Hilton HHonors - Conrad Tokyo

A Japanese newspaper reported that the Hilton group will open a Conrad in a part of a building currently underconstruction in Tokyo's Shiodome redevelopment area, after Starwood gave up a plan to open a St. Regis in that building.

It will be named the Conrad Tokyo and use the 1st to 3rd floors and 28-37th floors of the 37-floor Tokyo Shiodome Building. Around 300 rooms. An average room size is around 48 square meters, which is one of the largest in Tokyo. Expected room charges will be around 30,000-40,000 yen.

The newspaper, the Nihon Keizai Shimbun, noted that it is rare that the hotel ownership changes after building construction began.

The Shiodome area is very close to the Ginza shopping area.

The Hilton Tokyo has always been good to us. Hilton does need a "higher end" product in Tokyo. We also love options. Hope it happens.

I wished they would lower their prices....but that's Tokyo!

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Cygnus X-1:
I wished they would lower their prices....but that's Tokyo!</font>

mmm thats about the size and price over at the Park Hyatt, and the new Grand Hyatt is about Y30,000 per night, when it's not sold out... http://www.flyertalk.com/forum/smile.gif Great to see some more options in Tokyo tho.

I just saw this on the Conrad web site:

Conrad Tokyo
Scheduled to open in Spring 2005, Japan's first Conrad hotel will feature 296 luxurious rooms. The hotel will be located in the top 10 floors of a 37-storey multi-purpose tower in the middle of the heart of Tokyo's Shiodome precinct and will offer stunning views over Hamarikyu Gardens, Rainbow Bridge and the Shiodome estate.

The Conrad Tokyo will boast the biggest banquet facilities in Shiodome including three restaurants providing spectacular views, a grand ballroom which seats 400, and a junior ballroom. Other facilities will include three purpose-built boardrooms, a wedding chapel, a 25-metre lap pool and a 1464m² gym and spa centre offering a haven for relaxation and rejuvenation.

Shiodome is an inner city office, retail and entertainment development project located mid way between Ginza, the world's most expensive real estate, and Tokyo's famous Hamarikyu Gardens. The precinct has excellent infrastructure including subway and train links, direct expressway access to Rainbow Bridge, and easy connections to Haneda and Narita Airports.

FAST FACTS
• 231 deluxe rooms
• 65 superior suites
• Minimum room size of 48m²
• Three meter high ceilings and full ceiling-to-floor front windows
• Grand ballroom which seats 400 and a junior ballroom
• Three restaurants
• Biggest banquet facilities in Shiodome
• Three purpose-built boardrooms
• Wedding chapel
• 25-metre lap pool
• 1464m² gym and spa centre

I noticed a new Conrad will open in Tokyo in July 2005. Any comments appreciated. Location? Subway access? Will it have a Executive Club Lounge? Worth a GLONP booking? Thanks

Conrad Tokyo is located on Shiodome area ( Shinbashi ). It is nearby Shiodome station ( Tokyo metro Shiodome station and Yurikamome Shiodome stastion ) and Shinbashi station ( JR and Tokyo metro ). I guess that it takes 15 mins from JR Tokyo station by cab. I have not checked the hotel HP yet, but ikyu.com is selling the only suite rooms from 74,000JPY( city view ) for a single rate per a night. :eek: There are two view rooms, one is the city view and the other is the garden view.
RTWSTARALLIANCE, I need no break! :cool:
http://www.ikyu.com/datas/00000943x.htm

Thank you Yasuki. I'll be in Japan next month and happy to buy you a drink. Thank you for the information. Let us all keep this page going since it is obvious we really do not know that much about this property. If it wasn't opening in any other month than July I would consider a CMR (comfort mileage run) to check it out. Hot and humid.

http://www.japantoday.com/e/?content=executive&id=188

From the intro:

On July 1, the 290-room Conrad Tokyo will open on the top 10 floors of the 37-story Tokyo Shiodome Building. German Jan Monkedieck will be there as general manager of the city's newest 5-star hotel.

Headquartered in Brussels, Conrad is the luxury side of the Hilton brand. The Royal Suite, for example, will cost 500,000 yen a night, while 68 other suites of 70 sq meters will be 80,000 yen.

