Starwood Preferred Guest - Triple Point Promotion

"Now you can enjoy triple starpoints on all stays thru March 31, 2005, when you register now through February 28, 2005."

Do Platinum members receive an additional three points per dollar to the double starpoints they are currently receiving or do you only receive one additional starpoint for each dollar under this promotion?

"Now you can enjoy triple starpoints on all stays thru March 31, 2005, when you register now through February 28, 2005."

Do Platinum members receive an additional three points per dollar to the double starpoints they are currently receiving or do you only receive one additional starpoint for each dollar under this promotion?

How about a little more info?

"Now you can enjoy triple starpoints on all stays thru March 31, 2005, when you register now through February 28, 2005."

Do Platinum members receive an additional three points per dollar to the double starpoints they are currently receiving or do you only receive one additional starpoint for each dollar under this promotion?

doctor, I received this promo in Jan and have had two stays count towards the promo. I'm not sure how to calculate the points but here are the results on my account:
Hotel: 4 Points Allentown
Price: $82 per night

Plat Amenity 250
Points 164
SPG Elite 82
Triple Starpoints 328

I can't figure it out, seems like it's Quadruple of the base points not Triple but I'll take whatever points I can get. :)

doctor, I received this promo in Jan and have had two stays count towards the promo. I'm not sure how to calculate the points but here are the results on my account:
Hotel: 4 Points Allentown
Price: $82 per night

Plat Amenity 250
Points 164
SPG Elite 82
Triple Starpoints 328

I can't figure it out, seems like it's Quadruple of the base points not Triple but I'll take whatever points I can get. :)

Base points = 164 + (to make) Triple points = 328 = 492

It should really be 164 X 3 = 492, or three times the base points.

I'm sure we haven't heard the last regarding the confusion that surrounds these types of offers. ;)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

[QUOTE=Starwood Lurker]Base points = 164 + (to make) Triple points = 328 = 492

It should really be 164 X 3 = 492, or three times the base points.


Lurker,
In addition to the 492 points are you entitled to 82 SPG Elite points as a Platinum?

MIKEM,
This offer is not transferable.

So I take it that this was targeted?

Lurker,
In addition to the 492 points are you entitled to 82 SPG Elite points as a Platinum?...

Yes, of course. Platinum or Gold. fireworksboy got his. I just took it out of the equation to show what is tripled - the base points, not the elite member bonus.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

Any one have the link for the triple pt promo? Am Platinum and pissed that I wasn't contacted by SPG with this promo. :mad:

Yes, of course. Platinum or Gold. fireworksboy got his. I just took it out of the equation to show what is tripled - the base points, not the elite member bonus.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

William, are you saying that I'll be receiving more points or not? Now I'm confused. I figured I either got too many or too few points but didn't know if it would ever be corrected.

Is that a domestic promo or worldwide? I'd love to use that before my trip to London next week so I can get something worthwhile out of the sucky exchange rate...

William, are you saying that I'll be receiving more points or not? Now I'm confused. I figured I either got too many or too few points but didn't know if it would ever be corrected.

I'm saying that you got exactly what you deserved, so there is no need for any correction. ;)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

William, Starwood can guarantee top votes from me in the Freddie's this year by signing me up for this promo! I'm not above a bribe of this magnitude.... ;)

Geoffrion

I'm saying that you got exactly what you deserved, so there is no need for any correction. ;)


That's what I thought and believe me it's OK with me. When I received the promo I moved about 15 nights away from another chain and booked with *wood. So for what it's worth, the motivating factor of the promo worked on me. :)

William, Starwood can guarantee top votes from me in the Freddie's this year by signing me up for this promo! I'm not above a bribe of this magnitude.... ;)

Geoffrion

I wish I could, but it's targeted, and it's against company policy to add it to an account for which it was never intended.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

William,

I guess the promo budget must be quite low these days...when do you start the new financial year? It has been pretty quiet on the promo front lately...

William,

I guess the promo budget must be quite low these days...when do you start the new financial year? It has been pretty quiet on the promo front lately...

