The outrageous actions by many of our favorite airline's employees or the truly pathetic attempt of spin by some in this forum trying to explain what can only be called sabotage? Just wondering what the deaf, dumb and blind members of FFOCUS (the "official" US Airways Fan Club) will say if the next time its not just the baggage handlers and flight attendants but the maintenance workers who decide to sabotage our airline? Will they again attack those who call a spade a spade as they are now doing when actual lives are lost instead of just cancelled flights and lost luggage?
I will not bore the reader with my nightmare experiences last night at PHL but I was speechless (almost) this morning when I started reading some of the lame attempts by some in this forum to gloss over this clear act of sabotage and then watching them attack those of us who are sincerely outraged.
I spent about one hour last night talking to a few senior US employees and without exception their response was the same as mine: this type of action should never be permitted and can never be explained away, no matter the reason. Period. And they are being paid by the airline as opposed to the motley Fan Club.
In the past we have given this group a pass (sort of) because they have claimed to be just a Fan Club and as such we could forgive some blindness. No More! Who is to blame? Weather? Unfair Media? Poor Management? Southwest Lovers? No! To blame is a sizeable group of US Airways employees who have deliberately and maliciously hurt our airline and its number one asset, us the customers.
I hereby call upon the Fan Club to first apologize to those they have attacked and most importantly, publicly and loudly call for the immediate firing of all those employees who through their premeditated actions have severely jeopardized our airline. If they don't, they have lost any remaining creditability and should disband this day.
Our airline is sick and most of us want her to live a long and healthy life but there is a cancer growing from the inside and all of us should call for a sharp scalpel to remove this offending tumor.
dukeman
Dec 26, 04, 6:10 pm
(Pun Intended)
The outrageous actions by many of our favorite airline's employees or the truly pathetic attempt of spin by some in this forum trying to explain what can only be called sabotage? Just wondering what the deaf, dumb and blind members of FFOCUS (the "official" US Airways Fan Club) will say if the next time its not just the baggage handlers and flight attendants but the maintenance workers who decide to sabotage our airline? Will they again attack those who call a spade a spade as they are now doing when actual lives are lost instead of just cancelled flights and lost luggage?
I will not bore the reader with my nightmare experiences last night at PHL but I was speechless (almost) this morning when I started reading some of the lame attempts by some in this forum to gloss over this clear act of sabotage and then watching them attack those of us who are sincerely outraged.
I spent about one hour last night talking to a few senior US employees and without exception their response was the same as mine: this type of action should never be permitted and can never be explained away, no matter the reason. Period. And they are being paid by the airline as opposed to the motley Fan Club.
In the past we have given this group a pass (sort of) because they have claimed to be just a Fan Club and as such we could forgive some blindness. No More! Who is to blame? Weather? Unfair Media? Poor Management? Southwest Lovers? No! To blame is a sizeable group of US Airways employees who have deliberately and maliciously hurt our airline and its number one asset, us the customers.
I hereby call upon the Fan Club to first apologize to those they have attacked and most importantly, publicly and loudly call for the immediate firing of all those employees who through their premeditated actions have severely jeopardized our airline. If they don't, they have lost any remaining creditability and should disband this day.
Our airline is sick and most of us want her to live a long and healthy life but there is a cancer growing from the inside and all of us should call for a sharp scalpel to remove this offending tumor.
I am not an "insider" with the FFOCUS group; however, I consider myself a member and a fan of US. I recently went on my Goodwill GoFares Tour and gave out books of gift certificates to FAs, GAs, club agents, pilots, etc. with the FFOCUS logo on it. I was even mentioned in a post on USAviation. I still consider myself a member of FFOCUS and believe in the "cause." Obviously there are others that believe the "cause" is irrelevant and too late. I agree wholeheartedly with your comments and I hope the individuals that called out are disciplined. I also believe that the number of folks that "called out" are lower than people think. I do believe that the weather on Thursday coupled with a few "bad apples" on Friday and Saturday caused the big problems of the weekend. I'm sure there are plenty of good employees who also suffered as a result -- spending time in other airports because aircraft couldn't get to them and/or were waiting for the 1 FA they needed to make their flight legal. As for the baggage situation -- I have no answer other than it is typical PHL magnified by 10....US has always acknowledged a problem with luggage at PHL and to this day I can't figure out why they can't fix it.....I am in the restaurant business and we have days when lots of employees call out (Saturdays in the summer), and unfortunately we tend to take our frustrations out on those people that showed up for work and are doing their jobs -- so to those employees that heard it from all the unhappy customers -- I apologize and you should demand accountability from those employees that left you in that unenviable position.
