flyclub
Nov 8, 04, 9:05 am
To qualify for the promotional oneworld offer of 15,000 bonus miles, a member needs to fly on three different Oneworld airlines. Fortunately I had a trip to Dublin planned for mid-October on Aer Lingus in the Premier Cabin, as I fly frequently on BA, I had more than enough flights booked however needed one more Oneworld airline to qualify. Unfortunately, I did not have any AA flights planned within the US (which would have worked out nicely) so I eventually chose to book yet another BA flight, with an Itinerary organised in such a way that I could fly an Iberia sector as the third airline all in one day.
All flights on all three qualifying airlines are outlined below:
Aer Lingus – Heathrow to Dublin – A320
I arrived at Terminal 1 mid-morning for my flight on Aer Lingus. It felt most odd not going to Zone R for a flight on BA or using their self-service check-in for a domestic at the opposite end of the terminal! I soon discovered the Aer Lingus desks were amongst one of the many ‘islands’ in the middle of Terminal 1. The queue for Economy was staggering, snaking right around the Aer Lingus section towards the Bmi desks. Not surprisingly, there was no queue for Premier (The Aer Lingus Business Class product). What I did find surprising was the middle aged woman on the desk was Spanish and did not have a very good command of the English language either. When I asked if I could have a window seat on the right hand side (as thanks to Flyertalk, I realised the seating was the same collapsable type as found on BA), I seemed to decifer that there were no seats left other than aisle. Once the boarding pass had printed I noticed I had in fact been given 2A, a seat I like to always try and get on BA. What the girl at the desk was talking about, I don’t know. Fortunately, I was automatically checked in for the return sector later that evening.
The boarding passes for Premier seem to differ from the ‘standard’ Aer Lingus cards slightly as they clearly have the words ‘Premier’ written on them. A nice touch, which, when I first started flying BA thought they may have for their cabins, as suggested by many promotional material on their website (FIRST boarding cards in Silver, etc). Sadly no, all are navy blue and white.
Flyertalk had also taught me that the Aer Lingus lounge was nothing special, so I proceeded promptly (after getting funny looks from the Aer Lingus Economy passengers, having walked past them minutes earlier in the other direction) to the BA Terraces lounge. I soon settled into one of my favourite window seats (http://img.photobucket.com/albums/v485/flyclub/Domesticterracesview.jpg) watching the activity outside and helped myself to a few sandwiches, crisps (chips for our American readers) and a few packets of the delightful pretzel nuggets and ordered a glass of Champagne (http://img.photobucket.com/albums/v485/flyclub/Terraceslunch.jpg).
Curiosities soon overcome me resulting in my departure from the BA lounge 30 minutes early to explore the wonders of the Premier/Gold Circle lounge near the gate. The whole gate area is very tin can metal in appearance. The lounge was surprisingly spacious, with windows (skylights) in the ceiling and a rather odd assortment of chairs ranging from gate style rigid to leather sofas. The girl on the desk wasn’t that bothered about looking at my boarding card either – no BA style swipe through the keyboard here!
The drink selection appeared mainly soft, with some alcohol beverages including, rather obviously, Guinness.
After a quick Guinness to get in the Irish mood, I wandered to the gate. Fortunately, I arrived at the gate as they were calling Women/Children and Business class. Onboard the A320, it was rather odd seeing Green Cloth seats with what appeared to be Irish poetry pattern rather than clean, luxurious leather as found on BA. Apart from the upholstery, the space seemed the same.
Soon boarding was complete. The premier cabin was six rows deep and I soon discovered there would be a crew ratio of 3:1 with most of the cabin being full of Aer Lingus crew on their way back to Dublin. However, I was sat alongside someone who appeared to be a fare paying passenger.
After the usual 15-20 mins of taxiing and queuing for take-off, we were soon on our way to Dublin. The drinks cart was wheeled into the cabin around 20 mins after departure. Knowing that Champagne was not complimentary, I opted for a G&T. Unfortunately, it was served in a plastic cup rather than a glass which I always think is disappointing whenever they make an appearance up front. The offer of lunch quickly followed, which I accepted, however there was not a choice. Lunch appeared to be Chicken nuggets in a mustard sauce with spinach and sliced potatoes (http://img.photobucket.com/albums/v485/flyclub/PremierLunch.jpg), presented together with brown bread (which rather disappointingly was like cardboard) and cheese and biscuits. Overall, the meal tasted better than it looked. It was nice to have a hot entrée. If only the presentation of the hot portion was better (such as being served on a china plate), I would have given the meal 9/10 for taste and overall satisfaction.
