MilesBuzz! - Mexicana/Hilton - Anyone seen the points yet?

Since all the threads and posts regarding the Mexicana to Hhonors deal, has anyone seen the Hilton points post as expected? i.e. 20,000 HHonors points for 6,250 Frecuenta miles.

Harold .. have you called and asked them to process the transfer? Me, I am still waiting to receive the MEX # in the snail mail, and I guess many others are in the same situation. "Manana" is a Mexican word after all! http://www.flyertalk.com/forum/wink.gif MEX are a large airline, and I feel it will go smoothly once you call to transfer.

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~ Glen ~

I'm still waiting for the Global one Calling card. Has anyone gotten it yet?

Don't wait for your Frecuenta account number and PIN to come in the snail mail -- it will take a very long time (I still haven't gotten mine).

A week or two after you apply for your Frecuenta account on the web site, you can call them via their 800 number and get your account number and PIN from a customer service rep. The number is 1-800-531-7901, Mon-Fri 8am-8pm central time.

When I registered on the web site, I tried to get my account number the very same day, but the rep told me the number hasn't been created yet and I should call back in a week. I called back yesterday (two weeks later) and the rep not only gave me my account number, but she also give me my PIN and told me that I had 4,250 points.

As soon as I finished that phone call, I immediately called the Global Plus guys at 1-888-217-4953 to sign up for the calling card and get the 1000 mile bonus. Unfortunately, I got a recording that the number was not reachable from my calling area (I'm in Hawaii). You folks on the mainland should be able to dial that number with no problem. But I got through anyways -- I dialed into the internet and logged in to www.dialpad.com (http://www.dialpad.com) and made my phone call to Global Plus from there. I successfully signed up for the calling card (it was a very long process with a nice young woman with what sounded like a New Zealand accent, very lovely sounding for this single guy).

Now I have to wait for the calling card to come in the mail. It doesn't sound like a very good calling card; I was quoted 40 cents a minute (?!) for calls within the USA. But hey, I will only have to use it once :-).

The calling card seems like such a hassle. If I had to do it all over again I think I would skip the calling card and just buy a fully refundable RT ticket (and I stress Fully Refundable *wink* *wink* *nudge* *nudge*) from Mexicana's web site (2500 mile bonus) and forget about the calling card since, after I transfer the points to Hilton, I will probably have 1500 orphan points in the Frecuenta account anyways.

G'luck!




[This message has been edited by anthonyanthony (edited 10-14-2000).]

Originally posted by anthonyanthony:
I think I would skip the calling card and just buy a fully refundable RT ticket (and I stress Fully Refundable *wink* *wink* *nudge* *nudge*) from Mexicana's web site (2500 mile bonus) and forget about the calling card
Excellent information. Just one question about "buying" a fully refundable ticket: If you don't actually use the ticket, do you still get the bonus miles?

I think I answered my own question.
"Those who are already members of Frecuenta, also receive the 2,500 mile bonus every time you buy your ticket on our website. Just indicate your Frecuenta number in the appropriate place in the reservations application.

Now for the fine print: Please allow us 10 days to process your membership and bonus. You will be advised via email of your Frecuenta number and PIN (to view your account online). The mileage from this bonus will be shown in your account upon purchase, but will not be redeemable until you have flown."

http://www.mexicana.com.mx/mx2/english/ofertas/spec9.asp

My experience with an online purchase bonus is that the bonus miles are not credited until the segments have actually been flown and posted.

Mine too Mr Limo, at least that is the way AA handles it.

Don't wait for the email -- I signed up for Frecuenta on their web site about three weeks ago and I still have not gotten either an email or snail mail. Call them at their 800 number (which I listed in a previous post here) and get your Frecuenta number and PIN a week after you apply.

