Trip Reports - UA MEL-SEA-MEL in XC ... downstairs




Kremmen
Nov 30, 04, 4:59 pm
In the past, whenever I've travelled in business class on a 747, it's been upstairs. Admittedly, that's only been on QF and UA, but it's been quite a few times. I love the storage lockers ... for their extra space, for somewhere to put bags within reach, for somewhere to put my feet up.

The one time in the past when I had to make a last-minute change on UA and accept a downstairs seat, I managed to bump to first, so my record remained intact. This week, my run of good luck was to end....

UA has been leaving it until very close to departure time to release M+ availability, whether it be for upgrades or free tickets. ... About 3 days out, XC will go from 0 to 9 on lightly booked flights. So, looking ahead and seeing 9's across the board for paid travel, I planned on leaving either Friday or Saturday on a business class trip to Seattle.

On Wednesday, Friday availability did appear, both on SYD-LAX and SYD-SFO. Saturday (paid) availability had dropped to being awful, so Friday it was. Better the bird in the hand, and all that. As SYD-SFO had a good upstairs window seat spare, I opted for going via SFO, of course. I was amazed that 16A was still available, and lept at the opportunity. The connection to a 757 rather than a 737 to Seattle was a further bonus.

However, what UA giveth, UA can taketh away. Thursday arvo, I received a phone call from UA: My flight would be about 6 hours late, or I could shift to the LAX flight. I opted to stay with the SFO flight.

Thursday night, I checked the web and saw timings for UA870 had become much worse. Friday morning brought the dreaded marker: "Cancelled".

I phoned UA and found that the SFO flight would be leaving almost a day late -- but not quite a day, so the MEL-SYD on Saturday wouldn't connect with it! I wonder whose stupid, Sydney-centric idea that was?! They couldn't tell me what seats were available, since they were already under airport checkin control, but I ended up with an exit row window seat at checkin at least.

And so it came to pass that, for the first time in my life, I failed to get an upstairs seat when on a 747 in business class.

UA840 MEL-SYD 744 22H 26/11/04 1300-1420 (actual 1302-1402)

As usual, this leg was almost empty. 68 pax in total, I think the FA said. We received nuts, drinks, a snack plate and, of course, the tiny little cube of yummy cake. I chatted a little with the UA maintenance man, one of whom apparently flies with the plane down to MEL and back each day, since UA has no maintenance staff in MEL any more.

After a lovely smooth landing, I went off to the NZ lounge, got online, ate some nibbles, and had a nice refreshing shower.

The gate lounge was, if possible, even more of a zoo than usual. Various names being called as seats were shuffled for a plane which would be full in all classes, the merge of UA840 and UA870. I spoke to a man in the jetway whose SYD-SFO-LHR had become SYD-LAX-IAD-LHR with an 8-minute connection in IAD. He'll need amazing luck to make it... even more luck for his bags to make it.

UA840 SYD-LAX 744 22H 26/11/04 1620-1050 (actual 1648-1052)

I recognised at least 2 FAs on this flight, one of whom reminds me somewhat of Phyllis Diller.

Meal service started quite quickly and, happily for me, the entree was not as fishy as usual: BBQ chinese duck (and prawns). Main course included filet mignon, of course. The caramelized yellow onions with it were beautiful, but, sadly, the item present in the smallest quantity. Chocolate cream pie for dessert was good, too.

While eating, I was watching Collateral, a decent flick. Thankfully, it was uncensored. Next, I tried Anchorman: The Legend of Ron Burgundy, which was just mindless silliness. Worse, it was censored silliness. A scene involving throwing a dog off a bridge appeared to be cut, yet an out-take of it during the credits seemed intact. :)

As they had no amenity kits at all on the plane, I was lucky I'd brought an eye mask, since it was quite bright next to the galley. Plenty of leg room, though, so almost as good as being upstairs.

After a good snooze, breakfast started. The movie channels weren't running, but BBC's Top Gear was on and, as always, quite a hoot. Loved watching them doing doughnuts and smoking the tyres on a Bentley. Breakfast was remarkably good. The yellow eggy substance was somewhat less rubbery than it sometimes is and the potatoes and chicken snags actually had some flavour.