JAXPax
Dec 26, 04, 6:48 pm
Gotta agree with your post.
I'm as much a US Airways cheerleader as many, but face reality.
I think certain efforts have moved from being grassroots to little more than a tool of what remains of the US Airways marketing department.
It isn't the vast majority of US Airways employees who are trying to screw the company and its customers/consumers, but ignoring that small powerful contingent is inappropriate.
I will say that the media did spin more of it off on employees than probably fair.... but I can't expect everybody to see that. Perhaps it's just my past experience in the airline industry that causes me to see other potential operational problems as less-than-small contributors to the initial problems.
longing4piedmont
Dec 26, 04, 7:14 pm
(Pun Intended)
I hereby call upon the Fan Club to first apologize to those they have attacked and most importantly, publicly and loudly call for the immediate firing of all those employees who through their premeditated actions have severely jeopardized our airline. If they don't, they have lost any remaining creditability and should disband this day.
Not that I care what you think, but maybe you should view a few threads on here....
http://www.usaviation.com/forums/index.php?showtopic=17835&st=0#
or this one
http://www.usaviation.com/forums/index.php?showtopic=17838&st=15#
or this one
http://www.usaviation.com/forums/index.php?showtopic=17838&st=30#
Now I would like for you to retract the above statements.
US AIRWAYS FAN
Dec 26, 04, 7:19 pm
Longing4Piedmont,
Can you copy and paste the threads. Some of us are not members of that site.
Thanks if you can :)
shinbal
Dec 26, 04, 7:28 pm
I'm as big a US Airways fan as anyone. I've done my two and three connection flights over the years, when WN is available on a nonstop - and have reaped the benefits of the DM program like everyone else. I continue to buy ticket after ticket from them. But there comes a time when I have to get beyond everything else, and realize that an airline exists to get me (and my bags) from point A to point B. That's it. The rest of it - STAR benefits, mileage bonuses, status - are GREAT perks, but don't mean anything if I can't rely on the airline to deliver on its fundamental reason for being.
Weather delays have always been an achilles heel to this airline. This trouble, however, was coupled with a labor-management dispute that I for one don't feel will ever be resolved. 30 minutes reading usaviation.com could confirm that, in my opinion.
Quite honestly, I'm sick to death of everything to do with the US operation in Philly. I've excused it for years. I've sat at gates for hours because of problems with baggage handlers and ground staff there, the likes of which I've never experienced at other US hubs, or those of most major airlines. Find me someone who actually ENJOYS flying through there; I don't think it can be done. Everyone who knows better avoids it for domestic travel as much as possible; and this weekend's drama reminds me that "point a to point b" on US Airways is less reliable than on other carriers; and that the reward outweighs the risk.
longing4piedmont
Dec 26, 04, 7:28 pm
Ok first one is free ;)
"Any one who pulled this stunt over the past 24 hours is little better than pond scum.
If they can not be fired for these actions than those employees should be sanctioned in the strongest possible manner. But have no fear, their unions will defend these actions.
Those who defend it are just as bad and just as guilty. And before you give me the no where have I defended this action crap, you have by your very refusal to strongly condemn them, endorsed them. I hope you can find a job dumping turds that pays as well, because in the end you are going to get what is coming to you."
GadgetFreak
Dec 26, 04, 7:40 pm
Im not a FFFFFFFOOOOOOOOOCCCCCUUUUUUSSSSS member or whatever. I agree that they should be fired. But I wasnt in PHL. What I saw today were the people in PIT, horribly understaffed, trying to clean up and rebook people. In the long run these people hurt other employees worse than customers. And one other thing....