It will be the luxury hotel group's first hotel in Japan. All rooms are modeled on a "city" or "garden" concept according to their views. The rooms have full ceiling-to-floor windows offering panoramic views of Hamarikyu Gardens, the Rainbow Bridge and Tokyo Bay. Three restaurants will include one by world-famous British chef Gordon Ramsay.

Other threads say that July 1 is the opening date for this property. The hotel's website however just says opening July 2005 (no exact date in July). Doesn't look like reservations are yet being accepted for any date.

I emailed to ask them about their opening date. Haven't heard back yet.

Website sure makes it look like an impressive property. At Tokyo hotel prices, this will probably be a good use of a GLONP2 especially considering the alternative, Hilton at Shinjuku, is a category 6.

Can any Tokyo natives or frequent visitors comment on the new Conrad's location relative to worthwhile tourist activities/sights? I'm potentially going to be a first-time visitor to Tokyo this summer.

Saw a NHK news report "lifestyle" section a couple months back on TV when they profiled several newcomers to Tokyo "premium" hotel landscape. Conrad was one of the hotels featured.

It looks like a lot of Asian Conrads - minimalist, new-edge rooms with Japanese tea service set. Lobby was minimalist (like Conrad BKK) as well. A large portion of the news segment on the Conrad talked about how the European GM was selecting tabletops for the restaurants with a flower motif.

I personally inspected the exterior of this hotel last month (April) and took a peek inside the lobby. It looks fabulous. The location is tremendously convenient for subway and monorail access. Those who have stayed at the InterContinental Tokyo Bay will be familiar with the monorail line that goes through this area, however the location of the Conrad is much more convenient than the IC. I'm looking forward to experiencing this property as a guest!

I believe that Gordon Ramsay will be operating a restaurant in the new Conrad... will be interesting to see how the Japanese respond to given the formidable competition in the city already for fine dining (Beige by Alain Ducasse, Robuchon, etc etc

Update - an email from the hotel confirmed July 1 as the opening date. They will begin accepting reservations on May 19.

Hmmm.....I wonder if this will be another non-HHonors redemption hotel (ala Conrad Waldorf Towers....)

Precedence reservation has started,

81-3-6388-8000(International) or
03-6388-8000(Domestic)

Details for,
http://www.conradtokyo.co.jp/

-Regards-

Precedence reservation has started,

81-3-6388-8000(International) or
03-6388-8000(Domestic)

Details for,
http://www.conradtokyo.co.jp/

-Regards-

Thanks TR35R for the information. Looks like a great property. :)

what is a precedence reservation? I'm going to be in Tokyo 1-3 July, and would like to find out their rates..

would like to find out their rates..
They're waiting for your call ;)

*9:00~18:00(Mon~Fri) /Tokyo-local.... 8:00am just now

Very similar to BKK; probably 3X as expensive :p

3X as expensive :p
Well, in the neighborhood of 700 USD~ ...but It's not good neighbor for me.

Well, in the neighborhood of 700 USD~ ...but It's not good neighbor for me.

Hilton has an offer of triple base points for this new Conrad from 1 July until 30 Sept. At those prices thats a lot of points! See:
http://conradhotels.hilton.com/en/ch/specials/specials_hotel.jhtml?ctyhocn=TYOCICI&adId=hhestmt,Apr05English,30

Is Conrad tokyo a brand new hotel or taking over from someone else? What is the best rate you seen?

Is Conrad tokyo a brand new hotel or taking over from someone else? What is the best rate you seen?
Yes,It's brand new,and If I remember correctly....that property should have been operated as 'St. Regis TOKYO' from 05/Mar.(I don't know what happened to them...Don't ask me ;) ) Also,their WEB-site indicating 42,300JPY(advanced purchase) ~ 57,000JPY. I think this price range is a 'respectable neighbor :)

So would that mean, that if i am diamond and atm doing the double base points promo .

i would get 5 x basepoints + 50 Diamond bonus?

so for the room of 38k yen,

this would be 380USD X10 X 5 = 19000 + 1900 (Dia. Bonus) = 20900

Thats nice if you have to stay anyway at that hotel .

dp

(20K are two free nights at the Hilton Phuket - room rate there is 80USD atm so you only pay 200 USD for a night in the new conrad. i think is a cool deal , but i am not sure if you can combine 2 promos...)

dp

Has anyone successfully booked a reward stay at the new Conrad Tokyo?

