When i looked on http://www.miles-and-more.com/mam/de/en/prg/0,3678,0-0-499377,00.html
i read a new passage i the T&C of the lounge use:
Your benefits:
...
Use of the Lufthansa Senator lounges and Star Alliance lounges on the day of the flight in conjunction with a Lufthansa or Star Alliance ticket. Additionally the LH Senator Lounges in Frankfurt, Munich, Dusseldorf and New York JFK are at your disposal on day of arrival
If i got it correct:
You can only use the Lounge with a BP -> and only with an LH and *A tickets.
You cannot use the Lounge with a Partner-Airline Ticket (non *A)
You cannot use the Lounge without a Ticket!
Did I get this wrong or is this another "Service Improvement" due the new
HON Circle?
best Regards
daumueller
Nov 17, 04, 12:50 pm
if that's true and that's what it looks like: THAT STINKS! :mad: :td:
When i looked on http://www.miles-and-more.com/mam/de/en/prg/0,3678,0-0-499377,00.html
i read a new passage i the T&C of the lounge use:
Your benefits:
...
Use of the Lufthansa Senator lounges and Star Alliance lounges on the day of the flight in conjunction with a Lufthansa or Star Alliance ticket. Additionally the LH Senator Lounges in Frankfurt, Munich, Dusseldorf and New York JFK are at your disposal on day of arrival
If i got it correct:
You can only use the Lounge with a BP -> and only with an LH and *A tickets.
You cannot use the Lounge with a Partner-Airline Ticket (non *A)
You cannot use the Lounge without a Ticket!
Did I get this wrong or is this another "Service Improvement" due the new
HON Circle?
best Regards
At the oneworld alliance every Gold member of British Airways can use the lounges in a kind of "open door policy" every time they travel during the normal opening hours. No boarding pass of BA or any oneworld member required.
Yes but it its without the new HON Circle ... Maybe not updated...
When they add the line for the HON Circle they maybe adopt it...
If we think what they "improved" in the last months i would not wonde.
BUT: The unlimited lounge access was one of the last features that kept me sticking on LH!
MAN Pax
Nov 17, 04, 4:21 pm
At the oneworld alliance every Gold member of British Airways can use the lounges in a kind of "open door policy" every time they travel during the normal opening hours. No boarding pass of BA or any oneworld member required.
This extends to BA lounges only - to use the other OW lounges you need a OW ticket.
Grog
Nov 18, 04, 12:27 am
It's true. Starting now, SENs must be on *A tickets to enter Senator lounges and Star Alliance lounges. :td:
Football Fan
Nov 18, 04, 12:46 am
It's true. Starting now, SENs must be on *A tickets to enter Senator lounges and Star Alliance lounges. :td:
Where did you get that confirmation?
dia15222
Nov 18, 04, 12:48 am
What about Partners that are Non *A?
Does that mean no more Longe Access when i fly Luxair or Cirrus or ...
????
daumueller
Nov 18, 04, 1:02 am
What about Partners that are Non *A?
Does that mean no more Longe Access when i fly Luxair or Cirrus or ...
That's a very interesting question... or what about Eurowings... If non-star partners don't count anymore, it's another MAJOR cut on SEN privileges... on the other hand, it already is if only non-lh partners don't count anymore...
I mean, whats that... "hello, we've got the new HON Circle by now, we've got 2500 new friends, we don't need your loyality anymore you ten-thousands of SENs! that's why we cut one privilege after another..."
sorry LH but that's not the way to keep us (or at least me) as your customers where ever I got a choice...
Grog
Nov 18, 04, 1:12 am
Where did you get that confirmation?
this morning...LH Senator Service when I called about an award, that was on my list of questions.
Football Fan
Nov 18, 04, 1:18 am
sorry LH but that's not the way to keep us (or at least me) as your customers where ever I got a choice...
Exactly...it seems like LH goes to great lengths to pamper a very small group, while step-by-step treating their "old friends" (the existing SEN who will not be HON) worse and worse...don't even get me started :). It's just annoying by now, but not even unexpected anymore.
daumueller
Nov 18, 04, 1:28 am
so let's assume the next steps...