I manage a small number of people. Ranges between 15 and 25 depending. But when something NEEDS to happen, I am responsible not them. If someone doesnt do it I have to. From what I have read at US Aviation, management was as absent as some of the workers at PHL. Someone correct me if I am wrong of this but what Ive read is that management in PHL wouldnt even come in to try to deal with the situation. If that is true they should be the first out the door. Basically, I would can all the top management at PHL on principle. The principle that the management is in charge and if things go bad, they should have prevented it. We have rather gotten away from that in this country in the past few years but it is good stuff. US should try it in PHL. Hell, it cant hurt at this point.
www.iflyswa.com
Dec 26, 04, 7:40 pm
(Pun Intended)
The outrageous actions by many of our favorite airline's employees or the truly pathetic attempt of spin by some in this forum trying to explain what can only be called sabotage? Just wondering what the deaf, dumb and blind members of FFOCUS (the "official" US Airways Fan Club) will say if the next time its not just the baggage handlers and flight attendants but the maintenance workers who decide to sabotage our airline? Will they again attack those who call a spade a spade as they are now doing when actual lives are lost instead of just cancelled flights and lost luggage?
I will not bore the reader with my nightmare experiences last night at PHL but I was speechless (almost) this morning when I started reading some of the lame attempts by some in this forum to gloss over this clear act of sabotage and then watching them attack those of us who are sincerely outraged.
I spent about one hour last night talking to a few senior US employees and without exception their response was the same as mine: this type of action should never be permitted and can never be explained away, no matter the reason. Period. And they are being paid by the airline as opposed to the motley Fan Club.
In the past we have given this group a pass (sort of) because they have claimed to be just a Fan Club and as such we could forgive some blindness. No More! Who is to blame? Weather? Unfair Media? Poor Management? Southwest Lovers? No! To blame is a sizeable group of US Airways employees who have deliberately and maliciously hurt our airline and its number one asset, us the customers.
I hereby call upon the Fan Club to first apologize to those they have attacked and most importantly, publicly and loudly call for the immediate firing of all those employees who through their premeditated actions have severely jeopardized our airline. If they don't, they have lost any remaining creditability and should disband this day.
Our airline is sick and most of us want her to live a long and healthy life but there is a cancer growing from the inside and all of us should call for a sharp scalpel to remove this offending tumor.
PhillyD2: I am very sorry some on this board have chosen to attack you for posting your opinion. Please understand that most of us welcome your opinions and truly regret that a few bad apples choose to be rude to you.
US AIRWAYS FAN
Dec 26, 04, 7:46 pm
US needs to give PHL a formal enema. Get the SH*T out and start clean. They are way out of control.
:mad:
dukeman
Dec 26, 04, 7:53 pm
US needs to give PHL a formal enema. Get the SH*T out and start clean. They are way out of control.
:mad:
Wow Troy!!! You are usually the voice in favor of US. Is something going on in PHL right now?? I don't disagree about getting rid of the PHL management, but am curious is something is happening....
phillyd2
Dec 26, 04, 7:54 pm
PhillyD2: I am very sorry some on this board have chosen to attack you for posting your opinion. Please understand that most of us welcome your opinions and truly regret that a few bad apples choose to be rude to you.
It was not me that I was referring to. There have many posting their experiences of the last few days that have been attacked by the same few deaf, dumb and blind "insiders". Oh not to say that I have not been a victim of it in the past but no worries, I try to give as good as I get and respect those who trash me when I am wrong :)
longing4piedmont
Dec 26, 04, 7:56 pm
It was not me that I was referring to. There have many posting their experiences of the last few days that have been attacked by the same few deaf, dumb and blind "insiders". Oh not to say that I have not been a victim of it in the past but no worries, I try to give as good as I get and respect those who trash me when I am wrong :)
Well I'm still waiting for the retraction or do you need to log off to sign on to another name again first?
GadgetFreak
Dec 26, 04, 8:00 pm
Was anyone rude to him? I certainly wasnt. I mean I think I remember you accusing me of being rude to you once, some time ago, but I dont think I was that either. I probably should have been, its not like you didnt ****ing deserve it, but I wasnt. And I wont be rude to you now because after all 'tis the season to be jolly! ;)
Keep posting those flights, I'll buy you a beer if I run into you.
phillyd2
Dec 26, 04, 8:02 pm
Basically, I would can all the top management at PHL on principle.
but in this case, what did management do wrong? I too am in the same position as you but what if every one of your 15-20 called out sick on your busiest day because they did not approve of your policy, knowing full well that they are fatally hurting your business? They need to be removed and this destructive attitude extinguished, now!
phillyd2
Dec 26, 04, 8:11 pm
Well I'm still waiting for the retraction or do you need to log off to sign on to another name again first?
but it will last a bit longer. Why should I apologize for posting a message you agree with? If you have finally seen the light then my mission here is done :)
And just to clarify a point: I have ONE sign on, meaning that there are NOT two so I can not sign off one to sign on as another. Understand? You may try to discredit the message by going after the messenger but pal, this approach is beneath you.