When I call for availability (01/01/06 - 01/03/06) they say there are no more available rewards (implying that all rewards have been booked). But I've been trying since Hilton first announced the new hotel. I'm wondering if they have just not made any rooms available for rewards (which is technically a violation of the rules as I understand it) or if they have actually booked all of the reward nights.

Thanks,

Greg

The property is brand spanking new. You might want to check the Hilton as well. It's in short walking distance and a quick shuttle ride of Shinjuku station. Most people have written very positive things about the Hilton.

I went to the Conrad Tokyo one day after it opened. It looks quite nice, with a great 28th floor lobby overlooking the Hama Rikyu imperial gardens. There's a Gordon Ramsay restaurant there. I did not eat or drink anything, but the lobby was full of people gawking and partaking of the restaurants and bars. Looks like stiff competition for the GHT, and the lobby is almost as nice as the PHT.

The only downside is the fact that it is a hike from anything except the Yurikamome line (which you could take one stop to Shimbashi), and it is very hard to find both the hotel and the entrance.

The property is brand spanking new. You might want to check the Hilton as well. It's in short walking distance and a quick shuttle ride of Shinjuku station. Most people have written very positive things about the Hilton.

Yeah. I've stayed at the Hilton Tokyo (Shinjuku) several times. It's a great property.

Being that the Conrad is SO new...that's why it's surprising that they've already filled all of their rewards since they only started taking reservations a few weeks ago, and I've been trying since that time to get a rewards reservation for the beginning of January (i.e. 6+ months in advance). I suspect that they have not made any rooms available for rewards yet. Technically this is a violation of the written rules , as I understand them. They're supposed to allocate some rooms and have the schedule 12 months in advance. Granted it's only opened/opening this month...but they've known about this opening for a while...so that shouldn't affect their reservations Dept. I shouldn't think.

Is it a violation of rules? I have been trying since April to make a reservation for March 2006 at Hilton Phuket. Diamond Desk, Hotel manager, etc.....all tell me rewards are not released until August - October of 2005.

Is a little strange.

Is it a violation of rules? I have been trying since April to make a reservation for March 2006 at Hilton Phuket. Diamond Desk, Hotel manager, etc.....all tell me rewards are not released until August - October of 2005.

Is a little strange.

Hmmm...I guess you get different answers from different people. I was told by a CSR that they are supposed to have their calendar 12 months in advance as far as availability and rewards reservations. It could be that the CSR I spoke with was incorrect.

Hi,

currently i have booked 4 rooms in the Conrad Tokyo .

we will be 8 persons and would like to stay 4 +4 in two Grand suites.

I booked the most expensive executive seaview rooms, there was not room more expensive than this, all are Hilton Diamond or Hilton Gold, so i wonder if they will offer us 2 suites instead of the 4 rooms?

Does anybody know if they have any suites there?

We would not mind to pay for a presidential suite too , but there is nothing mentioned at the conrad hp.

may be someone can help??

dp

found out that they have 3 types of suites which are not bookable over the internet.

we have now chosen the ones for 1600 USD per night.
there is one type above this ones which is 4000usd per night,... but this was too expensive for us.

dp

It has been my experience at such hotels that suites are booked directly with the property themselves, and not over the chain's booking sites. This is how I handle my suite bookings at properties.

i did that. and changed all reservation to 2 deluxe suites in the 37th floor.

120qm in japan is quite inpressive eh..
but we are still hoping to be upgraded to the 240qm suites...

i dont know why they are not marketing the suites on the homepages...

sweet as candy the agreed that they will honor the triple point opening plan even for the suite bookings. so this will net us 120K hilton points with this stay.

dp

I just booked a 6-night VIP HHonors award at the Conrad Tokyo for next April -- I grabbed it but home the location is good for using as a base for a first-time visit to Japan!

Persistence pays off!! I checked again just recently for availability 1/1 - 1/3/06 and NOW they have rewards availability. I assume they had some last minute cancellations or something. Anyways, I just cancelled my paid booking for the Hilton Tokyo in favor of the Conrad Tokyo. I'm really excited to stay at the new Conrad based on the reviews I've read (not that the Hilton Tokyo isn't an excellent hotel)!!