The meal kept me busy for most of the flight; we were well into the descent when my tray/drinks were collected. Just before landing, hot towels were distributed.
Upon landing in a rather wet and dreary Dublin, I was in arrivals meeting my girlfriend’s parents (who were taking me for lunch) within 5-10 minutes of disembarking the aircraft.
Aer Lingus - Dublin to Heathrow – A321
After a superb meal in the Westbury Hotel in Dublin, (the passion fruit sorbet was superb), I returned for the evening flight back to Heathrow.
Fortunately, having checked-in back at Heathrow for the return flight, I was able to go straight through to the lounge. The lounge was not that obvious to find. The lift to take you to the ‘Executive Lounges’ at Dublin airport, seemed to be tucked away in a corner almost in a busy pub. In fact waiting for the lift to take me up to the lounge turned out to be a rather daunting task. Lots of drinkers were milling around the area which seemed to be an overspill for the pub and as I waited I could hear some making snide comments as it was clear I was waiting for something, and did look a little out of place. Once upstairs, the lounge was a short walk away. Once inside, holding a Business Class boarding card seemed sufficient to gain access – I didn’t need to show my BA Gold card.
The Premier/Gold Circle lounge at Dublin seemed to have two halves. The whole building appeared to be hexagonal in design and the lounge seemed to occupy 3 sides of the shape.
To my delight, the bar area had a superb mountain (easily three hundred packets) of Pretzel Nuggets aka British Airways style, however they were chive flavour which was not one of my favourites (I adore the Salt and Vinegar ones and I’m also quite partial to the Worcester sauce flavour nuggets). I had just over an hour before my flight back to Heathrow, so I soon settled down to a can (or two) of Guinness and managed to get through 7 packets of the pretzel nuggets!
What I did think was strange was that all the crockery and glass wear was obviously what they serve onboard in the Premier cabin due to the labelling, however I was at a loss as to why I didn’t have the glasses on my outbound flight?
Overall the lounge was very good (http://img.photobucket.com/albums/v485/flyclub/PremierLounge.jpg), really good staff who cleaned efficiently and a good view of the apron.
Fortunately, the gate for my flight was just around the corner from the pub, after a rather “Stars in their Eyes” moment as I appeared out of the lift (“Tonight, flyclub’s going to be…….”) in front of all the rather tanked-up drinkers in the bar.
Boarding was almost immediate as I arrived at the gate, in fact, I was one of the first onboard as Business Class was called first.
The flight back to Heathrow was onboard an A321 which certainly looked newer than the A320 I had flown out on in the morning. Again, there were around six rows of Premier, only one crew member catching a lift back to Heathrow, with everyone else (around five of us) having a complete row to ourselves which was nice.
After a short taxi to the runway, we were on our way back to Heathrow. The A321 is certainly my favourite of the Airbus Short-Haul family, from row 1 and 2, it is certainly much quieter than its smaller brother, the A320, and even smaller brother A319. In fact I would almost say the only other aircraft I have been on to be quieter is sitting in the nose of a 747.
Once again the drinks trolley was wheeled through first (which was destined for the back), however once again the glasses were plastic. I opted for a red wine and a sparkling water (http://img.photobucket.com/albums/v485/flyclub/WineandWater.jpg). The meal followed shortly afterwards and turned out to be exactly the same as on the outward flight – chicken in mustard/spinach/potatoes.
After a fabulous sunset (on the other side of the aircraft), we were soon descending into Heathrow. After the trays/drinks had been collected, out came the hot towels once again.
We disembarked via door 2, the crew held back the Economy cabin and allowed Premier to disembark first, which was a nice touch and reminded me of recent flights on AA in First Class on their 757’s.
Overall impression
Overall, the product on Aer Lingus could be best described as solid. When I initially flew on this flight, I had only ever flown British Airways Club Europe short haul in Business Class so that was my only other frame of reference. However, having since flown on Iberia as well (see report below) I would certainly put Aer Lingus in second place after BA, above Iberia largely due to the meal being rather good – it was nice to see a hot entrée which actually tasted better than it looked and together with the cheese and biscuits, was quite a fulfilling meal which kept me busy for a good 20 minutes at least.