Well then, I guess I won't be buying that fully refundable ticket from Mexicana :-).
Ah well. Someone else here said they purchased a refundable ticket from Mexicana, transfered the points to Hilton, and THEN refunded the ticket. But in hindsight, I think they only said they were in the process of doing it and probably didn't transfer the points to Hilton yet. I guess we'll never Really know until someone trys :-). But that would be crossing the line of dishonesty for some here, so I won't encourage it :-).

Well then, without the 2500 mile booking bonus, I will only have 5,250 miles in Frecuenta (4250 sign-up bonus, and the 1000 phone card bonus). The Frecuenta web site says that 3125 miles = 10000 hilton pts and 6250 miles = 20000 hilton pts. BUT, it also says that there is a "Minimum Transfer = 5000 miles". This appears to mean that as long as I'm only transfering 3125 miles to Hilton, I will always be left with 2125 orphan miles. You have to transfer at least 6250 miles to not leave yourself with too many orphan miles.

Therefore, the smarter thing to do would be to wait until I somehow accrue 6250 miles and then make the transfer. That way I can minimize the orphaned miles to a more negligible amount (unless you consider 2125 negligible).

Any other ideas for another 1000 miles so that I can hit that magical 6250 miles? I think someone else said something about buying flowers. Hmm...

[This message has been edited by anthonyanthony (edited 10-14-2000).]

[This message has been edited by anthonyanthony (edited 10-14-2000).]

Originally posted by anthonyanthony:
Any other ideas for another 1000 miles so that I can hit that magical 6250 miles

Thanks for your insights. One good turn deserves another.

Go here:
http://www.mexicana.com.mx/mx2/english/Frecuenta/Obtener/hotel/mashoteles.asp

You'll see you can get 625 miles per stay at places like Hilton and Starwood. But my reading of the section below indicates you can do better at Marriott.

You could either spend a total of $1,000 at a standard Marriott and get 1 mile/dollar, or spend $200 in room rates at Courtyard, etc. and get 5 miles/dollar spent on rooms.

"A minimum of 1 mile for Dollar spent per stay in hotels affiliated to Marriott.*
A minimum of 5 miles for Dollar spent per stay in hotels affiliate to Marriott paying only room rate.**

NOTES: *Marriott Hotels Resorts and Suites, Renaissance Hotels Resorts and Suites+, Marriott conference Centers+, Marriott Vacation Club International+.
+Participating locations
**Courtyard by Marriott, Fairfield Inn by Marriott, Springhill Suites by Marriott, TownePlace Suites by Marriott, Residence Inn by Marriott.

[This message has been edited by Family flyer (edited 10-15-2000).]

Originally posted by anthonyanthony:
I will only have 5,250 miles in Frecuenta (4250 sign-up bonus, and the 1000 phone card bonus]

You have fewer miles to get than you think.

Here is a section from the site below:
"By simply subscribing to our Frecuenta Program through the Web, you will be accredited not only with 4000 miles, you will be accredited with an additional extra bonus of 625 miles. Both bonus are unique for this promotion."

So, when you sign up, you should get 4,625 miles. Add the 1,000 from the phone card and you have 5,625, only 625 short of 6,250 needed for the 20,000 HHonors points.

You can get the 625 from one hotel stay that I mentioned in a prior post.
http://www.mexicana.com.mx/mx2/english/Frecuenta/registro/home.htm

Don't forget the double mileage points on your first Star Alliance flight. http://www.mexicana.com.mx/mx2/english/frecuenta/boletin/20bol_sepoct2000/double.asp. (http://www.mexicana.com.mx/mx2/english/frecuenta/boletin/20bol_sepoct2000/double.asp) I already had a short flight scheduled on United. I called and changed my frequent flyer number to my new Frecuenta number. That should at least get me the minimum to transfer to Hilton Honors points. I tried to check my mileage points on line but I am getting invalid # message. Hopefully there is just a delay in getting my account number to work for online inquiries. I got my number by e-mailing customer service at mexicana@kolmail.kana.com.

[This message has been edited by sgosline (edited 10-26-2000).]

Now here is an interesting question.