I don't know. I could ask, but I probably would not get an answer. And, if I did, I would probably be told that I couldn't print it here, regardless. ;)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

doctor, I received this promo in Jan and have had two stays count towards the promo. I'm not sure how to calculate the points but here are the results on my account:
Hotel: 4 Points Allentown
Price: $82 per night

Plat Amenity 250
Points 164
SPG Elite 82
Triple Starpoints 328

I can't figure it out, seems like it's Quadruple of the base points not Triple but I'll take whatever points I can get. :)


Were the triple Star Points posted with your stay points or were they posted at a later date?

Were the triple Star Points posted with your stay points or were they posted at a later date?

Could happen either way depending upon when the sweep happens as opposed to when the stay happens. These are being swept once a week.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

In sales a company tries to get new business. But, to focus on getting the new business and letting your existing business go out the back door, is a mistake often made. SPG is headed down this path.

Also, times have changed! With the internet no longer can a company offer a promo secretly letting only a few in on it. Those days are gone for good.

Ignorance is bliss.

Chances are, you're probably being passed over for TONS of promos. Do you know for certain? Will you ever know? Yet, somehow.. you make it through the day.

Why people regard a lack of promos as a personal attack is beyond me.

William,

I guess the promo budget must be quite low these days...when do you start the new financial year? It has been pretty quiet on the promo front lately...

Can't help with the promotions budget, but as a public company, it's easy to look up Starwood's fiscal year. The new one starts Jan 1, 2006.

BTW, earnings for the 12/31/04 year were announced yesterday.
http://biz.yahoo.com/bw/050203/35311_2.html

This is news to me. Is it a promotion for North America only? One of the worst things about SPG is the very limited number of promotions of this kind for members in Asia-pacific ( although non-pomotion benefits remain significantly better than Hyatt).

Were the triple Star Points posted with your stay points or were they posted at a later date?

They posted later, maybe a week or so after the stay and regular points posted.

William,

I apologize for being dumb, but I still can't figure out the triple points are calculated. I just had a stay where my
base points - 2400 (I'm PLT)
Bonus points - 1200
Triple points - 4800 (they posted this morning in a sweep)

Now if it was triple what I charged ($1200) then it would be 3600.
But if it is triple the base (2x what I charge) 2400 - then it should be 7200.

But I can't figure how they got 4800. Please explain in detail. It's Saturday and my brain is in weekend mode. Thanks

The sweep must be every Saturday. I had them post this morning, and also last Saturday, Jan 29th. Here is how it shows:

TRIPLE STARPOINTS (P412) Feb 05, 2005 +384

Also each stay shows up as a separate line.

William,

I apologize for being dumb, but I still can't figure out the triple points are calculated. I just had a stay where my
base points - 2400 (I'm PLT)
Bonus points - 1200
Triple points - 4800 (they posted this morning in a sweep)

Now if it was triple what I charged ($1200) then it would be 3600.
But if it is triple the base (2x what I charge) 2400 - then it should be 7200.

But I can't figure how they got 4800. Please explain in detail. It's Saturday and my brain is in weekend mode. Thanks


You are correct - triple the base is 7200. You initially received 2400, so the 4800 brings you to that 7200.

If they added triple the amount after already crediting the base amount, that would be a quadrupling.

You are correct - triple the base is 7200. You initially received 2400, so the 4800 brings you to that 7200.

If they added triple the amount after already crediting the base amount, that would be a quadrupling.

Got it. Thanks ^ ^

I was hoping for a starwood promotion as Marriott just finished the 5000 for 3 stays. Now no promo for Marriott, Hyatt or Starwood (I am top tier on all 3).

I guess I will chose the hotel on quality.

I don't recall receiving an email on this. But after seeing this thread, I called to inquire. CSR told me I was eligible and she would add it to my profile. To bad I didn't find out sooner as I have had two previous stays of 6 days in January and February before singing up.

Like others, I did not get the notification and I am Gold so I should have been targeted. I called customer service and the person I talked to found the promotion but does not have access to the promotion code-it has to be supplied by the member. Does anyone have the code? I'm travelling in Europe and paying high room rates-I'd like to get the extra points. Thanks.

I have Plat. status and I contacted SPG and confirmed that I have the promo code on my account. I plan on being in London for 10 nights next month so that will be MEGA points bonus :D ... hmmmm maybe I should book that romance package at Toronto Sherton after-all @:-)

I have Plat. status and I contacted SPG and confirmed that I have the promo code on my account. I plan on being in London for 10 nights next month so that will be MEGA points bonus :D ... hmmmm maybe I should book that romance package at Toronto Sherton after-all @:-)

Evidently I am not lucky. Called Customer Service and was told this is targeted and I am not the target.

