bmi diamond club - No Redemption Flight Changes Without Reticketing!

Found this out yesterday and was quite shocked; I don't know how widely known it is. Apparently, not only can BD only issue tickets in the UK, apart from one affiliate in Auckland, meaning that effectively one cannot claim a ticket unless physically in the UK or NZ, but any flight changes thereafter also require reticketing.

The result of these two rules is that: 1) One cannot arrange award tickets once outside the UK (unless ex-UK registered address for DC, and they will courier); and, more irksome still, 2) One cannot change flights once outside the UK (or NZ), so changed return dates are pretty much ruled out.

I have no idea why awards require paper tickets at all, still less why any flight changes require reissue. Roll on e-tickets!

Looking on the bright side, though, I'm in SIN en route to SYD, so it's not all bad! :cool:

Looking on the bright side, though, I'm in SIN en route to SYD, so it's not all bad! :cool:

Alright for some. I suppose you've typed that from the SKL just to rub it in as well ;) .

Enjoy the trip.

Found this out yesterday and was quite shocked; I don't know how widely known it is. Apparently, not only can BD only issue tickets in the UK, apart from one affiliate in Auckland, meaning that effectively one cannot claim a ticket unless physically in the UK or NZ, but any flight changes thereafter also require reticketing.

The result of these two rules is that: 1) One cannot arrange award tickets once outside the UK (unless ex-UK registered address for DC, and they will courier); and, more irksome still, 2) One cannot change flights once outside the UK (or NZ), so changed return dates are pretty much ruled out.

I have no idea why awards require paper tickets at all, still less why any flight changes require reissue. Roll on e-tickets!

Looking on the bright side, though, I'm in SIN en route to SYD, so it's not all bad! :cool:

I've managed to change a couple of BD reward tickets with stickers at the BD ticket counter :confused:

It's a kind-of watermarked sticker that they label over the flight details, with the revisions. Maybe this is a brand-new "enhancement" to the service?

I've done it at both MAN and ORD, although admittedly last year.

Apparently, not only can BD only issue tickets in the UK ... but any flight changes thereafter also require reticketing.

I have no idea why awards require paper tickets at all, still less why any flight changes require reissue. Roll on e-tickets!

I had a bmi award flight in November (LHR-DUB) that was e-ticketed - they didn't even bother sending me an email confirming it !

I presume that, subject to availability, I can change the return date on an award flight (VS) prior to travel without paying/using more points ??

All the changes I have made have incurred a £20 per call change fee... although all my bookings have been *A reward tickets, and not VS etc.