Hertz - YVR and Upgrades




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wr_schwab
Jan 21, 05, 7:01 pm
I'm currently in YVR and am just a plain ordinary gold member and don't mean to look a gift horse in the mouth but...I booked a Compact with Hertz and since it was late when I got in to YVR I didn't think about it the car or much of anything else since I had be travelling for the lst 12 hours and just wanted to get to the hotel and crash. The Gold desk in YVR offered me a an upgrade to an F150 pickup, which I declined. They then gave me the key to the Chevy Impala they had the paperwork ready for.

First question, since I booked a compact, do they really consider a Chevy Impala a compact or did I get an upgrade? I would have thought a Cavalier would be more in line with a compact.

Second, if I did really upgrade is there any way to make sure that you get a car in the class you actually booked? In this case since I'm driving in a city I like driving in a smaller car...easier to park, etc.


ALARISstl
Jan 21, 05, 7:14 pm
The Impala is a specialty fullsize (between Fullsize and Premium) You came out real good on this deal. ^

I just had one on an F reservation (I know, should have been given a premium but the Impala is much better than a CV/GM) but it was PURPLE with tan interior.

cattle
Jan 24, 05, 9:34 pm
They are notorious for trying to give away SUV's to people as upgrades when they are out of cars at this location. In Canada an Impala is a Full Size only, not a specialty like it might be in other places it sounds like they gave you a double upgrade as no smaller cars were available.




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