Can anyone who's stayed at the Conrad Tokyo tell me how difficult it is to get there from Shinbashi Station? The map on the Conrad Tokyo website makes it look fairly close but sometimes those blocks can be deceivingly long. Would people advise to walk from the station...or just hitch a cab (or do they have a free shuttle)?

Would people advise to walk from the station...or just hitch a cab (or do they have a free shuttle)?
Only 800~1000ft away from Shinbashi station though....It's hard to find there.

Only 800~1000ft away from Shinbashi station though....It's hard to find there.

Thanks for the info! I've been in that area before (to Hama Rikyu Garden) so it doesn't sound like it should be too bad, then.

Have a lovely stay....You could see snow falling.

Have a lovely stay....You could see snow falling.

Thanks. Snow would be nice...but I hope it's not TOO cold. This will be my first trip to Tokyo and Japan in winter (3 previous summer trips).

gvaughn - let me know how it goes for you and which you preferred. I currently have a room reserved at both hotels in March, and I have been having trouble deciding which to keep........have fun!!

Thanks. Snow would be nice...but I hope it's not TOO cold. This will be my first trip to Tokyo and Japan in winter (3 previous summer trips).
Might be last trip to Tokyo in winter :p

I wanna get back to Newport/Back-Bay right now. I'm in Tokyo...It's chilling outside.

Thanks. Snow would be nice...but I hope it's not TOO cold. This will be my first trip to Tokyo and Japan in winter (3 previous summer trips).

It is "too" cold here if you're used to Los Angeles - We have cloudless skies, which make for chilly mornings... Wrap up warm! (I was comfortable today in my trench coat, with an inner liner and a scarf - without hat or gloves).

Luckily Tokyo seems to be better than the rest of the country (huge snow falls in many places).

The walk from Shimbashi to the Conrad is no problem at all. If the weather is fine, then I would recommend using the elevated walkways. When you come out of Shimbashi station, take the escalator up to the Yurikamome station and walk towards Hamarikyu.

If the weather is dreadfull, then you can do the same journey underground. It's a bit more challenging to find your way through the underground walkways - so consult the maps on the walls and ask people for directions towards Shiodome (the Oedo line station). When you get there, you're near to the Conrad.

Enjoy your stay !

Good to see it worked out. ^

I'll be there too on 1/14.... :)

It is "too" cold here if you're used to Los Angeles - We have cloudless skies, which make for chilly mornings... Wrap up warm! (I was comfortable today in my trench coat, with an inner liner and a scarf - without hat or gloves).

Luckily Tokyo seems to be better than the rest of the country (huge snow falls in many places).

The walk from Shimbashi to the Conrad is no problem at all. If the weather is fine, then I would recommend using the elevated walkways. When you come out of Shimbashi station, take the escalator up to the Yurikamome station and walk towards Hamarikyu.

If the weather is dreadfull, then you can do the same journey underground. It's a bit more challenging to find your way through the underground walkways - so consult the maps on the walls and ask people for directions towards Shiodome (the Oedo line station). When you get there, you're near to the Conrad.

Enjoy your stay !

Thanks for the info. Yeah...I'll be packing for cold (as well as warm - stopping off in Hawaii for 5 days after). 2 years ago I did Switzerland around the same time...so I think (hope) I'm prepared!!!

gvaughn - let me know how it goes for you and which you preferred. I currently have a room reserved at both hotels in March, and I have been having trouble deciding which to keep........have fun!!

Sure...no problem. If I forget and don't post after I get back (mid-January), feel free to PM me a reminder. From the previous posts on this board though, it sounds as if the Conrad is a nicer hotel (although perhaps less willing to upgrade). Being nicer than the Hilton Tokyo is no small feat either since I personally like the Hilton Tokyo VERY much.

You might also want to think about what your plans are for Tokyo, since the hotels are on opposite sides of the city.

The Conrad is on the east side, near the Hama Rikyu Gardens, Ginza, the Tsukiji Fish Market (if you feel like getting up REAL EARLY), and the Tokyo Tower, and is in closer proximity to Ueno Park, Asakasa, the Tokyo Imperial Palace and the Diet Building (Japanese parliament), among other things.

