American Express Membership Rewards - Humans answering phones

Do any of the Amex cards (or V/MC) have customer service where a person picks up the phone? Diners used to have a system like that though it's recently been replaced (albeit by a relatively unobtrusive system). Still, with my SPG I have to tap in the fifteen digit # and the first 4 letters of the maiden name, etc. A real pain.

If one thing is keeping me on DC right now it's this..

Do any of the Amex cards (or V/MC) have customer service where a person picks up the phone? Diners used to have a system like that though it's recently been replaced (albeit by a relatively unobtrusive system). Still, with my SPG I have to tap in the fifteen digit # and the first 4 letters of the maiden name, etc. A real pain.

If one thing is keeping me on DC right now it's this..

I haven't called in in ages, but I used to just press '0' repeatedly as soon as the robot picked up. It would eventually transfer me to a human. :cool:

Do any of the Amex cards (or V/MC) have customer service where a person picks up the phone? Diners used to have a system like that though it's recently been replaced (albeit by a relatively unobtrusive system). Still, with my SPG I have to tap in the fifteen digit # and the first 4 letters of the maiden name, etc. A real pain.

If one thing is keeping me on DC right now it's this..

When I call customer serivces with my Plat card, I have 5 options and after choosing I am taken straight to a human :cool: Mind you on my Amex Credit Card I have to entermy 15 digit number... :rolleyes:

Chris