I have two one way SYD-ADL on Ansett in next week.

Each is 736 flown miles. UA on AN flights give me only 70% of miles so I get only 515 in MP, that count toward status, which is ireelevant to my 1K card, as I'll fly 120,000 - 140,000 this year anyway.

On Frequenta, will they give me 100% of miles flown on fellow * carrier Ansett, then double it, i.e. 736 x 2 = 1472 for each one way flight?? With one one-way and the card bonus that gives me 20,000 Hilton points as I see it. All for forsaking only 515 MP points!

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~ Glen ~

I'm confused..........
according to this website: http://www.mexicana.com.mx/mx2/english/Frecuenta/Obtener/telefono/mastelefono.asp

it looks as though you get 4,000 kilometers signing up for the Global One calling card. That is 2,485 miles. With the sign on bonus for joining the Frecuenta program of 4,000 miles, that puts you at 6,485 miles. It only takes 6,250 to transfer into 20,000 Hilton points. That leaves you w/ 235 orphan miles.

Am I missing something?
http://www.flyertalk.com/forum/smile.gif
Russ

[This message has been edited by Russ21Atl (edited 10-15-2000).]

When I called GlobalOne they said the offer converts to 1000 miles.....I guess we will know if you are correct when someone really gets to follow up on this. I still don't have my calling card to make the first call, yet.

Russ .. and possibly others. This thread is the result of three other long threads I started, which are linked HERE:

http://www.flyertalk.com/forum/Forum1/HTML/003515.html

Yes, it is a lot of reading, and YES, you get an LOT of Hilton points if you are patient. Get a LARGE coffee and have a read of the deal. That will while away 20 minutes at least! It all "grew" from a 1000 free point offer I saw somewhere, and went off in a few directions - and is still building with much great input from all over!

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~ Glen ~

I've called Mexicana CS twice and each time was told that one cannot transfer miles to Hilton unless some of the miles in the Mexicana account were from a flight.

Anyone successfully transferred these miles without actual flight miles in the account?

seems like LatinPass all over again

So you have to have flight miles in a frequent flyer account before transferring them to Hilton - not unreasonable when you think about it.

I made a UA web booking UA flights LHR-SFO-LAX and return (connecting in SFO, no stopovers) - I need the UA bonuses for web booking and targeted mailing.

Can I keep my UA FF# for LHR-SFO and SFO-LHR and change my FF# to MX for SFO-LAX and LAX-SFO. If so, how do I do it?

Thanks for your advice.

(edited for typo)


[This message has been edited by Roger (edited 10-19-2000).]

Sadly, this was my concern at the outset! http://www.flyertalk.com/forum/frown.gif

"Take those 8,625 Frecuenta points and transfer them via Frecuenta into 20,000 Hilton HHonors points."

Again, as posed in the preceeding thread, is anyone certain that these NON flight Frecuenta points are capable of being transferred to HHonors?

Has anyone ever tranferred such points from Frecuenta to HHonors points by chance?

It would be nice to know for sure! http://www.flyertalk.com/forum/wink.gif
http://www.flyertalk.com/forum/Forum94/HTML/002427.html


Perhaps there is an alterate route! http://www.flyertalk.com/forum/smile.gif

And that is why I started this thread....

So far it looks like the answer is "NO, not without some real flight miles involved."

Fully agree with Roger's comment. If it is not allowed to transfer non-flight points, then maybe someone in the US could find out whether any *A flight mileage posted to the account would make this transaction possible.

For example - I am taking some intra-Europe LH flights soon. If this mileage goes to Frecuenta - does this automatically make me eligible to transfer (or do I have to fly Mexicana?).

Your advice would be appreciated!

Zhuu:

As I read it, you should be OK, but it would be good to have confirmation from somebody who knows.

In my case, I want the long haul flights LHR-SFO and SFO-LHR to get UA credit, and the short haul connecting flights SFO-LAX and LAX-SFO to get MX credit. As I will be checking in in London for the whole LHR-SFO-LAX journey and in Los Angeles for thw whole LAX-SFO-LHR journey, I would like to know if I can use separate FF #'s for constituent sectors.

