JetBlue TrueBlue - Very hot in A320 row 12 and deteriorating service

I flew OAK-JFK yesterday afternoon and was seated in the exit row. It was very hot, so I asked the FA to turn the temp down and what the temp was. The captain said it was 72.3 deg F, and agreed to lower the temp. After that, and following consumption of large quantities of ice, the temp did feel a little more comfortable, but it was still warmer than I'd like.

FA said that it was usually hot in the middle of the A320 aircraft, and cooler near the front. I conducted a walk-through of the cabin, and the FA was right. Much cooler near the front and rear, much warmer in the center.

Separate note:
Service has deteriorated a bit. On past flights, if I rang the call button an FA would come right away. This time, no FA came and I had to inconvenience my seatmates to get up and walk to the galley. Also, on my JFK-OAK flight, there was a hole on the window shade and the aft right toilet ran out of water. When I was talking to an FA about the water, he made eye contact with me, but continued stuffing his face with a banana instead of replying to my questions. Didn't seem to care much about the fact that the water was gone, and didn't make a plane-wide announcement about lack of water. Really rude.

Finally, it seems to me that my jetBlue flights are reliably late these days - you can quite safely bet that your flight is going to be late.

I too have found the exit row on the 320 to be very hot at times, even more so than the exit row on the 319. It probably has something to do with the center fuel tank. However, nothing compares to the 321. That sucker is like a sauna in the B Zone, which is between the 2nd and 3rd set of doors. There can be a 10 degree difference. The A and C zones can be like a freezer, because the cargo holds are not heated.

I usually sit in the exit row (remember, you want the SECOND exit row or you may have no recline), but didn't notice the heat, although in the summer I often travel in shorts and a T-shirt.

I hadn't noticed any service decline. What I really like about Jetblue is that they have a large variety of snacks and leave them out for you to take what you wish, including water. Nice extra touches.

My last 2 flights were on-time, even a bit early. I've got 3 roundtrips in the next month, at different times of the day, so I'll report back if I notice any particular lateness. I always assume that these quick-turn airlines are susceptible to backups if an earlier flight is ever delayed, but I haven't noticed it on Jetblue yet. It could be because many flights are out of LGB, quite possibly the least delayed airport in the nation.

Yet another reason why you can't go wrong with Boeing :D

I, too, have noticed the deteriorating service levels on my B6 flights lately.
It hasn't been a precipitous, all-at-once drop, but, rather, a slow slide which has become quite noticeable lately. The flight attendants on my last flight were, in a word, disinterested in anything other than standing around gossiping and complaining.

Combined with their poor on-time performance record, JetBlue's slipping service is really showing me that, finally, the "bloom is off the rose" at JetBlue.

And, I have also noticed that their fares aren't any cheaper than the other airlines anymore.

Guess it was bound to happen.

[QUOTE=Murph]I usually sit in the exit row (remember, you want the SECOND exit row or you may have no recline), but didn't notice the heat, although in the summer I often travel in shorts and a T-shirt.
[QUOTE]

On jetBlue, all rows recline. The only time Rows 10 and 11 dont recline is during take off and landing.

As promised, I'll update anything noticeable about on-time or late arrival. (I know that individual flights mean nothing)

1st roundtrip (transcon): 45 minutes early one way, 20 minutes early the other.

What was interesting is that the person picking me up found the Jetblue website to be extremely accurate in terms of estimated arrival time (It even shows a plane graphic similar to the in-flight map). I expected to wait around for at least half an hour, but they knew right when to meet the plane. Nice.

[QUOTE=Murph]I usually sit in the exit row (remember, you want the SECOND exit row or you may have no recline), but didn't notice the heat, although in the summer I often travel in shorts and a T-shirt.
[QUOTE]

On jetBlue, all rows recline. The only time Rows 10 and 11 dont recline is during take off and landing.

The same is true on US Airways Airbus fleet. The F/A locks and unlocks the seats when passing through 10,000 ft.

Of course if you are sitting on the aisle and know they are there, you can do it the second you are off the ground!

[QUOTE=SkaterJasp][QUOTE=Murph]I usually sit in the exit row (remember, you want the SECOND exit row or you may have no recline), but didn't notice the heat, although in the summer I often travel in shorts and a T-shirt.


The same is true on US Airways Airbus fleet. The F/A locks and unlocks the seats when passing through 10,000 ft.

Of course if you are sitting on the aisle and know they are there, you can do it the second you are off the ground!

Could you please post where on the aisle seat the lever is located? :)

On the US Airways Airbus fleet, the lever is located under the seat frame support facing the aisle. They use a toggle lever that locks in one position, and then you toggle it the other way and it unlocks. I have never been on JetBlue, so I do not know their system.

Am I the only person who thinks it's actually colder in row 12? I flew JFK-LGB in 12F last weekend, and the draft from the emergency exit door was so cold that I chose not to sit in the exit row on the return flight.

As for whether service is deteriorating, I didn't notice a decline. Our flight was delayed due to a faulty engine starter, which was discovered after we had already left the gate. We went back to the gate to get it fixed, but since we weren't allowed to deboard, the pilot ordered 15 dozen Dunkin' Donuts for us. I've never seen another airline do that, but it sure goes a long way towards keeping people happy when there's a delay. The rest of the B6 personnel were just as helpful and friendly as always.