Maybe try again tomorrow.

I was hoping for a starwood promotion as Marriott just finished the 5000 for 3 stays. Now no promo for Marriott, Hyatt or Starwood (I am top tier on all 3).

I guess I will chose the hotel on quality.


Surely you jest? :)

I maxed on the Marriot 5000/3 stays in late Dec., so now I'm hopping around accumulating points and stays for next year's status. The Columbus Renaissance has the 2,000 pt. bonus that ends this week, alternating nights with the Westin to get the stay credit towards 25 and 500 pts, tossing in a few Sheraton Suite's and Marriott NW - it's making up for driving to the project site and having airline mile withdrawal.

Like others, I did not get the notification and I am Gold so I should have been targeted. .
The thought here is that there IS no pattern for who is and who is not targeted

I would have liked to be targeted to but was not.

not every SPG member is entitled to every promo. And others have said you register for one promo and a better one comes along and one then complains that they were not targeted for the next.

I am not happy that I was not targeted but SPG are in control of that :(

From what I've seen, the requirement seems that one has to be a Plat member...

I'm Plat and haven't seen this offer come my way. :(

I'm Plat and haven't seen this offer come my way. :(
Same here.

Same here.

First year with SPG and went platinum last year with them. Already 10 stays for 2005 and no promo?! Thinking about returning to Marriott where they AT LEAST, promo their top tier regularly.
:mad:

I can't figure out why one PLT is targeted and another is not. I hate to sound cynical but as I am very rarely targeted and I've been PLT for three years straight, rewards for loyalty to SPG has very little to do with being targeted. My gut says one is targeted to increase participation, and SPG revenue and nothing more.

SPG's program has some great benefits, that's why I stay but their promotion policy stinks. What do you say William???

On a lighter note. Off to party and watch my PATS kick some bu**. Go Brady. Go Dillion. Go McGinest. Go Bruschi. Go Vinatieri!!! - Makes us Proud!!! ^

Is this a promo that one has to register for or is it something that you are automatically registered for? Can someone publish a link if it is one that you have to register for please.

Is there anyway to know wich promos is one targeted for? Sometimes discovered I was eligible for a promo because I tried to sign up for a different one and I got the message "you're not eligible for this promo, but you can sign up for promo xxxx" (or something similar).
Could anyone please give us a link for this "triple points" promo just to be able to check?

I am a Plat for many years and never got this promo either. I find this very disappointing on SPGs part. I feel like a second class citizen despite my loyalty to them.

What really gets me is the promos for which I'm eligible but never receive notice for. I've successfully registered for a number of targeted promos that I have NOT received any notice of. I can only assume that I was targeted but not notified.

What's up with that?

I can't figure out why one PLT is targeted and another is not. I hate to sound cynical but as I am very rarely targeted and I've been PLT for three years straight, rewards for loyalty to SPG has very little to do with being targeted. My gut says one is targeted to increase participation, and SPG revenue and nothing more.

SPG's program has some great benefits, that's why I stay but their promotion policy stinks. What do you say William???
^

I've had some interesting promotions, including stay 3 nights in Atlanta, for 5000 points, etc. I fly to Atlanta quite a bit, so I used this one often. Haven't seen many other promotions except from this same Atlanta hotel.

I suspect that when they see by your profile, you don't fly much in the spring, then they send you offers like the triple points until March? If you don't buy dinners or room service, they offer you 2 for 1 dinners or something.

Welcome to "CRM" and targeted marketing. I suspect if every time I go to a Starwood property I used TurboNet, they wouldn't send me a promo to use TurboNet on my next visit.

I hate to pick up the phone to beg a Plat rep, but it sounds like that might work here.

...What do you say William???...

Sorry. I don't have anything to add to this discussion that hasn't been said many times before.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

What really gets me is the promos for which I'm eligible but never receive notice for. I've successfully registered for a number of targeted promos that I have NOT received any notice of. I can only assume that I was targeted but not notified.

What's up with that?

I feel the same than lensman. Something fails in the communication system about targeted promos. I understand what targeted promos are for and I respect it. I don't feel angry or unsatisfied if I'm not targeted for a particular promo, but I really would like to be sure I am aware of all the promos I am targeted for. Asking in the phone to SPG representatives in my country is not very useful for that, so how can I know which promos I'm targeted for (if any)?

