LatusElAl
Dec 8, 04, 12:32 am
Just finished 2 legs with Swiss. Here are some observations . . . .
Check-in: Swiss doesn't recognize AA elite status for check-in (or anything else) which is wierd since the flight is a code-share and they should. Otherwise, JFK check-in was allright, though nothing special.
Seemed truly amazing that nearly 90% of pax on JFK-ZRH were continuing on to ZRH-TLV with me. Does anybody just go to Zurich?
Inflight: You definetly feel the better air system on the A340. Seats were comfortable but the legroom was a bit tight. The entertainment system was nice but difficult to navigate and often froze up. The live cameras are very cool, but they don't activate them until after take-off and they kill it before landing, which are the most interesting times, so what's the point? When the system did freeze, the crew was clueless as to how to reset it. In fact, the crew, on both legs, were among the rudest flight attendants I have ever come in contact with. The Swiss crew was very unpleasant, coarse, unfriendly and believe it or not, rude. I don't know why everybody raves so much about European airlines cause I feel like the old hags on AA are better than the Swiss when it comes to politeness. They gave people a hard time for asking for drinks. Somebody was asleep when they came through with a meal and when he went back literally 5 minutes later they refused to give him a tray!!! Overall, I was VERY unimpressed with the Swiss service.
Transfer in ZRH: No problems here - but I've got to report on one SHOCKER - they wanted $5 for a 750ml bottle of water in ZRH. I understand that airports mark it up but five bucks for a stinkin bottle of water?
Bottom line: I'll be hard-pressed to fly Swiss in any consistent fashion. Big letdown and dissappointment.
Check-in: Swiss doesn't recognize AA elite status for check-in (or anything else) which is wierd since the flight is a code-share and they should. Otherwise, JFK check-in was allright, though nothing special.
Seemed truly amazing that nearly 90% of pax on JFK-ZRH were continuing on to ZRH-TLV with me. Does anybody just go to Zurich?
Inflight: You definetly feel the better air system on the A340. Seats were comfortable but the legroom was a bit tight. The entertainment system was nice but difficult to navigate and often froze up. The live cameras are very cool, but they don't activate them until after take-off and they kill it before landing, which are the most interesting times, so what's the point? When the system did freeze, the crew was clueless as to how to reset it. In fact, the crew, on both legs, were among the rudest flight attendants I have ever come in contact with. The Swiss crew was very unpleasant, coarse, unfriendly and believe it or not, rude. I don't know why everybody raves so much about European airlines cause I feel like the old hags on AA are better than the Swiss when it comes to politeness. They gave people a hard time for asking for drinks. Somebody was asleep when they came through with a meal and when he went back literally 5 minutes later they refused to give him a tray!!! Overall, I was VERY unimpressed with the Swiss service.
Transfer in ZRH: No problems here - but I've got to report on one SHOCKER - they wanted $5 for a 750ml bottle of water in ZRH. I understand that airports mark it up but five bucks for a stinkin bottle of water?
Bottom line: I'll be hard-pressed to fly Swiss in any consistent fashion. Big letdown and dissappointment.