SEN status will only be valid for 1 year
maximum of 2 evouchers in 2 years - wait, that already is in effect...
intra-european flights won't count anymore
lounge access only on days starting with an X - and I know that there is no such day!
rows 1-10 will be blocked for HONs
FTL from FTL
Nov 18, 04, 2:41 am
I'm sorry, but for me counts what these charts on those websites show:
There it indicates that I'm entitled to enter the Senator Lounges with my SEN-Card ONLY. So no boarding pass or so....
Cheers Felix
daumueller
Nov 18, 04, 2:52 am
yeah, but the page is not up to date. NUE is not a FTL but a Business Lounge since months for example...
dia15222
Nov 18, 04, 2:55 am
This Page is not updateted.
Wait until they add the HON-Circle....
Hagbard Viking
Nov 18, 04, 6:30 am
Maybe everybody should calm down a bit...
This is from the HON Circle web page (http://www.miles-and-more.com/mam/de/en/prg/0,3678,0-0-1314915,00.html) which was obviously not put together before the introduction of HON:
Your existing Senator benefits naturally remain untouched
Unlimited validity of accrued award miles
Overdraft provision of 160,000 award miles
Check-in at all Star Alliance Gold and First Class counters, whatever class you are flying
Additional 20 kg baggage allowance or an additional bag on all Star Alliance flights
Priority baggage handling
Access to lounges of all Star Alliance partners with a boarding card for the same day
Access to Lufthansa Senator, Frequent Traveller and Business Class Lounges
Companion Award Ticket for 50% of the miles
Status extension by one year, if you take parental leave
Kranich
Nov 18, 04, 7:21 am
As I understood some senators are now worried that they cannot access the senator lounge without an *A boarding pass. In the past this was possible.
Hagbard Viking
Nov 18, 04, 7:38 am
As I understood some senators are now worried that they cannot access the senator lounge without an *A boarding pass. In the past this was possible.
Right, but doesn't this seem to indicate that the rules have not changed?
Access to lounges of all Star Alliance partners with a boarding card for the same day
Access to Lufthansa Senator, Frequent Traveller and Business Class Lounges
or why else would they word it differently for Star lounges (same day flight needed) and LH lounges (no mention of same day flight)?
jan_az
Nov 18, 04, 7:52 am
Just a note -
If you are traveling in the US on a domestic ticket and plan to enter a UA RCC with your SEN card - please carry a copy of the * rules with you. Some UA RCC's have decided that the benefits only apply on international tickets. The PHX RCC even has this posted on the door :td:
Grog
Nov 18, 04, 8:42 am
Maybe everybody should calm down a bit...
Right, but doesn't this seem to indicate that the rules have not changed?
I'm very calm--I didn't even use any boldface. :p
The individual I spoke with earlier even checked with a colleague and then with her supervisor, exactly because she was aware of the wording on the HON Circle pages. In the end, she admitted the inconsistency, said she would pass it on (to have the HON pages updated), and that was that.
And, while we're analyzing LH's website text, what then (from the original post) would the sentence "additionally the LH Senator Lounges in Frankfurt, Munich, Dusseldorf and New York JFK are at your disposal on day of arrival" pertain to, if not to a change in SEN access (and the exclusion of every other SEN lounge on arrival)?
(Edited to add: this information is from the LH Senator Service. It may still prove to be false (or may change back due to complaints); who knows. I'm just reporting what I've been told.)
Football Fan
Nov 18, 04, 8:59 am
Grog, I have often been told incorrect things by the SEN line, so I hope that the policy on lounge access for SEN has not changed.
Hagbard Viking
Nov 18, 04, 9:22 am
I believe the crucial flaw in this thread is that the OP claimed that there was a new passage in the rules for lounge access. As evidenced by the second to last post (by LH738 May 10, 2003) of this thread:
http://flyertalk.com/forum/showthread.php?t=68165
the "new passage" was there at least a year and a half ago, word by word.