Although this review is largely redundant for future travellers as they have now discontinued the cabin on all European flights, I certainly think it is a pity as the product was quite good and certainly not a reason on it’s own to terminate the service. Furthermore, I was certainly not on my own on either flights, there did appear to be some fare paying passengers on board!
All flights on all three qualifying airlines are outlined below:
Aer Lingus – Heathrow to Dublin – A320
I arrived at Terminal 1 mid-morning for my flight on Aer Lingus. It felt most odd not going to Zone R for a flight on BA or using their self-service check-in for a domestic at the opposite end of the terminal! I soon discovered the Aer Lingus desks were amongst one of the many ‘islands’ in the middle of Terminal 1. The queue for Economy was staggering, snaking right around the Aer Lingus section towards the Bmi desks. Not surprisingly, there was no queue for Premier (The Aer Lingus Business Class product). What I did find surprising was the middle aged woman on the desk was Spanish and did not have a very good command of the English language either. When I asked if I could have a window seat on the right hand side (as thanks to Flyertalk, I realised the seating was the same collapsable type as found on BA), I seemed to decifer that there were no seats left other than aisle. Once the boarding pass had printed I noticed I had in fact been given 2A, a seat I like to always try and get on BA. What the girl at the desk was talking about, I don’t know. Fortunately, I was automatically checked in for the return sector later that evening.
The boarding passes for Premier seem to differ from the ‘standard’ Aer Lingus cards slightly as they clearly have the words ‘Premier’ written on them. A nice touch, which, when I first started flying BA thought they may have for their cabins, as suggested by many promotional material on their website (FIRST boarding cards in Silver, etc). Sadly no, all are navy blue and white.
Flyertalk had also taught me that the Aer Lingus lounge was nothing special, so I proceeded promptly (after getting funny looks from the Aer Lingus Economy passengers, having walked past them minutes earlier in the other direction) to the BA Terraces lounge. I soon settled into one of my favourite window seats (http://img.photobucket.com/albums/v485/flyclub/Domesticterracesview.jpg) watching the activity outside and helped myself to a few sandwiches, crisps (chips for our American readers) and a few packets of the delightful pretzel nuggets and ordered a glass of Champagne (http://img.photobucket.com/albums/v485/flyclub/Terraceslunch.jpg).
Curiosities soon overcome me resulting in my departure from the BA lounge 30 minutes early to explore the wonders of the Premier/Gold Circle lounge near the gate. The whole gate area is very tin can metal in appearance. The lounge was surprisingly spacious, with windows (skylights) in the ceiling and a rather odd assortment of chairs ranging from gate style rigid to leather sofas. The girl on the desk wasn’t that bothered about looking at my boarding card either – no BA style swipe through the keyboard here!
The drink selection appeared mainly soft, with some alcohol beverages including, rather obviously, Guinness.
After a quick Guinness to get in the Irish mood, I wandered to the gate. Fortunately, I arrived at the gate as they were calling Women/Children and Business class. Onboard the A320, it was rather odd seeing Green Cloth seats with what appeared to be Irish poetry pattern rather than clean, luxurious leather as found on BA. Apart from the upholstery, the space seemed the same.
Soon boarding was complete. The premier cabin was six rows deep and I soon discovered there would be a crew ratio of 3:1 with most of the cabin being full of Aer Lingus crew on their way back to Dublin. However, I was sat alongside someone who appeared to be a fare paying passenger.
After the usual 15-20 mins of taxiing and queuing for take-off, we were soon on our way to Dublin. The drinks cart was wheeled into the cabin around 20 mins after departure. Knowing that Champagne was not complimentary, I opted for a G&T. Unfortunately, it was served in a plastic cup rather than a glass which I always think is disappointing whenever they make an appearance up front. The offer of lunch quickly followed, which I accepted, however there was not a choice. Lunch appeared to be Chicken nuggets in a mustard sauce with spinach and sliced potatoes (http://img.photobucket.com/albums/v485/flyclub/PremierLunch.jpg), presented together with brown bread (which rather disappointingly was like cardboard) and cheese and biscuits. Overall, the meal tasted better than it looked. It was nice to have a hot entrée. If only the presentation of the hot portion was better (such as being served on a china plate), I would have given the meal 9/10 for taste and overall satisfaction.
The meal kept me busy for most of the flight; we were well into the descent when my tray/drinks were collected. Just before landing, hot towels were distributed.