I feel the same than lensman. Something fails in the communication system about targeted promos. I understand what targeted promos are for and I respect it. I don't feel angry or unsatisfied if I'm not targeted for a particular promo, but I really would like to be sure I am aware of all the promos I am targeted for. Asking in the phone to SPG representatives in my country is not very useful for that, so how can I know which promos I'm targeted for (if any)?

If you are eligible, we will contact you...either by email or direct mail.

If lensman was able to register for something he was never contacted about, it is because we began re-directing members to a "ME TOO" promotion which would allow members to register without throwing off our numbers. The 5 Stay promotion last fall had an identical "ME TOO" offer running concurrently.

OR

He or his spam filter deleted the offer. A lot of people get these offers in their bulk folders and just delete them without looking at them or their spam filter rejects them. Then, they come to Flyertalk, see a url, take a chance and bingo, they register for something they were intended to have in the first place.

There really is no mystery in any of this. :) But, the "ME TOO" offer for Q1 has not yet been released. ;)

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com

Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.

Thank you for your answer, William. I suppose the promos I got were the "ME TOO" ones, so I'll wait until one of those is available for 1Q.

Is there a URL for this promo? If so, could someone post it here please? I'm sure at least a few people here never saw/deleted the email but are actually targetted.

"He deleted the offer. A lot of people get these offers in their bulk folders and just delete them without looking at them. Then, they come to Flyertalk, see a url, take a chance and bingo, they register for something they were intended to have in the first place, [Starwood Lurker]."

This is a good point. Many people get more than 100 E-mails a day, and if you travel alot (like most of us), you can return to 700 E-mails that accumulated in a week.

Also, if you use a Yahoo or Hotmail account, if someone else has received an E-mail from Starwood and click on the "Spam" button, then Yahoo and Hotmail put that address in their Spam filter and start directing other E-mails from that address to the Bulk folder of Hotmail and Yahoo accounts, unfortunately.

Perhaps E-mail is not so reliable a method anymore for alerting people that they can take advantage of a Starwood promotion.

Can someone provide the promotion code so the rest of us can see if we're eligible? If I got an email it's quite possible I missed it or deleted it.

Whoot! I just called the plat desk and the CSR registered me for triple points for Feb and March. I did not see a mailing on this come my way, and I scrub all e-mails, statements and mailings for promos.

Thanks doc! ^

Woohoo!

Just called in as well and was registered no problem for the promotion. The CSR mentioned they have a bunch of promotions running with double points and triple points as well as 50% off... she ASKED me which one I wanted! Of course I said triple points and she registered me without even checking eligibility is seems. Could the emails have been targetted but a simple call into CSR circumvent that problem?

Anyways, I clearly heard her say I'm now registered for promotion 420.

Woohoo!

Just called in as well and was registered no problem for the promotion. The CSR mentioned they have a bunch of promotions running with double points and triple points as well as 50% off... she ASKED me which one I wanted! Of course I said triple points and she registered me without even checking eligibility is seems. Could the emails have been targetted but a simple call into CSR circumvent that problem?

Anyways, I clearly heard her say I'm now registered for promotion 420.

Following your lead, I called in and confirmed an existing reservation (just to get the agent talking) and then asked to sign up for the "triple points in feb and march" promotion.

The agent then asked, "sir, do you know the number of that promotion?"

I said "I believe it may have been 420..."

"You're absolutely correct sir, and you are now signed up..."

Now I'm beginning to believe my dope smoking friends...maybe that number does have mystical properties after all...

SPG should take a look at how Continental does its promotions. Most of these are pretty lame, BUT, when I log into the OnePass site with my Acct# and Password, I can then go to "Offers". It then lists all offers that I am elligible for, INCLUDING those that are targeted to me specifically. If there are promos out there that I am not elligible for, it will not list them. So long as I check this periodically, I will know what targeted promos I am elligible for.

Thanks guys;
Called and asked for promotion 420 as I have two stays this week. Got 420 added to my account so its good for all stays before or after enrollment.
Then asked what other promotions are available now.
Told only 400 series available at this time, that they are all targetted and that you can only have one 400 series promotion registered to your account.

Beautiful - I just called them up and it worked! Thanks!