I rather wondered if in lieu of the calling card if one could transfer the needed number of clickmiles then try to exchange for hhonor points.

Course this crossed my mind with some of the other airlines that offered decent enrollment bonuses such as AeroMexico, LatinPass etc...

Many airlines offer a bonus to sign up e.g. Aero and with Trocamania get LatinPass. Could these or any others be combined with a few clickmiles to transfer to hhonors. Mexicana was just an example.

[This message has been edited by natalie (edited 10-23-2000).]

Clickmiles can not be redeemed for Mexicana miles.

I couldn't figure out which topic to put this in, but I guess this is as good as any.

I finally got my Global One calling card from Frecuenta (Mexicana Airlines). What a mixed up mixture of languages it is!

It was sent to me in the USA, with a German stamp thru the German post office, the letterhead is in English, the dialing guide is in Portuguese, the letter itself is in Spanish and it is from "Global One, a member of the France telecom group."

I was able to read about 80% of the letter through my rusty Spanish, and I got a Cuban co-worker to fill in the blanks.

You all will be glad to know that this card "facilidad para comunicarse desde mas de 120 Paises del Mundo."

Included in these countries are Cingapura, Dinamarca, Egito (but only in Cairo), and of course Llemen!

Anyway, I will soon be using it for a very short call ($0.45 per minute) and hope to get my Frecuenta bonus soon.

Now how much was that bonus again?

Mac

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Via con Dios!

[This message has been edited by macbravery (edited 10-23-2000).]

[This message has been edited by macbravery (edited 10-23-2000).]

Originally posted by MRLIMO:
My experience with an online purchase bonus is that the bonus miles are not credited until the segments have actually been flown and posted.

I tried booking a ticket from LAX to Phoenix on mexican web site to get the 2500 bonus miles. The web site did not cooperate and I called the customer service. I was initially told I could book the ticket and then told that they were still getting the site ready for Star Alliance bookings. Right now only flights on mexicana could be done, which seemed contrary to the drop downs on the reservation page. I tried speaking with the supervisor but no avail. I was inquirying to see if they could award 2500 miles for reservation on telephone, since the web site was not ready, but was rudely declined.
If any members have made booking on mexicna site for travel within US, please let me know.


Originally posted by Roger:
So you have to have flight miles in a frequent flyer account before transferring them to Hilton - not unreasonable when you think about it.

I made a UA web booking UA flights LHR-SFO-LAX and return (connecting in SFO, no stopovers) - I need the UA bonuses for web booking and targeted mailing.

Can I keep my UA FF# for LHR-SFO and SFO-LHR and change my FF# to MX for SFO-LAX and LAX-SFO. If so, how do I do it?

Thanks for your advice.

(edited for typo)


[This message has been edited by Roger (edited 10-19-2000).]

What about AMEX MR points? If you transfer those 1:1 into MX and then atempt to convert to Hilton, will they still not allow if you haven't actually flown?

Oh, and I forgot to mention on the mixed up language letter, The German postal stamp is written in French, and when I peeled it off, underneath was a Royal Mail postage paid permit form Great Britain.

Any way, I used the card yesterday for 1 minute. It seems that Global One actually uses (or actually is) Sprint. I called their customer service and they said that yes, they can see that the calling card is connect to my Frecuenta account #, but that any bonuses will have to be posted by Frecuenta (Mexicana Airways) itself.

We'll see if any bonus ever materializes. In the meantime, I repeat this question.

Does anyone how many miles the bonus for using the Global One calling card is supposed to be?

Mac

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Via con Dios!

Originally posted by macbravery:
Does anyone how many miles the bonus for using the Global One calling card is supposed to be?


Two answers for the group:
1. Regarding the above, the bonus is 1,000 miles (forget the original km posting).

