McFlyPHL
Mar 9, 05, 6:41 am
I'm writing this from the club at PBI where I'll be spending my morning attempting to drink at least enough coffee to cover the cost of my day pass. A few weeks back when my flight was five hours delayed PBI-PHL, I attempted to make a change to go through CLT with the CLT GA. While he wasn't able to rebook me due to no availability on CLT-PHL, he did go above and beyond by getting me comped into the club for the afternoon. Perhaps this had something to do with the "P" fare bucket showing on my ticket.
This week, I have a morning of conference calls/webcasts and my hotel's high-speed internet was "spotty" to say the least. Thanks to the GA, I knew of the club and that it would fit my need fora workspace PERFECTLY today. The result? For the cost of a cup of coffee and an apple, US sold a day pass, which I imagine is a fairly profitable for them. If I wind up using another day or two, I'll probably join the club.
Does US recognize that going the extra mile in situations like this could be used to generate badly needed revenue? It would certainly be a departure. When I went to submit the web form for the GA, I hesitated because I didn't want him to get into trouble for "pulling strings" for a lowly SP...
This week, I have a morning of conference calls/webcasts and my hotel's high-speed internet was "spotty" to say the least. Thanks to the GA, I knew of the club and that it would fit my need fora workspace PERFECTLY today. The result? For the cost of a cup of coffee and an apple, US sold a day pass, which I imagine is a fairly profitable for them. If I wind up using another day or two, I'll probably join the club.
Does US recognize that going the extra mile in situations like this could be used to generate badly needed revenue? It would certainly be a departure. When I went to submit the web form for the GA, I hesitated because I didn't want him to get into trouble for "pulling strings" for a lowly SP...