US Airways Dividend Miles (Pre-FlightFund Merger) - How long for miles from United to be credited to DM Account?

I flew on United back on May 11th and had given them my DM number. I know the website says 6 weeks or whatever (and it makes no sense why it should take that long...), but what kind of experience have you guys had in the time it takes for miles flown on United to show up?

As an aside, why does it always seem like I have to make multiple tries to get US to credit for mileage I've earned beyond standard US actual miles flown?

The "Clear Skies Ahead" bonus thing took me ten emails trying to get two people's miles credited properly. I finally gave up on getting the second person's miles credited. I will say that my Sprint bonus miles did show up in a timely manner.

Doing some more looking, I see that the person I flew with had theirs credited last month and mine still haven't been.

Ah, I love US Airways.

I flew on United back on May 11th and had given them my DM number. I know the website says 6 weeks or whatever (and it makes no sense why it should take that long...), but what kind of experience have you guys had in the time it takes for miles flown on United to show up?



I flew UA last month on a US ticket with one leg on US and one leg on TED. My miles for both flights posted on the same day (3 days after I flew).

UA: 2 days.
US: 3 days.

In my experience if a UA flight doesn't post within 2-3 days it never will. Send in your BPs and a copy of the receipt to get credit.

My UA ticketed flights typically post much sooner than my US ticketed ones. Just like phlwookie said, if it doesn't post in a couple of days, it probably won't. This usually happens to me when the DM number and US status doesn't print out on the BP (regardless of the agent's insistence that my number is in there.)

In my experience if a UA flight doesn't post within 2-3 days it never will. Send in your BPs and a copy of the receipt to get credit.

Send BPs to UA or US?

Send BPs to UA or US?

US

US

Are you sure? It's a UA flight. All flight info should be in UA computer. It makes more sense to ask UA first.

Are you sure? It's a UA flight. All flight info should be in UA computer. It makes more sense to ask UA first.

Definitely send it to the DMSC at US. They will need BP stubs as well as the ticket receipt.

Are you sure? It's a UA flight. All flight info should be in UA computer. It makes more sense to ask UA first.

Anytime you're missing credit from a partner, send the documentation to US.

In the rare event my do not post I always fax them my BP and my luggage tag. I always keep both until my miles clear. I have never mailed mine in that takes too long.

Some of you are talking about flying on a UA codeshare although you purchased a US ticket, right? That's what I'm doing tomorrow. I've checked in online--with UA! This seems completely ridiculous to me. If I buy a ticket on US, I'd prefer to deal solely with US. In my mind, I should not have to mail in my boarding pass to get DM credit when I made the reservation with US. They should fix that.

Are you sure? It's a UA flight. All flight info should be in UA computer. It makes more sense to ask UA first.

Yep, but send it to US; it may seem a bit odd, but that's how it works for whatever reasons. I know I have had to send my US BP's to UA before to credit them to my MP account ;)

Some of you are talking about flying on a UA codeshare although you purchased a US ticket, right? That's what I'm doing tomorrow. I've checked in online--with UA! This seems completely ridiculous to me. If I buy a ticket on US, I'd prefer to deal solely with US. In my mind, I should not have to mail in my boarding pass to get DM credit when I made the reservation with US. They should fix that.

Does seem odd, but as someone who often flies UA codeshares operated by US (and credited to my UA account), I often have to check in with US online--once even when the US segment was not the first in the itin (United.com is a real dunce, after all. At small stations where the two airlines have only a couple of destinations each but codeshare, there are often hand-done signs saying, "If you are checking in for flights xxxx or yyyy, go to the US counter to check in," or vice-versa.

In all likelihood, you won't have to mail in your BP to get credit for the UA-operated flight. I've found for my US codeshares (and my fiancee, who credits her UA flights to her US DM account, the opposite of me), they generally post in 1-3 days. Only twice have they failed to post and required the mail-in.

As others have stated, here are a few helpful facts:

1) If the DM # is not listed on the BP, you will not get credit, in my experience. Do not let UA agents say "it's in there". Ask them to reprint the BP showing the DM #: If it's not printed, ask them to clear out all FF #s and reenter just your US #. When travel agencies book tickets using a profile with multiple FF #s loaded, this will sometimes cause confusion in UA's system.

2) UA flights almost always posted faster than US flights to my US account.

3) A few times UA flights have taken up to 7 days to post, but this is rare. Almost always they have posted within 1-2 days.

4) For UA, you can fax your BPs to US. For all other partners, you need to mail them. And, yes, send them to US if you want US credit. US will research with UA (or LH or JK or whoever) and post to your account.

Thank you USFlyerUS for summing up. I will talk to the agent when I check my bags, as my DM# is not on the BP I printed from United.com. Cheers.

Sounds to me like others have said its time to send it the Boarding Pass!!!!
-UFFA

Thank you USFlyerUS for summing up. I will talk to the agent when I check my bags, as my DM# is not on the BP I printed from United.com. Cheers.

I can't find any united.com online checkin BPs to prove it right now, but I think if your US DM # is in there correctly, it'll only say "Mileage Plus Member" or similar on the online-printed BP, but it will put you in the correct seating group if you have status (Seating 1).

The airport-printed BPs should say "US Gold", "US Silver", etc and show your US DM # and if you have status, it should should be printed on the gold United BP cardstock, provided the station hasn't run out of them.

I can't find any united.com online checkin BPs to prove it right now, but I think if your US DM # is in there correctly, it'll only say "Mileage Plus Member" or similar on the online-printed BP, but it will put you in the correct seating group if you have status (Seating 1).

The airport-printed BPs should say "US Gold", "US Silver", etc and show your US DM # and if you have status, it should should be printed on the gold United BP cardstock, provided the station hasn't run out of them.

If you check-in on united.com and have status with US it will say your status under your name. Not the full status, it'll just say "Silver" or "Gold" ...

I don't know what it says if you don't have status.