As for trusting various agents and publications to be final authority on this matter, these threads exemplify ample confusion arising from this in the past...
See, Grog, I'm calm too, no boldface in this post. :)
Shofar
Nov 18, 04, 10:25 am
I'm very calm--I didn't even use any boldface. :p
The individual I spoke with earlier even checked with a colleague and then with her supervisor, exactly because she was aware of the wording on the HON Circle pages. In the end, she admitted the inconsistency, said she would pass it on (to have the HON pages updated), and that was that.
And, while we're analyzing LH's website text, what then (from the original post) would the sentence "[I]I]" pertain to, if not to a change in SEN access (and the exclusion additionally the LH Senator Lounges in Frankfurt, Munich, Dusseldorf and New York JFK are at your disposal on day of arrival[/of every other SEN lounge on arrival)?
(Edited to add: this information is from the LH Senator Service. It may still prove to be false (or may change back due to complaints); who knows. I'm just reporting what I've been told.)
In JFK the Sen lounge has a special "inner room" for first class pax. It is also landside so maybe this is what is being referred to.
As for the *A lounge for Sen, a BP was always needed.
The rules as posted here do NOT indicate that a BP is needed for SEN at LH lounges. That's clear in English, maybe not for other languares.
Shofar
FTL from FTL
Nov 18, 04, 1:55 pm
In JFK the Sen lounge has a special "inner room" for first class pax.
It is also landside so maybe this is what is being referred to.
Shofar
Did you see this inner room in JFK landside ever open? I've been there a couple of times but never saw it open even while pax with red bp were sitting inside the senator-part of the lounge.
That's exactly what I'm thinking about while hearing that one has to have a bp from now on to enter the lounge: How would I spent my time at the airport when picking someone up or just traveling on 4u or dba? ;)
Cheers Felix
Shofar
Nov 18, 04, 3:00 pm
Last time in JFK, I was engrossed in a baseball game but I did see an attendant wheel a very loaded food cart into the F room. it looked better than what they were serving in Sen, which was also much better than I had seen in a long time.
I guess it's the market and what people demand.
ZRH is the best LH (yes I know it's *A but run by LH) Sen lounge I've been in.
FJK is second.
FRA is much poorer in both food, drink, ambience and too crowded which the others have never been when I was there.
nothing seems to change for SENs regarding lounge access policy!!!
SENs can access LH lounges even without LH or *A B.p. (as usual!)
It's the official website, and it has been updated with the hon tier... so this is what really counts for me!
^ ^ ^
Kiwi Flyer
Nov 30, 04, 8:31 pm
Thanks for confirming its a false alarm.
blondine
Dec 4, 04, 2:05 pm
That is correct acces to the lounge is only possible with a valid ticket same day flitht with LH or *A also if you have a booked on LH Partner-airlines e.g Lx, if booked with LH-marketing number. Due to boarding only in FRA and Muc lounges are not accesible with out valid Boarding Pass!
hope this helps
regards
blondine
When i looked on http://www.miles-and-more.com/mam/de/en/prg/0,3678,0-0-499377,00.html
i read a new passage i the T&C of the lounge use:
Your benefits:
...
Use of the Lufthansa Senator lounges and Star Alliance lounges on the day of the flight in conjunction with a Lufthansa or Star Alliance ticket. Additionally the LH Senator Lounges in Frankfurt, Munich, Dusseldorf and New York JFK are at your disposal on day of arrival
If i got it correct:
You can only use the Lounge with a BP -> and only with an LH and *A tickets.
You cannot use the Lounge with a Partner-Airline Ticket (non *A)
You cannot use the Lounge without a Ticket!
Did I get this wrong or is this another "Service Improvement" due the new
HON Circle?
best Regards
Tim2008
Dec 4, 04, 3:14 pm
Did you see this inner room in JFK landside ever open? I've been there a couple of times but never saw it open even while pax with red bp were sitting inside the senator-part of the lounge.
Cheers Felix
I used pre-flight dinner a couple of times. Itīs open only for the MUC flight and the last FRA flight.