2. For probably 90% of the group, the Mexicana/Hilton/Five Free Nights/etc. threads are irrelevant. As referenced in other posts, there is no free lunch. I've confirmed with several reps that non-flight miles can't be transferred to Hilton or anywhere else.

Bottom line: Unless you fly Mexicana, the bonus miles are worthless, as is the pursuit of getting 5,000 miles into your account to transfer out.

Family Flyer. When a few board members do get their points from calling card use, and top up account in whatever way to over 5,000 for the Hilton Points transfer 6,250 = 20,000 Hilton points, I think that is the time to announce whether or not it will happen and whether or not the miles are "worthless". I have 100% confidence my partner and I will have 40,000 Hilton points in the account for future use as a result of this promo. http://www.flyertalk.com/forum/wink.gif

As a Gold member of the Star Alliance, I for one will be getting a letter in to Mexicana if there is any problem, as nowhere on their offer does such fine print appear. The offer is crystal clear in fact. I will publish here the contact details of whatever poor sod in MEX gets to deal with it, undoubtably sucessfully from my standpoint, and the contact path to duplicate it will be there for all others, yourself included, to follow if you wish. As suggested by me some time ago, all interested should consider printing out what the offer now says on website, and retain that. If there were strings attached they did not mention them. Their problem, not ours is the usual outcome to that one. I am patient, and am confident it will all happen OK.

I may be totally wrong here, but will post it again. This is a large airline. They are the newest member of Star Alliance. I flew them twice last month - great service and equipment. I really do not feel they will make asses of themselves internationally over a few dozen keen flyers on Randy Petersen's boards, claiming their 5,000 or 6,250 points, that their program clearly offers anyone who responds.

That is absolute chicken feed to an airline. United so far this year will give me personally about 100,000 BONUS points I never expected, that were never part of their Elite program. I took them thank you very much, but do wonder who runs their Marketing Dept! 6,250 of their miles is just pennies to Mexicana IMHO. A little BAD publicity about MEX being tightwads and "cheap" and possibly devious will hurt them a lot more than a few 100,000 points given to us.

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~ Glen ~



[This message has been edited by ozstamps (edited 10-25-2000).]

Originally posted by ozstamps:
Family Flyer. When a few board members do get their points from calling card use, and top up account in whatever way to over 5,000 for the Hilton Points transfer 6,250 =20,000 Hilton points, I think that is the time to announce whether or not it will happen and whether or not the miles are "worthless". http://www.flyertalk.com/forum/wink.gif

As a Gold member of the Star Alliance, I for one will be getting a letter in to Mexicana if there is any problem, as nowhere on their offer does such fine print appear. The offer is crystal clear in fact.


ozstamps:

Like everyone else on this board, I wish you were correct. I commend you for locating the deal. However, your quote above illustrates that you're confusing an offer with an assumption.

[/B]Offer: Get 4,625 miles when you sign up on the web.[/B] This offer is crystal clear as you say and MEX has delivered. I have 4,625 miles in my account as I assume do many other FTers.

Unfortunately, this is the end of the offer. It's true the web site lacks details about the program, but MEX isn't a U.S. airline with all its rules on the web. Nowhere does MEX say you can take "unearned" miles and turn nothing into something.

I'm sure all the rules are in the membership guide, but few of us have seen that since we have to wait weeks for the info.

The tone of many posts on this board suggests you can always get something for nothing. Maybe that's true for 1,000 Greenpoints here and there, a mileage run or 20,000 bonus miles for booking the family the first time online. But 20,000, 45,000, or 100,000 HHonors points for nothing? That falls into the too-good-to-be-true category.

Again, I hope I'm wrong. As you say, the jury is out until people start posting that they got or didn't get the first 20,000 HHonors points for the non-flight miles.

Even if what you guys say is true, all is not lost. All we would have to do is take a flight on any Star Alliance carrier (which most of us will do sooner or later) and have the miles credited to Mexicana.