I was told by the Platinum CSR that 420 runs from Feb. 1 until the end of APril. Why are others saying March? Did anyone else hear the end of APril?

ALoha

Does anyone know if there are restrictions to the hotels that are participating? Only USA properties? All hotels worldwide?

Thanks.

I just called to check a res and slipped this question in about this promo and the SPG agent registered me....Im happy

There is something very wrong with the PROGRAM when loyal customers try to sign up for promotions using the back door.

We put in our 50+ nights, use room service, use HSI, rent movies, eat in the hotel restaurants, etc - give SPG our business -- spend money!!

Granted they may be a few who want something for nothing but that's not most of us. Most of us are Loyal customers. I myself try to stay only in SPG properties. When it's not feasible (SPG has many geographic voids) or a conference prevents it I grumble and stay where I have to.

All we want is to rewarded for our loyalty. And to have to be rewarded by "tricking" a CS Rep is really lousy.

SPG really needs to rethink the purpose of it's Promotion Policy.

What I fear most is not that I'll not get signed up for this (or any) promo, but that I'll automatically get signed up for one I don't want~~ and then be so out of luck, when one is announced that I would like to be part of. This has occured twice to me in the past couple of years, and I only found out I had the 'bad' promo when I went to actually sign up for the desired one, and was told "Sorry, you can only have one, and we've already got you in ... xyz. Oh, you didn't know you were in that one-- well too bad, we can't do anything about that" !!! :confused: ???'

I just called to check a res and slipped this question in about this promo and the SPG agent registered me....Im happy


what number did you call?

Just called the number on the back of my SPG card, selected option #3 "Register for a Promotion," and told them I wanted to register for triple points promotion. He asked for the promo code, I gave it to him, and I was done. Literally did it during a commercial break last night...no deception, trickery, or faux reservation inquiries necessary.

I just signed up for the promo as well!!! Was as simple as just calling and asking for it...and I'm just a lowly Gold.

Oh boy... I think I opened up the floodgates here by posting the promo code. Something seems very wrong with the way this promotion was targetted if everyone can simply call in and register.

I must say, when talking to the folks here in Austin, they're just great. I hope if a "slew" of us do this, they don't decide to "turn off the backdoor" so to speak.

I believe there are two targeted promotions. They signed me up for the Feb to April. Which is good for me.

I don't mind having to call to sign up (Thank goodness for Flyertalk and people posting these 'hidden' opportunities)

I appreciate how great of a customer support phone center they have. They're here in Austin, right across the street from my old facility. Wish I could take them out to lunch La Palapa sometime!

As I wrote in another post, I'm a Starwood Shareholder, so I appreciate that they use Customer Relationship Software or promotions to grow revenue from their customers.

I guess I'm disappointed that I don't get targeted more, but since about 60% of my stays are at Starwood properties, someone in Marketing has done their job so to speak. I'm sure the thought is that by throwing promotions at me won't increase my number of stays, but they're wrong.

I just stayed at the Fairmont at YVR. Had I been able to get triple point and such I would have made the effort to get up early (5 AM), and stay at the Westin downtown.

When I have more points, I stay more often, and usually the "tertiary" expenses even after the room is additional revenue for them (golf, spa, restaurants, etc...)

Any word on what hotels are participating?

Thanks.

I just called up...and it worked for me for an upcoming reservation! Thanks to all of you FTers!

Oh boy... I think I opened up the floodgates here by posting the promo code. Something seems very wrong with the way this promotion was targetted if everyone can simply call in and register.

As William has stated if we weren't eligible for the promotion, we wouldn't get signed up even if we had the promo code. So I don't think you started anything that wasn't intended.

There is something very wrong with the PROGRAM when loyal customers try to sign up for promotions using the back door.

We put in our 50+ nights, use room service, use HSI, rent movies, eat in the hotel restaurants, etc - give SPG our business -- spend money!!

Granted they may be a few who want something for nothing but that's not most of us. Most of us are Loyal customers. I myself try to stay only in SPG properties. When it's not feasible (SPG has many geographic voids) or a conference prevents it I grumble and stay where I have to.

All we want is to rewarded for our loyalty. And to have to be rewarded by "tricking" a CS Rep is really lousy.

SPG really needs to rethink the purpose of it's Promotion Policy.
There isn't necessarily something wrong with the program.