On the other hand, the Hilton Tokyo is in Shinjuku on the West side. It's near the Metropolitan Government Office Buildings (in Shinjuku), the Shinjuku National Garden, and in closer proximity to the Meiji Shrine and Harajuku (the trendy area now famously mis-pronounced in Gwen Stefani's songs).

...so I think (hope) I'm prepared!!!
Are you sure?

Tokyo and vicinity,
Check this (http://www.joe-ks.com/archives/SledDogs.jpg) out!

Are you sure?

Tokyo and vicinity,
Check this (http://www.joe-ks.com/archives/SledDogs.jpg) out!

Haha...that's funny! Is that you driving the sled?!!

Have many people tried e-mailing the hotel in advance to request your upgrade?

tokyoinfo@conradhotels.com

Think it is worth it?

Have many people tried e-mailing the hotel in advance to request your upgrade?

tokyoinfo@conradhotels.com

Think it is worth it?

I did. You're not likely to get a positive response, but rather a pretty form-letter non-committal response. The response I got was as follows:

__________________________________________________ __________

Dear gvaughn

Thank you for your reservation at Conrad Tokyo and thank you for your email today.
We surely recieved your request an upgrade to higher floor and garden view.
It will depend on avaialbility on arrival date.
We would appreciate if you could understand the situation.
Thank you for your understanding in advance.

If there is anything we could assist you with, please contact us anytime.
We look forward to welcoming you to the Conrad Tokyo.

We hope you have nice and wonderful flight to Tokyo !

Yours Sincerely,

they will upgrade you.

call Daniel Lopez in advanced.

dp

As a Diamond member I have received Executive Level access and suite upgrades. On my first stay shortly after it opened it was a battle to get this, but after that and each stay since the upgrades were not a problem.

I booked two rooms at Conrad Tokyo for an award stay for my family of four. I read several threads talking about the exec upgrade being inconsitently offered, but at least everyone would get a breakfast cert. My question: I am a diamond but other three in my family are not. Do they give breakfast certs to everyone? Or will they just give me two certs and make me pay for my two kids? Any experience? Thanks.

I booked two rooms at Conrad Tokyo for an award stay for my family of four. I read several threads talking about the exec upgrade being inconsitently offered, but at least everyone would get a breakfast cert. My question: I am a diamond but other three in my family are not. Do they give breakfast certs to everyone? Or will they just give me two certs and make me pay for my two kids? Any experience? Thanks.

I don't have any experience with more than 2 people at the Conrad Tokyo...but being that they charged extra for eggs at breakfast when my wife and I went last month...I would be surprised if they gave you extra certs.

Yoko:

I haven't stayed at this property but my experience has been usually positive at various US properties. Quite often on business trips, I've requested and managed to get additional b'fast certs or Gym passes for a colleague staying at the same Hilton property.

Also, successfully requested certs for four adults (self + wife, and another couple) on at least two occasions.

I guess it depends on how you ask, and whether you can be discrete about it. Since you are requesting additional certs for kids, I would be surprised if they would decline to honor your request.

hi yoko

so i can gurantee you that you will get 4 breakfast vouchers if you are a diamond and the rooms are all booked under your name.

the rooms have to be on the exec. floor.

better is , as the breakfast vouchers are useless (only contiental no ham no egg nothing )

you go to the exec. lounge in the 37th floor and eat there.

dont eat in the room, as you wont get anything without paying extra.

dp

Thanks, everyone. I'll let you know the results in August. I am planning this stay to be the first night of our shinkansen road trip, so a good free breakfast would be really nice. I am thinking about staying at Hilton Osaka after a visit to Himeji Jo Castle, and then spend a few nights in Kyoto Higashiyama, and then come back to Shinjuku Hilton so we can visit the Tokyo City Government building and Take....a Dori, if I can come up with enough HH points by then. I can hardly wait.

Staying there in the near future and got this reply for an upgrade request -

"Mr. Jan Monkedieck has moved to Conrad Cairo and we have a new GM, Mr. Keith Allardice, since January 9, 2006."

HTH,
Steve

Staying there in the near future and got this reply for an upgrade request -

"Mr. Jan Monkedieck has moved to Conrad Cairo and we have a new GM, Mr. Keith Allardice, since January 9, 2006."

HTH,
Steve

Sounds like good news to me!

I know Keith Allardice, he's a good guy.