Upon landing in a rather wet and dreary Dublin, I was in arrivals meeting my girlfriend’s parents (who were taking me for lunch) within 5-10 minutes of disembarking the aircraft.
Aer Lingus - Dublin to Heathrow – A321
After a superb meal in the Westbury Hotel in Dublin, (the passion fruit sorbet was superb), I returned for the evening flight back to Heathrow.
Fortunately, having checked-in back at Heathrow for the return flight, I was able to go straight through to the lounge. The lounge was not that obvious to find. The lift to take you to the ‘Executive Lounges’ at Dublin airport, seemed to be tucked away in a corner almost in a busy pub. In fact waiting for the lift to take me up to the lounge turned out to be a rather daunting task. Lots of drinkers were milling around the area which seemed to be an overspill for the pub and as I waited I could hear some making snide comments as it was clear I was waiting for something, and did look a little out of place. Once upstairs, the lounge was a short walk away. Once inside, holding a Business Class boarding card seemed sufficient to gain access – I didn’t need to show my BA Gold card.
The Premier/Gold Circle lounge at Dublin seemed to have two halves. The whole building appeared to be hexagonal in design and the lounge seemed to occupy 3 sides of the shape.
To my delight, the bar area had a superb mountain (easily three hundred packets) of Pretzel Nuggets aka British Airways style, however they were chive flavour which was not one of my favourites (I adore the Salt and Vinegar ones and I’m also quite partial to the Worcester sauce flavour nuggets). I had just over an hour before my flight back to Heathrow, so I soon settled down to a can (or two) of Guinness and managed to get through 7 packets of the pretzel nuggets!
What I did think was strange was that all the crockery and glass wear was obviously what they serve onboard in the Premier cabin due to the labelling, however I was at a loss as to why I didn’t have the glasses on my outbound flight?
Overall the lounge was very good (http://img.photobucket.com/albums/v485/flyclub/PremierLounge.jpg), really good staff who cleaned efficiently and a good view of the apron.
Fortunately, the gate for my flight was just around the corner from the pub, after a rather “Stars in their Eyes” moment as I appeared out of the lift (“Tonight, flyclub’s going to be…….”) in front of all the rather tanked-up drinkers in the bar.
Boarding was almost immediate as I arrived at the gate, in fact, I was one of the first onboard as Business Class was called first.
The flight back to Heathrow was onboard an A321 which certainly looked newer than the A320 I had flown out on in the morning. Again, there were around six rows of Premier, only one crew member catching a lift back to Heathrow, with everyone else (around five of us) having a complete row to ourselves which was nice.
After a short taxi to the runway, we were on our way back to Heathrow. The A321 is certainly my favourite of the Airbus Short-Haul family, from row 1 and 2, it is certainly much quieter than its smaller brother, the A320, and even smaller brother A319. In fact I would almost say the only other aircraft I have been on to be quieter is sitting in the nose of a 747.
Once again the drinks trolley was wheeled through first (which was destined for the back), however once again the glasses were plastic. I opted for a red wine and a sparkling water (http://img.photobucket.com/albums/v485/flyclub/WineandWater.jpg). The meal followed shortly afterwards and turned out to be exactly the same as on the outward flight – chicken in mustard/spinach/potatoes.
After a fabulous sunset (on the other side of the aircraft), we were soon descending into Heathrow. After the trays/drinks had been collected, out came the hot towels once again.
We disembarked via door 2, the crew held back the Economy cabin and allowed Premier to disembark first, which was a nice touch and reminded me of recent flights on AA in First Class on their 757’s.
Overall impression
Overall, the product on Aer Lingus could be best described as solid. When I initially flew on this flight, I had only ever flown British Airways Club Europe short haul in Business Class so that was my only other frame of reference. However, having since flown on Iberia as well (see report below) I would certainly put Aer Lingus in second place after BA, above Iberia largely due to the meal being rather good – it was nice to see a hot entrée which actually tasted better than it looked and together with the cheese and biscuits, was quite a fulfilling meal which kept me busy for a good 20 minutes at least.
Although this review is largely redundant for future travellers as they have now discontinued the cabin on all European flights, I certainly think it is a pity as the product was quite good and certainly not a reason on it’s own to terminate the service. Furthermore, I was certainly not on my own on either flights, there did appear to be some fare paying passengers on board!