Rather, it's the insanely demanding customers who always want more, more, more, more, more and scream bloody murder every time they don't get every single promo and "goodie" ever offered by every program (whether it would actually benefit them or not). :td:

Seems like every thread discussing a targeted promo sooner or later degenerates into a whinefest. Really, sometimes I think this is WhinerTalk rather than FlyerTalk.

[QUOTE=KathyWdrf]
Rather, it's the insanely demanding customers who always want more, more, more, more, more and scream bloody murder every time they don't get every single promo and "goodie" ever offered by every program (whether it would actually benefit them or not). :td:
QUOTE]

If SPG doesn't want certain customers getting irate because other, seemingly less loyal, customers are perceived as getting rewarded while they are not-- something certainly in keeping with normal human behavior-- then maybe SPG marketing needs to take normal human behavior into account when planning marketing programs. Rather than blaming those annoying customers, maybe SPG Marketing should understand what it if anything it is doing to foster an atmosphere of annoyance, especially in an age when secret targeted promotions are public knowledge.

Rather, it's the insanely demanding customers who always want more, more, more, more, more and scream bloody murder every time they don't get every single promo and "goodie" ever offered by every program (whether it would actually benefit them or not). :td:

Seems like every thread discussing a targeted promo sooner or later degenerates into a whinefest. Really, sometimes I think this is WhinerTalk rather than FlyerTalk.


How come people taking umbrage with Starwood's targeted promotion policy counts as whining but your characterization of us as "insanely demanding" types who "scream bloody murder" does not??? :rolleyes:

Answered my own question

In a nutshell, everyone on FT seems to be a whiner in their own fashion. Some whine because they don't get every promotion that comes down the road, some whine because their points devalue, some whine because people don't search before posting a question, some whine because some whine. FT is still the best resource I have found for getting ahead in the point rat-race even if not being included in some great promotions can be frustrating at times. I do guarantee that FTers earn more points/trip and other benefits than non-Fters and that is what makes this community great IMHO. Okay, I'll stop whining now.

How come people taking umbrage with Starwood's targeted promotion policy counts as whining but your characterization of us as "insanely demanding" types who "scream bloody murder" does not??? :rolleyes:

Very well put!
We are in a new day and age. Information flows freely and fast. All of us will know the promos, each and every one of them, from now on. While the glasses of the less loyal are filled with promo's, some (or a lot) of the loyal customers will be holding empty glasses. This board is the perfect place to critique the targeted promo situation. The day of secret offerings is something from our past.

So, let's quit whining about those who whine about promos. It is now a way of life.

Three people have asked in this topic already, but no one has replied:

Is this just for North America, or worldwide?

Thanks in advance for the info.

I was told at the Plat Concierge number: Earn triple Starpoints at any property worldwide that, during the stay, you are earning Starpoints. Pretty decent promo for those targetted.

G

I registered earlier this week and noticed that the "sweep" just caught my February stays yesterday. I guess the sweep runs on Fridays.

One important point: a stay starting in January and ending in February was not caught by the sweep. I will inquire with SPG as to why the nights in February were not counted...

I registered earlier this week and noticed that the "sweep" just caught my February stays yesterday. I guess the sweep runs on Fridays.

One important point: a stay starting in January and ending in February was not caught by the sweep. I will inquire with SPG as to why the nights in February were not counted...

The sweep did not get my February stay. On to the point "chasing" phase.

Just to note to any lurkers out there.... This promo changed my plans for hotel stays in Hong Kong, Bangkok and Bali in the next month. So good job starwood. But damn you for preventing me to stay at the Peninsula hotels (that are actually well priced) :D

I've spent close to $8000 on Starwood properties since January 12th as my S.O. had a seizure and was diagnosed with a Gloiblastoma Multiforme (brain cancer) while we were in PHX and we're currently been in SFO for his second surgery round of neurosurgery in less than a month.
This promotion will be a nice boost towards our dream vacation to Bora Bora but in the bigger picture we're grateful for many other things. :) It's worth a try.
A big thank you to the FT'ers for the post ^ .

i called the spg hotline and asked if i were already addet to promo 420.

they told me that i was targetted , i never would new without you all

thx

I only registered last night (Friday night) on the phone, and my stay 2/7 - 2/9 is already tripled here on Saturday.