I am a college student and will be staying at the Conrad Tokyo in a couple of weeks with friends. Though our reservation is for two people, there are going to be three people in the room. Has anyone had a problem with this? I would just add anouther person to the reservation, but for some reason it won't let me without adding anouther room, plus I would rather not have to pay more :) .

I am a college student and will be staying at the Conrad Tokyo in a couple of weeks with friends. Though our reservation is for two people, there are going to be three people in the room. Has anyone had a problem with this? I would just add anouther person to the reservation, but for some reason it won't let me without adding anouther room, plus I would rather not have to pay more :) .

There may be a max of 2 per room in your room.

I tried to book this a few weeks ago and was told for a third person they need to add a rollaway at 6000 yen a night. In the U.S. I would not worry about having the third person listed on the room reservation, in Japan I would definitely make sure the third person is on the reservation.

I am a college student and will be staying at the Conrad Tokyo in a couple of weeks with friends. Though our reservation is for two people, there are going to be three people in the room. Has anyone had a problem with this? I would just add anouther person to the reservation, but for some reason it won't let me without adding anouther room, plus I would rather not have to pay more :) .

I just called and was told that the rollaway for the 3rd person is 5000 yen...... but the maximum occupancy according to the hotel is 3.... very much looking forward to my stay!!

Thanks to the 5-10-15 Stay Free Offer, I am staying at Conrad Tokyo the night of Feb. 17 (Sat) for running the Tokyo Marathon the next day.

Right now, I am booked into a City Room. I wonder if anyone has stayed in both City and Garden Room, and if so, which view did you prefer? Not really a big deal, but it's not often that I stay at this hotel so I might as well go for the gusto. Thanks for your advices/opinions!

If you don't care about executive rooms, which are available only with city view, then I would take ocean view room (=garden view). In the city view rooms the view is partly blocked by couple of high rise buildings nearby. My first choises are the executive rooms with city view then classic ocean room and after that classic city view.

Hi, BlackBird:

This answers my question....thanks for reading into my intention. As an HH GE, there may be a chance of getting bumped up, in which case I will go along with what they give me. Otherwise, the ocean/garden view sounds more appealing to me!

If you don't care about executive rooms, which are available only with city view, then I would take ocean view room (=garden view). In the city view rooms the view is partly blocked by couple of high rise buildings nearby. My first choises are the executive rooms with city view then classic ocean room and after that classic city view.

Stayed there a while ago, but ever since then, I have been wondering what are the sweets (in various flavors) they leave on trays in the rooms the first day. I was in Zurich last week, and a visit to the Sprüngli confectionary had me thinking it was Luxemburgerli (http://en.wikipedia.org/wiki/Luxemburgerli).

Is that what they are, or is it something else? :confused:

Thanks! ^

Prashok...I think that is what they are...I was there last September and ate all of them in one sitting, they were so light....anyone else can confirm that??

Any HHonor Golds have luck upgrading at this property recently? please suggest.

Being a HH Gold. should I expect anything like free breakfast or lounge access at Conrad Tokyo?

I notice there are block out dates from 10/4-8 I think. What is the reason for the blockout? national holiday in japan in early october?

I just booked a reward stay for 3 nights at this hotel (for travel in August).

There will be 3 guests, with the room in the Diamond member's name. (The room was booked for 2 guests, but I put in a note in the comments box about requesting a roll-away bed for the 3rd guest.) Will this be a major problem?

I'm quite happy to pay the supplement of 5000-6000 yen (as mentioned above in this thread) for the extra bed. But do I need to contact the hotel in advance about this to request it or can it just be sorted at check-in?

And also, any experiences on lounge access, breakfast, upgrades as a Diamond would be much appreciated!

I just booked a reward stay for 3 nights at this hotel (for travel in August).

There will be 3 guests, with the room in the Diamond member's name. (The room was booked for 2 guests, but I put in a note in the comments box about requesting a roll-away bed for the 3rd guest.) Will this be a major problem?

I'm quite happy to pay the supplement of 5000-6000 yen (as mentioned above in this thread) for the extra bed. But do I need to contact the hotel in advance about this to request it or can it just be sorted at check-in?