LAX immigration was fast. I waited a couple of minutes in the queue and noticed that one agent had processed two people in the time everyone else had done only one. As it happened, I was first in line when he next became free. Apart from the obligatory how long a visit/why questions, our conversation consisted of something like:
Me: "You seem to be the fastest one here."
Him: "Yeah, the girls tell me that too." :)

Of course, quick immigration means then waiting another 15 mins for bags to appear. Then I was off to the RCC, where I was told that the reason for fast immigration was that working for holiday pay is popular and ensures plenty of staff.

After a drink and playing about with the laptop a bit, it was time to head off to SEA.

UA1228 LAX-SEA 735 1D 26/11/04 1312-1556 (actual 1327-1555)

Packed flight. It was interesting that a couple came on at the end, after other stand-bys, and was in first. I wonder if they were stand-bys who really got lucky? Drinks and disgusting snack packets were given out. As far as anything edible went, the "gourmet supreme mix" had a total of 4 almonds and 1/2 a pistachio in it. If the same company produced a "modest plain mix", I suspect the contents would be truly scary.

Lunch was a deli plate, which wasn't bad. It included a pack of some pseudo-healthy snack called Sun Chips, which are pretty cruddy. Luckily, I had a packet of proper potato chips with me.

We descended from the total grey of cruising altitude, through various other levels of grey, through the while fluffy clouds, and through some more grey, and flew over the city, past the sports arenas, before landed at Seatac.

I should be going back home in Jan via SFO. And upstairs. But who knows? ...


Kremmen
Jan 5, 05, 2:08 am
On the way over to the USA, my laptop screen stopped working. I wondered if I'd be able to use it at all while travelling but, fortunately, it wasn't major. I took it apart, prodded the screen connectors, and it worked again. One thing I do like about Dell's laptops is that they come apart easily and have full instructions on their web site.

I was planning to leave Karen's place about 3:30pm, to get to SeaTac before the evening rush. However, I was also waiting for a package which I wanted to take home with me. The mail man usually comes by 3pm, but not today. Saw (online) that traffic was good, no doubt because quite a number of companies, including Microsoft, were taking a day off. At 3:53, the mail arrived, including the package I was waiting for, which fitted perfectly in the space I had available in my main case.

The drive to SeaTac was quicker than usual -- just on 20 mins. Plenty of Easy Checkin machines were sitting there, so I tried one. To my surprise (and unlike last time), it allowed me to check in for my flights to Australia, with no need for ID or anything! The agent tagged my bags and grudgingly put priority tags on them when I requested them. Pretty slack. I needed to get a future ticket issued, which she admittedly did swiftly.

The TSA queue was horrendous for non-elites and slow enough for the rest of us, mostly because of the amount of time it takes everyone to take their shoes off. The RCC was almost empty, so I relaxed and had a drink until the (delayed) boarding time.

UA785 SEA-SFO 757 2A 3/1/05 1740-1940 (actual 1840-2024)

The day before departure, this flight was showing F9 Y0, so, as expected, economy was packed. They managed to fill first up, of course.

After pushing back, we just sat off the gate for no obvious reason for about 20 mins, then dawdled off for about another 20 mins. Channel 9 was on, but there was no cockpit announcement to passengers at all about the delay. Just as it looked as if we had nowhere left to go but through the fence, we turned onto R34 and took off.

I ordered an amaretto on the rocks and inspected my "gourmet mix". The packet was indeed of mixed fortunes, being devoid of pistachios, yet having 6.5 almonds, a record in my experience! I ate the 6.5 almonds and put the rest of the enriched, bleached, artificially flavoured, salty crispy crud back in the little packet. I had, however, had the foresight to grab some bikkies and brie from the RCC, which made a rather yummy snack.

Landing was bumpy and fast and we appeared to taxi more quickly than average to the gate. It was good that they announced that several flights were being held for connecting passengers and also listed flights for which alternative arrangements had been made.