GadgetFreak
Dec 26, 04, 8:21 pm
but in this case, what did management do wrong? I too am in the same position as you but what if every one of your 15-20 called out sick on your busiest day because they did not approve of your policy, knowing full well that they are fatally hurting your business? They need to be removed and this destructive attitude extinguished, now!
Simple answer. They wouldnt do it. Because I dont suck as a manager.
Another simple answer is probably that if all of my people did call in sick and mess everything up, my boss would likely fire me. Because I was supposed to make it happen and didnt.
But more than that, this is by no means an isolated incident. PHL has been an embarrassment to US for years. It has never run up to the standards of the rest of the system. Management in PHL is no more worthy of excuses than the people who called in sick. It was their job for this not to happen. It happened. End of discussion as far as I am concerned.
phillyd2
Dec 26, 04, 8:25 pm
US needs to give PHL a formal enema. Get the SH*T out and start clean. They are way out of control. :mad:
I am not totally convinced that "its just PHL" any longer cuts it. Yes, they have too many flights for their two runways and maybe much can be done to improve the usual one hour wait for take offs or reduce the circling over Jersey before landing but there seems to be much more at play here. ORD has more planes landing at one time and I have never waited two hours for my bags. Some of you have also been below at PHL and the truth of the matter is that it is basically a few conveyor belts that the bags are loaded on to. Having seen the belly of the beast in a few other places as well, its not like we are missing some special technology or equipment that is needed to get the bags to the people faster. In fact, the lines in the new A terminal are about as modern as you get. All this still brings me back to the Joe and Jane deciding not to load the bags onto the belts in a somewhat efficient manner - in other words, deliberately dragging their feet to screw us the customer and in turn showing US management who the real bosses are.
phillyd2
Dec 26, 04, 8:31 pm
Simple answer. They wouldnt do it. Because I dont suck as a manager.
Another simple answer is probably that if all of my people did call in sick and mess everything up, my boss would likely fire me. Because I was supposed to make it happen and didnt.
But more than that, this is by no means an isolated incident. PHL has been an embarrassment to US for years. It has never run up to the standards of the rest of the system. Management in PHL is no more worthy of excuses than the people who called in sick. It was their job for this not to happen. It happened. End of discussion as far as I am concerned.
OK, fair enough but please don't misunderstand me, PHL management may be the worst in the industry and as they say in Texas, "they may need shooting" but from where I sit now - I clearly see what the workers have done and only hear that management sucks so my aim point for the moment is who I see screwing our airline. Tell me specifically what PHL management did wrong and I will join you in calling for their heads too.
GadgetFreak
Dec 26, 04, 8:46 pm
OK, fair enough but please don't misunderstand me, PHL management may be the worst in the industry and as they say in Texas, "they may need shooting" but from where I sit now - I clearly see what the workers have done and only hear that management sucks so my aim point for the moment is who I see screwing our airline. Tell me specifically what PHL management did wrong and I will join you in calling for their heads too.
Oh, please dont misunderstand. I would certainly fire the people who called in sick. Im just saying the management should go too. From what I have seen over years that place is horribly mismanaged. Also, there were reports on US Aviation that employees who showed for work in PHL were trying to call their managers for help and they wouldnt come in because they were off for the week between Christmas and New Years. Again, a manager that wouldnt come in and help, if those reports are true should really be canned.
