MilesBuzz! - Can a travel agent stop frequent flyer miles

[This message has been edited by Legal Eagle (edited 05-21-2001).]

Travel Agents can refer issues to the airlines Revenue Protection Units, but this is very rare, as it is the Agent and not the passenger who has a liability to the airlines if terms of travel are abused.

Frequent Flyer Miles are nothing to do with Travel Agents, as long as the passenger complies with the T&Cs of the FFP they get the miles.

Nick

He could enter a priceline or hotwire indicator if he knew how to do it http://www.flyertalk.com/forum/biggrin.gif - that's all I am aware of.

If I understand your question correctly, there are two separate issues you raise. If there is a financial dispute between the travel agent and the passenger, this has nothing to do with the airline. If a travel agent reported this to the airline, it is unlikely that the airline would do anything regarding the passenger's frequent flyer program.

On the other hand, if the travel agent had information regarding the passenger's abuse of the frequent flyer program and reported that to the airline, it is likely that the airline would investigate.

It all depends on what the dispute is all about. If the passenger paid for a ticket with a check and the check bounced, as long as the passenger has not taken the trip the agent could go after the reservation. If the trip is completed, the airline would not get involved.

[This message has been edited by Legal Eagle (edited 05-21-2001).]

So why are you not paying them? http://www.flyertalk.com/forum/smile.gif

OK Illegal Eagle,

I think that you need to tell us what you really did if you expect us to give you the best advice under the circumstances, you can trust us.

Maybe Eagle is not the passenger, but the agent?? http://www.flyertalk.com/forum/smile.gif

[This message has been edited by Legal Eagle (edited 05-21-2001).]

Did you violate airline rules?
We can not help unless you tell us a little more abpout what the issue is.

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Viele Grüße

Oliver

Originally posted by Legal Eagle:
My agent is giving me a hard time for a dispute which was strictly his fault


The consensus seems to be that until you spill the beans, FTers will reserve judgement.

So go ahead, you know that you can trust us! http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/wink.gif

[This message has been edited by tvl4free (edited 05-17-2001).]

My agent is giving me a hard time for a dispute which was strictly his fault. Now she is threatening to get the matter handed over to the airlines concerned.

Now I'm really getting confused, is the travel agent a "he" or "she"..... http://www.flyertalk.com/forum/confused.gif

Tell us all and we'll give you our honest opinions.

[This message has been edited by snake (edited 05-17-2001).]

[This message has been edited by Legal Eagle (edited 05-21-2001).]

Does she have proof?
If not I would make her shut up with legal action.
I would talk to her supervisor about her claims and consult a lawer to (at least get her in trouble)! What reaseon did LP give for the account suspension?

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Viele Grüße

Oliver

My read on it is Latin Pass has reason to suspect that miles may have been earned illegally (backdating of travel dates to earn bonus miles), and thus is suspending the account (preventing use of any miles) until an investigation is complete.

My feeling - you have problems. All the agent has to say to LP is that she booked some travel for you (easily verifiable by LP), and that she has reason to suspect that some of the activity required for the mileage promotion may have been illegal. At that point it's up to the airline to determine what it wants to do with that information. Given how LP seemed to want to restrict the number of people eligible for the bonus (didn't they try to change the rules in the middle of it), it would make sense that they would investigate any rumor of possible impropriety.

I don't think you can do anything against the travel agent (other than not doing further business with her, and trying to collect any overcharges you said she made). You're only hope is that the Avis receipts are solid enough, and/or Avis does not want to cooperate in an investigation, such that LP has no grounds to be able to disprove your rentals.

Let us know how it works out.

Jeff

Sounds like you are at the mercy of Latin Pass... and probably appropriately so.

Not sure if the "deal" you made was a bribe... but that person could be in trouble with AVIS if Latin Pass chooses to pursue it.

While I did not do the LP, I understand they are being very strict (and oftentimes unreasonable) about qualification. But, sounds like you did not qualify within their rules... so expect they will try to not honor your requests.

Sounds like they have the advantage and high ground on this one.

William

Sounds to me like you cheated and got caught. Above and beyond what the travel agent has charged or not charged (imo that is a separate issue) backdating receipts to gain the miles is cheating and if you got caught by whatever means you deserve whatever you get. http://www.flyertalk.com/forum/rolleyes.gif http://www.flyertalk.com/forum/frown.gif

[This message has been edited by summerdawn (edited 05-18-2001).]

I am not sure who said, " Oh what a tangled web we weave, when first we practice to deceive".
Isn't your initial question already answered?
The TA has done something to your account. Regardless of the outcome of your situation, and I wish you all the best, I think you've given us all a lesson, there are limits to this game and there are consequences to going outside of those limits.



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http://www.milesbar.com/id=MBP3779 (http://www.milesbar.com/join.asp?id=MBP3779)

Expect a loooooooooooong investigation by Latin Pass, how long?....How old did you say you were, kiddo?....Whats your life expectancy? Ahh, well, at least we're all young enough to learn from our mistakes..

Silence Is Golden!
(or would have been)

Better yet, playing by the rules may have prevented Excedrin Headache No. 747.

The eagle has flown... This is the first post on the board I have seen where someone has erased every trace of their "crime"...

oops?

Originally posted by ScottC:
The eagle has flown... This is the first post on the board I have seen where someone has erased every trace of their "crime"...

oops?

Unbelievable! LEGAL EAGLE could have at least thanked those that offered advice before this unceremonius departure.

The new era of self censorship has seemingly already begun! http://www.flyertalk.com/forum/eek.gif

Whoa!
Seems like he wanted no evidence to "stick" for the "crime" he commited.

Is it because he was a "Legal Eagle".

From my archives, for those that missed it, I wouldn't dare copy and paste his/her original posts, would I?

Nah! I will practice what I preach. http://www.flyertalk.com/forum/smile.gif


Originally posted by MRLIMO:
Silence Is Golden!

You have the right to remain silent........