US Airways Dividend Miles (Pre-FlightFund Merger) - As much as we complain about usairways.com...

someone out there must like it. Found the following on justplanenews.com. No reference to the actual article, however.

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Friendly Web site

US Airways' Web site treats customers better than any other airline site, according to a new study of online travel-industry sites by a Boston consulting firm specializing in Internet retailing.
The Customer Respect Group said US Airways had the top score of 18 airlines in its Customer Respect Index, a measure that rates factors such as simplicity, responsiveness and privacy.
Marriott won the hotel category, and Orbitz was tops in Web-based reselling. For more information, go to www.consumerrespect.com.

It was posted in the Charlotte Observer (http://www.charlotte.com/mld/charlotte/business/10894541.htm?1c) at the bottom of the page.

For more information, go to www.consumerrespect.com.

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:confused:

It was posted in the Charlotte Observer (http://www.charlotte.com/mld/charlotte/business/10894541.htm?1c) at the bottom of the page.

Orbitz, with its famous "Your Ticket Price Has Changed" messages, STILL prices more consistently than USAirways.com!
Voters must not care their fare is higher than other booking engines.

Whoever voted for USAirways.com also must not use the wonderful award ticket/search by price calendars where "you-get-your-hopes-up" Green magically turns to "I'm-going-to-bash-the-computer-monitor" Red ALL THE TIME!!!

Other than that, it's grrrrrrrrrrrrrrreat.

Actually, I think USairways.com is pretty good.

Top tier with nwa.com. Much better than other airlines.

And it is one of the reasons I prefer to fly USairways.

Ooops. Duplicate post.
...Sorry.

Actually, I think USairways.com is pretty good.



While it has some problems, I do like our website. It's a lot more friendly than United and more visually appealing.