US Airways Dividend Miles (Pre-FlightFund Merger) - US Airways problems in BOS




View Full Version : US Airways problems in BOS


mersk862
Dec 24, 04, 11:09 am
Just saw this on the local ABC affiliate...they were doing the typical holiday travel piece (long lines, etc. for most people...), and then they said that those on US Airways were having quite a long wait, as 12 CSAs called in "sick" today, leaving managers to do check-ins, and that the arrival/departure monitors had crashed.

It's times like this that I'm thankful for having Gold Preferred status (even though this goes away at the end of February since I switched over to the dark side...)


planeluvr
Dec 24, 04, 11:16 am
I hate it for those who don't use on line checkin.

mersk862
Dec 24, 04, 12:08 pm
That's the number one reason I use online check-in...doing it from the comfort of my home is a lot nicer than having to do it at the counter (even though there is little line at the Preferred line)...it's a lot easier to just go straight to security for me (and breeze through that).


jcooke
Dec 24, 04, 12:27 pm
That's the number one reason I use online check-in...doing it from the comfort of my home is a lot nicer than having to do it at the counter (even though there is little line at the Preferred line)...it's a lot easier to just go straight to security for me (and breeze through that).

One problem - baggage. Most people need baggage tags and in order to get those it takes an agent to create the bag tag or verify the identity of the person sending the bag.

Hence the bottleneck of OLCI. Otherwise its foolish not to use it.

-JC

mersk862
Dec 24, 04, 12:50 pm
Last time I flew out of BOS on US, they had curbside check-in that was run by a contractor (his uniform had no mention of US Airways, it had the name of some contract company that also does the security checkpoint ticket-checking)...I had checked in online and dropped my bag off with the skycap, went right through security (no elite line then, but then again, the line was only 10 people line for 4 stations, so I was in line just long enough to take my shoes and belt off and take my laptop out)...sure, checking in at the SkyCap cost me $2 (in tips), but I never think about checking in at a counter now (only done it 3 times total this year, everything else has been OLCI).

photog72
Dec 25, 04, 2:25 am
What the OP never stated was all those idle baggage carts out on the tarmac. It was like rush hour with all those carts stuck in one place. I was able to see the video of those carts through the local ABC PHL station. Combined w/ the fact that there was a HUGE pile of luggage in the ticketing area at PHL, it isn't the weather that caused this. It seems labor problems have. :(



SEO by vBSEO 3.2.0