But I am speaking on more general terms of responsibility here. Person A is in charge of making sure bags get unloaded and moved from plane to plane. I dont mean the guy with the gloves on, I mean the guy with the suit. Bags dont get delivered. Guy in suit gets fired. Guy in suit should have been prepared for things going wrong. Im truely shocked at the amount of institutional failure and incompetence that is tolerated in big companies and for that matter the current government. There is always an excuse. But there isnt here. They didnt do their job. The bags are still sitting there and it has done enormous harm to the company. If they arent responsible for making it happen, why are they getting the big bucks? And if they are, why are they still employed?
phillyd2
Dec 26, 04, 9:00 pm
Oh, please dont misunderstand. I would certainly fire the people who called in sick. Im just saying the management should go too. From what I have seen over years that place is horribly mismanaged. Also, there were reports on US Aviation that employees who showed for work in PHL were trying to call their managers for help and they wouldnt come in because they were off for the week between Christmas and New Years. Again, a manager that wouldnt come in and help, if those reports are true should really be canned.
But I am speaking on more general terms of responsibility here. Person A is in charge of making sure bags get unloaded and moved from plane to plane. I dont mean the guy with the gloves on, I mean the guy with the suit. Bags dont get delivered. Guy in suit gets fired. Guy in suit should have been prepared for things going wrong. Im truely shocked at the amount of institutional failure and incompetence that is tolerated in big companies and for that matter the current government. There is always an excuse. But there isnt here. They didnt do their job. The bags are still sitting there and it has done enormous harm to the company. If they arent responsible for making it happen, why are they getting the big bucks? And if they are, why are they still employed?
OK - any managers that were called during such a emergency and didn't come in should have the same target on their backs. Seeing what I have seen, most of the supervision down there are also union workers and there are not many "suits" running around but agree that they should have been. Still, all this does not reverse any of my past posts - get rid of the workers who called in or caused the slowdown today. Maybe the managers tomorrow but the cancer must be removed today.
Other point, I was not there but according to all reports this was not a PHL only incident, BOS and CLT and others are reporting the same type of sabotage.
jimcfsus
Dec 26, 04, 9:04 pm
Other point, I was not there but according to all reports this was not a PHL only incident, BOS and CLT and others are reporting the same type of sabotage.
Does this imply that the unions are behind this???
GadgetFreak
Dec 26, 04, 9:09 pm
I dont think there is any evidence of a large organization here. I also dont think there is much evidence CLT was involved to any degree. Something else I think needs to be pointed out. At PIT today they were woefully understaffed. Everyone should use the kiosk right? Wrong. You cant use the kiosk if you need to rebook. Im guessing the line was hours long. They had 1 person checking people in. Thats right 1 person. Plus people helping on the kiosks and one person in the elite line. Someone asked said one person if this was because of sick calls and he said nope, everyone assigned to work was here plus a supervisor was helping out on the kiosks. People were flipping out. That was not an employee problem. That was a management scheduling problem.
SFO voyageur
Dec 26, 04, 9:17 pm
does this airline deserve to survive?
phillyd2
Dec 26, 04, 9:18 pm
Does this imply that the unions are behind this???
No it doesn't. I guess hundreds of workers all calling in sick on the same date could be otherwise explained but any such explanation is beyond even my colorful imagination.
TomBascom
Dec 26, 04, 9:40 pm
(Phillyd2 apparently lives in a fantasy land that is about as detached from reality as the one that he accuses of FFOCUS of living in. In this dreamworld anyone who disagrees with his views is "attacking". Actual nastiness is not required.)
For what its worth there was a fairly cogent thread on US Aviation earlier today from BoeingBoy -- IMHO by far the most sensible poster in that festering swamp:
It's interesting that none of your simple questions have been answered. At the first hint of problems, the usual suspects from both sides come out fast and furious placing blame and calling for heads to roll - lack of any facts not withstanding.
(He's referring to an earlier post in another thread trying to get some actual factual data about the situation...)
and then...
I'll give you my perspective....
This airline has gotten to the point that it can't withstand any little bump in the road. Short staffing, disgruntled employees, lack of any meaningful management presence except 8-5 (or thereabouts) weekdays (holidays excepted), lots of CYA in middle management. These are but a few of the reasons.
The weather Thursday was enough to disrupt the operation - crews out of time, in the wrong place, late arrivals and the required crew rest messing up Friday's operation. Throw in RJ's that can't carry a full passenger load if the weather's bad, much less bags, and the effects start snowballing.
Add an almost myopic focus on reducing costs no matter what the effect - how many F/A's, CSA's, rampers, etc have been recalled/hired to replace attrition - and the airline has less and less ability to absorb disruptions. Throw in some of the heavest travel days in the year and the result is chaos (and I don't mean the F/A kind).
