US Airways Dividend Miles (Pre-FlightFund Merger) - Cancelling Award tix

I booked 2 domestic award seats for January - really just to burn the last of my DM left over from the days when I lived in CLT. The trip took on a greater degree of importance when my in-laws decided to join us in our plans. So, I got cold feet and bought cheap seats on DL.

Can someone tell me what it will cost me to cancel the US tix and re-deposit the miles. I would consider that if it wasn't too expensive, otherwise I was probably wasn't going to use them anyway. Also, must I cancel before the flight or do I have a year (ha!).

$50, $35 i believe for gold and silver, free for chairmens.

Chris

They charged me $50 as a GP to cancel.

$75 per ticket if you don't have any status.
$50 for Gold and Silver.
Free for Chairman's Preferred

To learn this, I clicked my mouse 2 times on USAIRWAYS.COM(DIVIDEND MILES, then ASK A QUESTION) and typed 'cancel award ticket'. The top/first answer came back with the above info. Easy as 1-2-3. Did they finally hire a second web programmer??

As a side note, your award tix are good for 1 year from date of issuance. So if you think you'll fly the same routing/city pairs later, it's free to change the dates before the first segment has been flown.

$75 per ticket if you don't have any status.
$50 for Gold and Silver.
Free for Chairman's Preferred

To learn this, I clicked my mouse 2 times on USAIRWAYS.COM(DIVIDEND MILES, then ASK A QUESTION) and typed 'cancel award ticket'. The top/first answer came back with the above info. Easy as 1-2-3. Did they finally hire a second web programmer??

As a side note, your award tix are good for 1 year from date of issuance. So if you think you'll fly the same routing/city pairs later, it's free to change the dates before the first segment has been flown.

Several conflicting and complimentary responses here, but PHL's answer is all I wanted to know and carries the authority of USAIRWAYS.com. I admit I was too lazy to search here or US.com and know I can rely on someone to give me the straight skinny here if I ask nicely. Thanks to all.

I'll reschedule them before the first flight. BHM-FLL might come in handy during Spring Training, with the usual disclaimers and ifs.

I don't know how many web programmers they have, but the US website has features I don't find on DL, which does have a nice website, however. I do wish all airline websites offered the same features.

I had to redeposit an award ticket earlier in the year and the Res agent at the CHP desk, taking my call, told me that this capability was going to be pushed onto the web. Maybe you could try to redeposit your miles on their website?

I see they added the ability to submit RETRO-active miles flown to your DM account via the web. I used it a few weeks back for a United codeshare segment that was not credited to my DM account, for some reason. Beats explaining the situation to a Res agent.

I had to redeposit an award ticket earlier in the year and the Res agent at the CHP desk, taking my call, told me that this capability was going to be pushed onto the web. Maybe you could try to redeposit your miles on their website?

I see they added the ability to submit RETRO-active miles flown to your DM account via the web. I used it a few weeks back for a United codeshare segment that was not credited to my DM account, for some reason. Beats explaining the situation to a Res agent.

I tried to cancel/redeposit and change my tix on the website. It lets you go just so far before it tells you it cannot complete the transaction for one of the following reasons, including award ticket.

Horrors! I will have to speak with a person. I relate much better to keyboards. :D Actually, the US res agents I've spoken to before have all been extraordinarily friendly and helpful.

I don't know how many web programmers they have, but the US website has features I don't find on DL, which does have a nice website, however. I do wish all airline websites offered the same features.

Have to admit I cringed when I saw this post and wondered just what new mind altering drug had been discovered in AL since I was last there. :eek:

It lets you go just so far before it tells you it cannot complete the transaction for one of the following reasons, including award ticket.

But then it only took you a couple of hours to realize that most of the those features don't work. I'll take DL's web site any day of the week (and weekends too) :p

Have to admit I cringed when I saw this post and wondered just what new mind altering drug had been discovered in AL since I was last there. :eek:



But then it only took you a couple of hours to realize that most of the those features don't work. I'll take DL's web site any day of the week (and weekends too) :p

If my postings from the last couple days appear irrational, it is not moonshine or meth, just suffering from tornado terrors. I like some of the online US features that do work, like award travel suggestions or the ability to hold award seats for 3 days. Of course once I held the seats, I had no idea how to find the reservation. It's not all peaches and cream, but DL could learn a thing or 3 from looking at other airlines websites.