And also, any experiences on lounge access, breakfast, upgrades as a Diamond would be much appreciated!
Any advice, or is everyone avoiding the Tokyo Conrad these days!? :)

We stayed at the Conrad Tokyo four four nights, somewhat of a letdown after six nights on the same trip at the Conrad Singapore, and two nights at the Hilton Osaka (w/ lounge). I'm HH Gold, had an upgrade in Singapore to the exec level and lounge. Got to the Conrad Tokyo, room wasn't ready, was told we could wait in the restaurants or bar for three hours. asked about the exec lounge, told I couldn't use it as I hadn't been upgraded to the exec floor. I noted that I was HH Gold, was told they didn't have an HHonors lounge! I told the lady behind the desk that we weren't going to wait in the restaurant, she suddenly had a room for us. I ended up calling the manager, who gave us lounge access without a fight. Really sad service. I was surprised because I've lived in Japan and the service used to be better. But the society is quite rigid, so "no exec floor, no lounge" is the rules. So if there's something written about max. guests per room, that's probably inflexible. Great country and people, though, just quite rigid at times.

Do you happen to recall the Manager you spoke with since I'll be arriving this property next week as a "lowly" gold too.

We stayed at the Conrad Tokyo four four nights, somewhat of a letdown after six nights on the same trip at the Conrad Singapore, and two nights at the Hilton Osaka (w/ lounge). I'm HH Gold, had an upgrade in Singapore to the exec level and lounge. Got to the Conrad Tokyo, room wasn't ready, was told we could wait in the restaurants or bar for three hours. asked about the exec lounge, told I couldn't use it as I hadn't been upgraded to the exec floor. I noted that I was HH Gold, was told they didn't have an HHonors lounge! I told the lady behind the desk that we weren't going to wait in the restaurant, she suddenly had a room for us. I ended up calling the manager, who gave us lounge access without a fight. Really sad service. I was surprised because I've lived in Japan and the service used to be better. But the society is quite rigid, so "no exec floor, no lounge" is the rules. So if there's something written about max. guests per room, that's probably inflexible. Great country and people, though, just quite rigid at times.

Do you happen to recall the Manager you spoke with since I'll be arriving this property next week as a "lowly" gold too.

While your experience doesn't seem to be the "norm" - based on most of the posts in this forum...it's much more like the experience I had when staying at this property.

Though most people seem to LOVE the Conrad Tokyo...my prior experiences at the Hilton Tokyo (Shinjuku) were MUCH better than my one experience at the Conrad Tokyo and the Conrad Tokyo was nothing like the experiences I have had from the Conrad Hong Kong (my favorite hotel).

There is a great thread in the Japan forum (http://flyertalk.com/forum/showthread.php?t=608899) on getting to the Conrad from Narita, particularly useful information for morning arrivals before the limo bus is running.

just a quick question how many points per night at the conrad in tokyo

40,000

Cool hotel and well worth the points in my estimation - especially if you get an Exec floor upgrade.

Amazing hotel w/ great views of Tokyo Bay and of the city. The executive lounge is also very nice and they serve a very nice made to order breakfast and free drinks in the evening. It's also right on top of the metro so it's super convenient to get to/from.

I was there last Thanksgiving and thought it was a fantastic property. It was walking distance to Ginza, the fish market, and many other sights. Well worth 40,000 a night.

I stayed there for three nights last month and it was one of the best hotel stays I've ever had (and I travel A LOT.) The service was truly exta-ordinary and the physical facility is interesting and comfortable at the same time.

Request a room overlooking the waterfront...it's fascinating.

I am trying to decide whether to spend the points. From the few posts above, it seems like a good deal. I might just bite for the 3 days I'll be in Tokyo next month - anyone been here lately?

Side question - how does one get from NRT to the Conrad

Cheers

I am trying to decide whether to spend the points. From the few posts above, it seems like a good deal. I might just bite for the 3 days I'll be in Tokyo next month - anyone been here lately?

Side question - how does one get from NRT to the Conrad

Cheers

See this post in the Conrad Tokyo trip reports and reviews thread:
http://www.flyertalk.com/forum/hilton-hhonors/477841-conrad-tokyo-trip-reports-reviews-7.html#post7353231

In my opinion the Friendly limousine bus is the most practical way of getting to the Conrad.
http://www.limousinebus.co.jp/en/timetable/narita/ginza_h.html