He left out any comments about the sensationalist cultural environment creating a media feeding frenzy on a hair trigger but IMHO he's far closer to the mark than virtually any of the drivel posted here, there or in the press. Not that it matters -- there's no reason to let considered opinions and facts get in the way of a good rant.
phillyd2
Dec 26, 04, 10:02 pm
Thanks Tom for so clearly proving my original point :)
Nice to know how this little "bump" plays in your world. Hopefully you will excuse the rest of us who were effected will not accept a sip of your Kool-Aid.
givemeabreak
Dec 26, 04, 10:05 pm
Ever think the employees who staged the "sick out" don't care if they keep their jobs? Ever think it's themselves and their mortgage and their pension in their old age they're thinking about instead of your meal choice and upgrades and whether you think it's classless to put your feet up on the bulkhead? The gig's up. Those people don't want the job anymore the way it is so they don't care if they get reprimanded or fired.
Want cheap tickets? Take your chances. Fly cheap but count on being serviced by people who can take or leave the job.
:p
olde hornet
Dec 26, 04, 10:12 pm
Thanks Tom for so clearly proving my original point :)
Nice to know how this little "bump" plays in your world. Hopefully you will excuse the rest of us who were effected will not accept a sip of your Kool-Aid.
phillyd2 - I agree with what you are saying - the excuses for the job action is awful. The employees are digging thier own graves.
As I have said before - Eastern Airlines redux.
jimcfsus
Dec 26, 04, 10:13 pm
Want cheap tickets? Take your chances. Fly cheap but count on being serviced by people who can take or leave the job.
:p
You can get cheap fares on JB or SW... and still get served by people who want their jobs.
What's your point here? Cheap = no service? Guess you haven't checked fares recently. In a lot of markets, the low cost carrier IS NOT the cheapest deal.
givemeabreak
Dec 26, 04, 11:20 pm
You can get cheap fares on JB or SW... and still get served by people who want their jobs.
Better get to know the posters on the JB or SW boards. ;)
flymeaway
Dec 27, 04, 1:06 am
I hereby call upon the Fan Club to ... publicly and loudly call for the immediate firing of all those employees who through their premeditated actions have severely jeopardized our airline.
Do you think firing hundreds of flight attendants and baggage handlers is going to be beneficial to your beloved airline? I don't know about the rampers, but it's *expensive* to train and hire brand new flight attendants. And besides, how many and what caliber of people would they attract, given the precariousness of the situation at US?
I am not condoning the unofficial sick-out in any way...but I think I understand why they did it. I suppose most would be tempted....if I'm working for about half the money I used to make, and thought I was probably out of a job soon anyway, and had no cash with which to give gifts to my loved ones - well calling in sick to at least be together sounds pretty good. It's really lonely to be stuck in Podunk, Idaho on Christmas day...with crewmembers you barely know, ravenously hungry because all of the restaurants are closed, etc, etc. Even more depressing given what US employees have faced and given what they're looking at over the next month or two.
It is inexcusable, but it's understandable - and calling for their heads on a platter is not a solution.
GadgetFreak
Dec 27, 04, 1:26 am
Do you think firing hundreds of flight attendants and baggage handlers is going to be beneficial to your beloved airline? I don't know about the rampers, but it's *expensive* to train and hire brand new flight attendants. And besides, how many and what caliber of people would they attract, given the precariousness of the situation at US?
I am not condoning the unofficial sick-out in any way...but I think I understand why they did it. I suppose most would be tempted....if I'm working for about half the money I used to make, and thought I was probably out of a job soon anyway, and had no cash with which to give gifts to my loved ones - well calling in sick to at least be together sounds pretty good. It's really lonely to be stuck in Podunk, Idaho on Christmas day...with crewmembers you barely know, ravenously hungry because all of the restaurants are closed, etc, etc. Even more depressing given what US employees have faced and given what they're looking at over the next month or two.
It is inexcusable, but it's understandable - and calling for their heads on a platter is not a solution.
No matter what, the airline is better off without those people than with them. The ones stuck places were the ones that showed up and got lots of extra work because some of their coworkers didnt show up. I heard a CSR in PIT trying to explain to an irate customer that the line was so long because so many people needed rebooking because a lot of FAs called in sick. I felt sorry for the CSR, not the FAs that did this.