Then we'd meet all the criteria and we'd be able to transfer the combined miles to HHonors.

Mac

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Via con Dios!

Oh, ye of little faith!

I don't know the next bit - are you cast into the pit of eternal ****ation?

I dont know if that is possible. I will be flying Austrian next week from US to India and they refused to give me miles on Mexicana, even though both are Star Alliance members. AUA will only give miles on United or Lufthansa

Does anyone have had this experience before.
Thanks,

Originally posted by macbravery:
Even if what you guys say is true, all is not lost. All we would have to do is take a flight on any Star Alliance carrier (which most of us will do sooner or later) and have the miles credited to Mexicana.

Then we'd meet all the criteria and we'd be able to transfer the combined miles to HHonors.

Mac

Be careful before you do this. In another related post someone wrote that they were told only "earned" mileage could be transfered to HHonours and not the bonus miles you get from signing up etc. If I find that thread I'll add to this note.

EVERYBODY********

IT WORKS, IT WORKS!!!!!!!!

Here is what I did:
I joined via http://www.mexicana.com.mx/mx2/english/frecuenta/registro/home.htm

I sent an e-mail to them at:
frecuentausa@mexicana.com.mx
and asked for my account number and PIN. They replied w/in days and gave me the info. I logged on, and saw I had 4,625 miles in my account.

I sent another e-mail (to the same address) and requested a mileage transfer to Hilton. Here is what I wrote:
My account number is ********* and my PIN is: ****. My current account balance is 4,625 miles. I would like to take advantage of your program and transfer 3,125 miles into 10,000 Hilton points. My account number with Hilton is: *********. Thank you.

W/in 2 days I log back onto to the Mexicana website, and what do I see?
2000/11/07 HILTON HONORS TRANSFER KMS -3125 Leaving me with 1,500 miles left.

So........they did it!!!!!!!!!!!!!
10,000 Hilton points for nothing!!!
I just got the Global One Calling Card too, and that'll give me another 4,000 kilometers (which in Mexicana's system converts into 2,500 miles), so that'll give me a total of 4,000 miles, so I can make another transfer to Hilton.

If this can work for me, it can work for anyone! Good luck to all!
http://www.flyertalk.com/forum/smile.gif
Russ

Great news Russ, especially seeing the dopes say the minimum transfer is 5000 miles! As I have posted several times, I never had one single doubt that a new Star Alliance member was going to reneg. or weasel on a clearly posted deal, all for the sake of a few 1000 miles - which to them is absolutely peanuts. Great going.

As I have also said in the past, I am happy to wait for my balance to get to 6250 or whatever it was and then transfer the full 20,000 HHonors into both our accounts to Hilton. There will be other web offers and direct offers in future to snag the other 1000 or so Frecuenta points! I am STILL to sight the Mexicana card in the mail, and I started these threads months ago and applied then!

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~ Glen ~



[This message has been edited by ozstamps (edited 11-16-2000).]

Bottom line:
5000 KILOMETERS is the min. transfer, not 5000 miles.....however, this converts to the 3125 miles that is in the chart exactly as promised! Waiting for 6250 Kilometers for 20,000 Honor Points does not give an advantage. As far as needing an actual flight: I never found that provision and in fact it is not true. This was all confirmed by Mexicana and I will be getting my Hilton Honors Points, too. Global One said it could be THREE MONTHS before they post the points!

I still have not even received a member package from mexicana.


Jay

I can confirm that the email to frecuenta works. I have now asked them to do the transfer, and will report the results.

Thanks, Glen!!!

------------------
Gaucho100K


[This message has been edited by Gaucho100K (edited 11-19-2000).]

Frecuenta has replied my email, acknowledging my request. They have said the transfer will be completed in approx. 1 week, after which my HHonors account will be credited the 10,000 points. People, this works !!!!


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Gaucho100K

Great stuff Gaucho! I just read with a smile some of the posts on page #1 of this thread!

