

Here is the break down of what you will receive in lieu of the amenities:

Hilton: 1,000 HHonors bonus points
Doubletree: 1,000 HHonors bonus points
Embassy Suites Hotels: 500 HHonors bonus points
Hampton Inn: 250 HHonors bonus points
Hilton Garden Inn: 750 HHonors bonus points
Homewood Suites: 250 HHonors bonus points

Is this per night or per stay?

Per stay.

I find it odd the ES is lower than HGI. ES is a full service hotel and HGI is limited service. Maybe the margin on ES is lower.

I find it odd the ES is lower than HGI. ES is a full service hotel and HGI is limited service. Maybe the margin on ES is lower.

It’s because the regular amenities at the ES are crap to begin with.

It’s because the regular amenities at the ES are crap to begin with.

Yeah, but I like the free cook to order breakfasts though... and those Milano cookies ain't bad... :)