US Airways Dividend Miles (Pre-FlightFund Merger) - Double Trouble on USairways.com

http://www.triprights.com/fix/2004/double.htm

Their horrible website strikes again!

Huh?:
The article says: "You're right, it's impossible to make two trips in the same day."

It's not impossible to do two trips in the same day. Why, I'm doing three roundtrips on Jan 7. :)

Huh?:
The article says: "You're right, it's impossible to make two trips in the same day."

It's not impossible to do two trips in the same day. Why, I'm doing three roundtrips on Jan 7. :)


And I did it last weekend. ;)

At least the ending to the dilemma is a good one. It shows that US is paying attention to its customers from the CS area. Yes, and I am doing 3 RTs from one city on the same day. :rolleyes:

While I'm no big fan of US's website, and have had multiple difficulties myself, I'm amazed by the automatic assignment of blame to the airline by the buyer. She clicked "submit" meaning, "BUY", on a possible multi-hundred dollar purchase....and then WAITED til the bill came in to find something out? What about a call to the airline to say, "hey, here's what I did, nothing came up to confirm it". While the airline absolutely should have refunded the money in the first place, the buyer seemed to place all the fault on the airline. The fact is, if I put my credit card out anywhere, I'm responsible to follow through. And for the record for Mr. Elliot, I believe the same mistake made on AA's website - and others - wouldn't even allow for a 24-hour cancellation. I found that out the hard way a few years back. At least US Airways gives a "buyers remorse" period. I'm glad he at least put the ball back in the court of the buyer, and pointed out that "no waivers no favors" applies to most airlines.