Patience pays sometimes, and faith in the system. http://www.flyertalk.com/forum/biggrin.gif

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~ Glen ~

Mexicana must be getting bombarded with these requests. I just e-mailed my request and received an immediate response/form letter advising that the transfer would take up to one week.

Cactuspete,
I can attest to the fact they must be getting bombarder but the great thing is practice makes perfect, within 5 minutes of me sending the email per the above prescription I got a cut and paste reply with my account number and pin inserted http://www.flyertalk.com/forum/smile.gif
I will wait a day or two before I submit my request my transfer to HHonors, Glen and others I want to thank you all for letting us know about this one and how to get the ball rolling.

DenverPlat

More of the same! Amazingly fast response time from the Frecuenta staff. I had no sooner sent my request when they responded.

10,000 HHonors points here I come!!!

Gang...I am here to say that this REALLY DOES WORK!!!

I put my transfer request through on 11/11 and today in my Hilton account are 10,000 points transfered in from Mexicana for 3,125 miles.

Go get 'em!

[This message has been edited by E (edited 11-22-2000).]

Haven't even gotten my cards yet, but glad to see it looks like it will work.

Just to confirm what we all know.... this does work. I have my 10,000 HHonors points credited to my account.


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Gaucho100K

More ways to earn points. The Mexicana Global calling card I just signed up for tonight. They did not care that I was located in Australia btw.

http://www.globalcalling.com/mexicana.htm

That is 4000 miles the moment I phone my answer machine. (and everyone please note, they call all point figures "Frecuenta Miles" - whether they are Kms or Miles is not relevant, the FIGURE is what counts for Hilton transfer) They even give me a $10 credit for first calls! So, I get to have an $11 conversation with the answer phone! They get an AUTHORISATION for $US100 on your credit card, do NOT process it, and it expires of course in 30 days. No big deal.

Then I just noticed there is a very generous deal of 1,250 points for signing up in Starwood and staying one night anywhere. I am a Starwood Gold, but the crummy amount of points an airport Hotel will bring me for one night is no comparison to 1,250 points, so I'd sign up for a new (free) Starwood account just to snag there.

www.mexicana.com.mx/mx2/english/frecuenta/boletin/21bol_novdec2000/starwood.asp (http://www.mexicana.com.mx/mx2/english/frecuenta/boletin/21bol_novdec2000/starwood.asp)

Finally they say on website there is a new deal that they send upgrade Certs for every flier that has 10,000 Mex points in account, swept on a 2 monthly basis. Who knows with these guys .. it MAY even apply to bonus points?

4,625 sign up + 4,000 Global card + 1,250 Starwood = 9,875. I have a couple MEX flights to be hopefully credited, so that is way over 10,000 for me. Only need 12,500 to get 40,000 Hilton transfer, per person.

www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp (http://www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp)

I'll post this in the other thread as well, as this info is all over the place!

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~ Glen ~

email I used was: frecuentausa@mexicana.com.mx

OZ, got my first 10,000 Hilton points (transfer was completed within 7 days), am now trying for some more Frequenta miles. The Global Calling link that you posted above does not work for me. Did you sign up on-line, or through an 800 number (the "Access Number" on the site does not work)?

Notee also that the Global Calling Card site states 8 kms/US$1, whereas the Mexicana site states 8 kms/peso, a significant discrepancy.

[This message has been edited by cactuspete (edited 11-29-2000).]

The calling card application link:
http://www.globalcalling.com/apply.html

Is this the same calling card that we talked about in earlier threads (and which I already have)?


Mac

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Via con Dios!

Thanks, VinceLee, that link is good.

I just called Starwood to enroll in the promotion that gives 1250 Frecuenta miles for the first stay at a Starwood property (promo code "VQ").

First, the phone number listed on the Mexicana web site is wrong for US customers. The correct number is 888-625-4988 (the Mexicana site lists it as an 800 number).