I arrived at the SQ lounge just after 8:45pm, to find it had just opened, so ducked in a quick shower, a drink, a sandwich and some chicken wings with a tasty sauce before heading off to the gate.

UA863 SFO-SYD 744 17A 2210-0745+2 (actual 2302-0818+2)

We were all set for an early departure, when it was announced that we had some connecting passengers to wait for. It was also announced that survey forms would be given out on the flight, but none ever appeared. Both our upstairs FAs were male, and younger than average for this route on UA. The one closest to us did the safety demo with a bit of flair, which is always a lovely change. My seat mate, on the last leg of a Star1, chatted about some of her experiences, including her experience on OS towards the start. Hot nuts were brought around, hot towels which really were hot, etc.

Aside: The OS story was disgraceful. Basically: OS 777 KUL-VIE. Poor service from FAs was only the start. One engine "blew up in flames". Pilot said nothing for 1/2 hour, after which he reported that they'd be landing in India. Pax told they'd be put in a secure area at airport. Instead, they had passports taken from them and were herded outside with no instructions. Dumped on an Indian footpath at 3am, including a school group. Eventually, they found out that hotel rooms were available for them, so caught (many) cabs. Austrian would not allow those who were on, say, Star RTWs, to switch to a Thai flight out next morning (and passports were still held to make sure they couldn't make such arrangements)! They had to wait 48 hours for an Air India flight out.

Anyhow, back to a much better flight, the current one. Salad was lettuce, tomato and dressing. Boring, but it all improved from there. Spiced shrimp and chicken Wellington to start, then the filet mignon had BBQ sauce this flight, served with mashed potato and some green vegetable called braised Swiss chard. Creme caramel cheesecake was very rich.

A decent selection of movies this time, but nothing that inspired me much. Ocean's Eleven was pretty good fun.

Breakfast was served excessively early, 2 hours before landing, and they had it all cleared away 90 mins before landing. Meanwhile, they'd turned the video system off. This is just annoying: If they are going to wake us up unnecessarily early, they might as well at least leave the entertainment on so that there's something to do in that time.

Breakfast itself was described as a mushroom omelette with pomodoro sauce, O'Brien potatoes, Canadian bacon and sauteed chicken sausage. I'd descibe it as a yellow thing with mushrooms inside, some insipid red sauce, ham and a pallid sausage.

However, on arrival, I grabbed an apricot danish and some pear in the NZ lounge, which was much better.

As they too often do, boarding started when the plane wasn't ready, so those who fell into the trap of going through when requested found themselves trapped in the hot, stuffy ramped corridor to the jetway.

UA839 SYD-MEL 744 17A 5/1/05 0940-1115 (actual 0955-1101)

On board, we were served hot nuts with drinks, which is always appreciated. I was told previously that there's no official snack on the SYD-MEL, it's just that the nuts are available and the FAs like to give us something.

Arrived ahead of the crest of the wave this time (ie. in front of other planes), so customs was fast. Baggage was quick too but I found, for my first time, that the TSA had vandalised my possessions, cutting the locks off both my bags and not repacking things as they had been packed. They had replaced one lock with a cable tie, but left the other one with nothing at all. ......s.

Fliar
Jan 5, 05, 3:39 am
Great read - have never flown across the ditch on UA, so interesting to read ^


QF WP
Jan 5, 05, 5:29 am
Kremmen, welcome back from USA. Always love reading your UA adventures. BTW, do you want a QF QP "Silver FF" pass - have one spare...PM me.

Say hi to kdbab64 (hope Ii got her FT name right)....

SEA_Tigger
Jan 5, 05, 5:49 pm
Now see, Kremmen, if ya had let us SEA FTers know you were coming and schedule a meet, you would have still been kicked downstairs, but it would have been into First. :D

Anyway, glad to see at least you stayed in BC. ^

Kremmen
Jan 22, 05, 12:42 am
if ya had let us SEA FTers know you were coming and schedule a meet, you would have still been kicked downstairs, but it would have been into First. :D


Well, I did try that trick myself. They did say that I could spend an extra 30k miles to switch from C to F award.



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