The fact is that there are thousands of furloughed FAs and other airline employees that want to work and do a good job. The only reason they were furloughed instead of the ones who called in sick is that they worked at the airline for less time. The senority process is a cause of a lot of this but that isnt the issue here. The issue is that these people should be replaced and can be replaced with equally well trained, but better motivated employees. Tomorrow is to late to do it. It should have been done today.
flymeaway
Dec 27, 04, 2:03 am
The ones stuck places were the ones that showed up and got lots of extra work because some of their coworkers didnt show up.
I'm more aware of that yuckiness than I'd like to be...as a very junior FA (who shows up for work even though I actually DO have a cold!), I work like a dog every year at this time. The Christmas Flu isn't unique to US's 2004 operations, they just happened to have it in spades this year for a number of reasons. My schedule the last week and a half has been horrendous, and I don't expect relief till after the new year.
The fact is that there are thousands of furloughed FAs and other airline employees that want to work and do a good job.
You're right, there are lots of great people out of work. But honestly, few would actually go work for US right now. Their position on the fence between life and death is just too tenuous. FA's don't get paid during initial training - to endure 6 weeks or so of that only to start out at ridiculously low wages (a la concessions) wouldn't be worth it - even if it survival was likely. Those FA's who truly want to get back in the air will go apply with Southwest. If they're holding out for a major carrier, US again becomes a poor choice since they're hoping to remodel into a LCC. With CO hiring at least 150-ish, US fades further.
But let's say there was a huge rush of fab applicants. There's just no way US could afford to train them - honestly, it's a pretty hefty expense to take on. And as we've seen this week, they can't operate 100% of the schedule without those "sick" FA's.
Again, I'm not condoning it, but if we're realistic, we'll admit that firing them all and starting from scratch is not a viable solution.
olde hornet
Dec 27, 04, 8:00 am
No matter what, the airline is better off without those people than with them. The ones stuck places were the ones that showed up and got lots of extra work because some of their coworkers didnt show up. I heard a CSR in PIT trying to explain to an irate customer that the line was so long because so many people needed rebooking because a lot of FAs called in sick. I felt sorry for the CSR, not the FAs that did this.
The fact is that there are thousands of furloughed FAs and other airline employees that want to work and do a good job. The only reason they were furloughed instead of the ones who called in sick is that they worked at the airline for less time. The senority process is a cause of a lot of this but that isnt the issue here. The issue is that these people should be replaced and can be replaced with equally well trained, but better motivated employees. Tomorrow is to late to do it. It should have been done today.
I agree!!!
US AIRWAYS FAN
Dec 27, 04, 12:04 pm
Wow Troy!!! You are usually the voice in favor of US. Is something going on in PHL right now?? I don't disagree about getting rid of the PHL management, but am curious is something is happening....
Yes normally I am the voice in support of US. My flight was delayed last night out of PHL. Lack of crew to pull the incoming MAD flight in which caused us to turn around very late. The MAD flight did not push back until almost 10pm last night. Which caused me to miss my connection in MAD to BCN.
I love US but hate going through PHL. People there are just mean there. CLT and PIT the people just seem more caring to me.
T
PineyBob
Dec 27, 04, 2:45 pm
It is inexcusable, but it's understandable - and calling for their heads on a platter is not a solution.
And since you admitted that the actions are "Inexcusable" then I offer no excuse when I call for those who abused the sick leave policy to be held accountable for their actions up to and including immediate termination.
And while I'm on a rant I'll include those in the Crystal Palace responsible for anticipating such events and planning contingencies to allow customers to get where they are going WITH bags. They too should be held accountable up to and including termination all the way to the VP level if need be.
All of this "Dirty Laundry" could have and should have taken place "Behind the Curtain"
Prior Poor Planning ensures Piss Poor Performance and with so many at the top being ex military you would think they would remember that little slogan.
flymeaway
Dec 28, 04, 8:31 pm
And since you admitted that the actions are "Inexcusable" then I offer no excuse when I call for those who abused the sick leave policy to be held accountable for their actions up to and including immediate termination.
Once again. Not a *viable* solution.
Perhaps it'd make you feel better to fire those that screwed your Christmas, but it would shut down the company.
Rant if you need to, but don't direct it at me, please!