I was told by the Platinum CSR that 420 runs from Feb. 1 until the end of APril. Why are others saying March? Did anyone else hear the end of APril?

ALoha


Yep, I just registered and the CSR said Feb, Mar, and Apr.

What phone number did you guys call to register for this promo?

Thanks

I've spent close to $8000 on Starwood properties since January 12th as my S.O. had a seizure and was diagnosed with a Gloiblastoma Multiforme (brain cancer) while we were in PHX and we're currently been in SFO for his second surgery round of neurosurgery in less than a month.
This promotion will be a nice boost towards our dream vacation to Bora Bora but in the bigger picture we're grateful for many other things. :) It's worth a try.
A big thank you to the FT'ers for the post ^ .

My thoughts are with you at this difficult time...

What phone number did you guys call to register for this promo?

Thanks


the one on the back of the card 888 625 4991

Thank you. Just called and was added without a question.

Just did it over the phone as I called to confirm my reservation. ^ I have already booked a 3 day stay in Hilton in Seoul. I may choose Westin instead. How many points will I get for the stay? I'm Gold and the room is $258 per night plus tax and fees. Is it 258x3(elite)+258x3(triple)?

For UA's promo, you can call or signup online successfully, but nothing will happen if you are not targeted.

I had to call to cancel a cash and points booking. I thought I'd try my luck and now I'm registered for 420. Woohoo!

For the last poster, I think it'll be (258x2) (base points) + (258x4) (triple points) + (258x1) (SPG elite 50% bonus)

Called to make a change totally unrelated to any promotion and got to talking to rep in Cork. In passing asked about new promotions. Was told they should be coming out around the time of next e-statements - whenever that is. And yes they were targeted.

I'm hesitant to sign up for this promo because you're locking yourself in on a stingy promo* and out of any future and similar promo. I remember that in the last free weekend night promo, people who signed up early had a free weekend every 5 stays whereas those who signed up later got the free weekend night every 3 stays.

*This promo only adds x points to your total points haul where x is the $ amount of your base rate. So the triple reference isn't really tripling your usual points earned, not even close!

I remember that in the last free weekend night promo, people who signed up early had a free weekend every 5 stays whereas those who signed up later got the free weekend night every 3 stays.

I don't believe that's true - you were either selected for the 5 or the 3 night - it had nothing to do with when you registered. iirc, the first report of the promotion was for the 3 night.




*This promo only adds x points to your total points haul where x is the $ amount of your base rate. So the triple reference isn't really tripling your usual points earned, not even close!
Also incorrect - see the initial posts - if your base rate is X, you get the standard 2X points, and 4X from this bonus - resulting in 6X points instead of the usual 2X (hence the term "triple"). If you are PLT, you get the 50% bonus of X, resulting in a total of 7X, or 7/3 your normal points.

I'd hardly refer to this as "stingy". But feel free not to sign up and hope for something better, if you'd like.



you're locking yourself in on a stingy promo* and out of any future and similar promo.
Really? Any future promotion? Ever?

i was registered for that promo. and then surprise i got for one stay only (around 230USD night) 1685 Starpoints.

TRIPLE POINTS (P420) Feb 2005 +680
SPG ELITE 50% BON +170
PLATINUM 500 2005 +500
Feb 2005 +340

seems very fair to me. as i have coming 7 stays and 20+ nights until this promo ends this will boost me!

thx starwood, you have loyal customer now. :)

Swept my account and posted within last 24 hours.

TRIPLE POINTS (P420) Feb 19, 2005 +2,132
TRIPLE POINTS (P420) Feb 19, 2005 +2,196
TRIPLE POINTS (P420) Feb 19, 2005 +4,756
TRIPLE POINTS (P420) Feb 19, 2005 +7,016
TRIPLE POINTS (P420) Feb 19, 2005 +1,896
TRIPLE POINTS (P420) Feb 19, 2005 +940
TRIPLE POINTS (P420) Feb 19, 2005 +676

NICE! ^ :-: ^

Would have been REALLY nice had it started 2 weeks earlier, but this is still a great promo! Thanks to Starwood and FT! :D

The question now is what happens if you signed up for both "triple points" (420) and "10k for 10 stays" (400). Will you get both or one or the other. Who decides?

By the way, to those who already got their "triple points" bonuses, did you sign up as a result of being targetted or called SPG and quoted 420?

