JetBlue TrueBlue - Running Late to a JB flight

I was wondering how JB reponds to a late passenger. I "heard a rumor" from a friend that they WILL NOT put you on the next flight without paying the walk up fare.
Anyone have any recent experience with this?
Thanks

hmm..i've missed several flights on Jetblue and had no problem flying standby on the next flight...seems like your friend is hearing a lot of BS... :cool:

well based on the latest on time data your flight will be running even later than you are 1/3 of the time. ;)

The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.

Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.

I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them. :(

The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.

Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.

I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them. :(


thats incentive enough for me....i have an odd inkling that with a credit card or something else to earn pts faster, true poo will become better...we shall see i guess.

The one time I was running late for my JetBlue flight at LGB (and got the mark of haraSSSSment on my boarding pass too) a customer service supervisor actually came down to the security checkpoint, helped me with my luggage, and put me onto the flight immediately before the door closed.

Another time, I called and asked a phone rep what would happen if I missed my flight completely, and she said I could stand by for a later flight at no charge.

I love JetBlue's customer-friendly policies, but with an inferior frequent flyer program I have no incentive to fly them. :(

This is not unique to jetBlue.

I was in a security line at Bradley International Terminal at LAX and was going to miss my flight to Australia. We sent someone up front and there were representatives from all of the airlines with flights heading overseas - Qantas, Korean, Cathay, etc. - waiting to escort their passengers through security if they were going to miss their flights.

This is not unique to jetBlue.

I was in a security line at Bradley International Terminal at LAX and was going to miss my flight to Australia. We sent someone up front and there were representatives from all of the airlines with flights heading overseas - Qantas, Korean, Cathay, etc. - waiting to escort their passengers through security if they were going to miss their flights.


Its unique enough for airlines out of the NYC area..id love to see AA, UA, NW,CO,US or DL pull this. Ive been screwed often.