Hilton HHonors - Bringing kids without listing in booking

I have 4 & 5 year old boys and my wife and I are planning an award stay at Narita and Paddington. We aim to book twin rooms and have the kids in one bed and us in the other.

The booking system won't allow you to enter 2 adults and 2 kids in one room (says no suitable rooms) so I am thinking of just entring two adults and 0 kids and then showing up with the kids.

Anyone know if we are likely to encounter any problems doing this?

I have 4 & 5 year old boys and my wife and I are planning an award stay at Narita and Paddington. We aim to book twin rooms and have the kids in one bed and us in the other.

The booking system won't allow you to enter 2 adults and 2 kids in one room (says no suitable rooms) so I am thinking of just entring two adults and 0 kids and then showing up with the kids.

Anyone know if we are likely to encounter any problems doing this?

It probably works, as you would check in while your wife watches the kids outside .....

But better check their webpage if they allow it . Some hotels have maximum restrictions (2 Adults 1 Kid in cod or extra bed)

Often you can call the hotel and have them make your reservation for you in cases like this. I always like to let them know how many people will be in the room so I don't run into problems. If during the booking process they indicate strongly that only two are allowed you can always thank them, hang up, and know that you need to be careful when arriving.

EDITED TO ADD:
The above applies outside the US. Within the US rooms are generally big enough and the hotels don't really seem to care.

I do it all the time in the US, but I would call the hotel to double check. I know a lot of the Asian Hotels are strict on charging per person. What does it say about 4 adults? Does the hotel try to limit children?

One of my co-workers booked a hotel at LHR (I don't recall the chain) for day use and was denied the room when he went to check in with 2 adults and 3 kids (one was an infant). They said the max allowed was 2 and 2.

The point he was making that it was for DAY USE and they would not be inconvenienced at all by having two twins. They just wanted to shower, relax and change clothes before catching a flight in the evening.

He escalated it to a manager, mentioned they wanted to also order room service and the "restricition" was overidden.

Just one experience, YMMV.

In some places they are particularly strict about holding to max room occupany due to fire code regulations and/or laws designed to protect other business owners (you get licensed for so many guests and are not allowed to exceed that for fear of losing your own license). I don't know that either apply to the places you're staying, but I would at least make the phone call and find out if four guests are allowed in the rooms. Often times on the phone you'll find there are many more options than were presented online.

I've never had any problems with hotels here in Japan when making a reservation for two adults (when there are two beds), and bringing along one child.

By coincidence, I was recently trying to make an online reservation for an upcoming stay here in Tokyo, but the limit on the rooms (even with two beds) was two persons. (The site would not accept two adults and 1 child, and the room description listed the room maximum as two persons.) So I called up the hotel, and presented my situation. The reservations agent asked if the child would be needing an extra bed, and I said no, that the child would be sleeping in the same bed as her mother. In that case, the agent replied, just make the online reservation for two adults.

Still, as other posters have pointed out, it would be a good idea to call up and inquire concerning your particular situation (2 kids).

I have 4 & 5 year old boys and my wife and I are planning an award stay at Narita and Paddington. We aim to book twin rooms and have the kids in one bed and us in the other.



I am not sure about Japan, but in England (and most of Europe) a TWIN ROOM has two SINGLE beds. You do not see twin rooms usually in North America as rooms are designated as KING and DOUBLE and double rooms have two full beds or two queen sized beds.

I once tried to sneak a third adult into a twin room in London, and he ended up sleeping on the floor between the beds.

The beds are small, and the rooms are small and if you have luggage, two kids and two adults there is a very good chance that you will just not fit in the room. Also a good chance that you will be miserable.

Phone the hotel and make sure.

I would DEFINITELY call the hotel first. I have some friends who tried to play the game and lost big time - apparently due to fire regulations or something in the end the only choice given to them was to pay for two rooms and it happened to them twice on the same trip! Not the greatest surprise while on holidays. Apparently this happens a lot in Europe (Hiltons and others)

Probably easier to stay at the Metropole .. half a mile up the road. It has double double rooms suitable for families of four. Generally cheaper as well.

Ditto on the Metropole recommendation - it has a pool that the children might enjoy.

I will echo the experience in London of a "twin room" will usually mean two twin beds. I have booked a twin room and that's exactly what it was. Fortunately I was traveling with a friend so it was fine.

Hilton Narita has smaller rooms, and a twin will likely be a tight fit for four people, to say the least. If Hilton Narita offer a room with two doubles, you might book that...

I've never had any problems with hotels here in Japan when making a reservation for two adults (when there are two beds), and bringing along one child.

Me, neither. :) I have three children (4,2 and 0 years old)

In case that the beds would be so small and another bed would be required for my eldest son, I will request a sofa(extra) bed in the same room.

So I call HHonors today to see about getting a room for the three of us. Won't do it. Says the rules only allow two people per room in the Tokyo properties (Hilton & Conrad) on an award stay.

Now what? Call back and just get the two person room and sneak our son into the hotel?

See http://www.flyertalk.com/forum/showthread.php?t=441929&highlight=tokyo+room+maximum

for some ideas and some experience along these lines . . .

Took the advice to call the Conrad Tokyo directly. Asked if there was any problem booking a king size room for my wife and son (3 people). The reservation agent said there would be no problem at all and I could either book the room with her or on the website. I explained that I planned to use my HHonors points and again she said that would be OK. She also said I could ask for a cot to be set up in the room for our son at no extra charge.

Called HHonors reservations back and booked the GLONP award for 6 nights for 2 adults. We'll deal with our son directly with the hotel, who didn't at all seem surprised that we wanted him in our room.