I'm Plat, but they won't let me sign up. How is everyone else doing it?

"The question now is what happens if you signed up for both "triple points" (420) and "10k for 10 stays" (400). Will you get both or one or the other. Who decides?"

I posted this on another thread somewhere, I was talking to a platinum concierge the other day to make a reservation and this issue came up. Several days earlier I had registered for the 420 promotion over the phone but had not been invited, I just called and gave them the code. On this second call the concierge told me the code triple points code was in my account but that it would eventually be removed (he claimed it "wouldnt stick" whatever that means). I'm not sure if this was the case or not, but since I was going to have 10 stays in the next month the 10/10K offer (for which I was targeted) seemed to be a better deal for me anyway.

I was told that when I registered for that the correct way (via the /promos link) that only that code would be active on my account and that i wouldnt be able to double dip. Too much double dipping is what led to this "crackdown" so i think you'll be lucky if that works for this promo or any future one. I suppose that if i didnt call and ask I might have gotten a few triple points stays, but I think they are clamping down on this now, since we have all been trading codes here. I was told that you will only be able to register online from now on and that they cannot key in codes anymore over the phone. Your mileage may vary for this one if you are registered for both, but I doubt you'll be able to register for 2 again, given the plan to no longer allow phone registration.

:mad:
I am a Plat and just called to register.
They won't do it...say I have to go to the SPG website.........
What the ?

Starwood Nut- try going to http://www.spg.com/promo and entering your SPG #. I was not sent any email informing me i had been targeted and after inputing my SPG # was able to register for the 10 nights/10K promotion. There is more discussion of using this link in this thread here http://www.flyertalk.com/forum/showthread.php?t=401515
It looks like at least some people visited that link only to find they were not targeted for ANY promotion. It looks like this is your only way to register going forward.

:) Thank you!!!! It worked!!!!!

Starwood Nut- try going to http://www.spg.com/promo and entering your SPG #. I was not sent any email informing me i had been targeted and after inputing my SPG # was able to register for the 10 nights/10K promotion. There is more discussion of using this link in this thread here http://www.flyertalk.com/forum/showthread.php?t=401515
It looks like at least some people visited that link only to find they were not targeted for ANY promotion. It looks like this is your only way to register going forward.

i think i can answer. im a plat, reg'd for triple points, 420, on the phone and then got 400 online by going to www.spg.com/promo like this thread recommended. well, ive been getting my triple points since, and since i have the email confirming my registration in stay 10, get 10k, im sure i will be able to get that one...(at least i hope...)...

"The question now is what happens if you signed up for both "triple points" (420) and "10k for 10 stays" (400). Will you get both or one or the other. Who decides?"

I posted this on another thread somewhere, I was talking to a platinum concierge the other day to make a reservation and this issue came up. Several days earlier I had registered for the 420 promotion over the phone but had not been invited, I just called and gave them the code. On this second call the concierge told me the code triple points code was in my account but that it would eventually be removed (he claimed it "wouldnt stick" whatever that means). I'm not sure if this was the case or not, but since I was going to have 10 stays in the next month the 10/10K offer (for which I was targeted) seemed to be a better deal for me anyway.

I was told that when I registered for that the correct way (via the /promos link) that only that code would be active on my account and that i wouldnt be able to double dip. Too much double dipping is what led to this "crackdown" so i think you'll be lucky if that works for this promo or any future one. I suppose that if i didnt call and ask I might have gotten a few triple points stays, but I think they are clamping down on this now, since we have all been trading codes here. I was told that you will only be able to register online from now on and that they cannot key in codes anymore over the phone. Your mileage may vary for this one if you are registered for both, but I doubt you'll be able to register for 2 again, given the plan to no longer allow phone registration.

I tried calling (I'm a platinum) and the rep said that they were no longer registering people over the phone for the triple points promotion and that people could only register over the web. She gave me the link - I tried it and it didn't work for me (website said "We're sorry; you are not currently eligible for this Starwood Preferred Guest® promotion."). I just had a stay in February and have another one coming up in March. :(

damn, guess they r serious about not doing any more registrations on phone...sorry u didnt get this promo...

The p420 still seems to be available if you call them to add.

The p420 still seems to be available if you call them to add.

I am too lazy to call SPG to find out the promo period for P420, does anyone know? :D