Secondly, the automated system for taking the promo codes could not record the name of the airline (Mexicana), so I had to call Starwood (at the same number) and talk to a human. I have not stayed at a Starwood property this year and only signed up for the "Preferred Guest" card a few days ago. The first thing the operator said after I gave my Starwood number is "OK, I see we can upgrade you to Gold status." I don't know if this is really anything special with Starwood, but what the heck...I'll take it.

Creature. Thanks for this info. The Frequenta numbers for all kinds of things are wrong!

Starwood Gold is very nice if they comp it. Automatic 4pm checkout anywhere in the world, and extra miles per stay, and automatic upgrades etc. Usually needs ten (?) paid nights a year to get. Take it!

------------------
~ Glen ~

And apply for it in DECEMBER, as that way it will be good all 2001.

------------------
~ Glen ~

Can I join this scheme if I do not reside in Mexico/USA?

You certainly can!

------------------
Viele Grüße

Oliver

And please add your positive comments to: http://www.saveskymiles.com

SkyMiler - - Enough already. Please stop posting this message to every thread in The Buzz. It is exceedingly irritating for those of us with slow connections to have to load a thread and scroll all the way through it, only to find your same irrelevant message. Thank you.

Compeltely agree cactuspete. Have been watching this thread for all the great information and help.
SkyMiler enough please. My computer is running slow today also.

My first 10,000 points have transferred ok also

Arriba Arriba Arriba!!!

I've ordered the calling card so here's hoping for another 10,000 points shortly.

cheers Peter

ffhound .. I hope your wife also joined at same time, so it is now 20,000 into your joint HH accounts? http://www.flyertalk.com/forum/wink.gif

------------------
~ Glen ~

Absolutely Glen

So far 2 x 10,000 points transfer = 20,000 points combined

+

2 quarters x 2 people x 2000 points bonus per quarter = 8,000 points bonus total. Our profiles will need updating come January 1 2001!

Total = 28,000 points so far

Our global calling cards are on the way which should add another 20,000 points once transferred (fingers crossed).

Aside from the above we have put in requests to transfer 5000 miles from Latinpass to Marriott.

cheers Peter

How long does it take the Hilton points to post? I contacted Frecuenta to request the transfer 10 days ago and while the miles have been deducted from my Frecuenta account, I still haven't seen the Hilton points.

I have heard some people talk about a "family Hilton Honors account". What is this. I have a Hilton Honors account, but my wife does not. However we both have the Mexicana bonus and I would like to transfer hers to my HHonors account. Is that possible, or do I need the "family account" everyone is talking about?

Help????

Originally posted by UpInTheAir:
I contacted Frecuenta to request the transfer 10 days ago and while the miles have been deducted from my Frecuenta account, I still haven't seen the Hilton points.

I was told that Hilton is backed up and could take up to two weeks to post the transfer. This was direct from Mexicana after I asked the same thing.

According to MY conversation with Hilton, there is no such thing as a FAMILY account, only a JOINT account meaning you and your spouse.

As far as I can tell, you CANNOT transfer a child's accumulated airline miles into your joint account.

Someone please tell me I'm wrong, so I too can do this FAMILY thing! http://www.flyertalk.com/forum/wink.gif

It sure is nice to logon and see your balance and the program info.
Yes, I am spoiled by Marriott,HH, AA, US, etc
websites (even with their problems)...but after dealing with Latinpass
(over and over and over for months)...I appreciate it everytime I come across a decent site and easy to use program.

E - - I have run into the same issue with Hilton (must be 18 years old). The bigger issue at present is Mexicana's rejection of my children's Frecuenta applications. See www.flyertalk.com/forum/Forum1/HTML/003781.html (http://www.flyertalk.com/forum/Forum1/HTML/003781.html) . Were you able to open children's accounts with Mexicana?

Originally posted by zipual:
I have heard some people talk about a "family Hilton Honors account". What is this. I have a Hilton Honors account, but my wife does not
?

There is no such thing as a "family" account. There is, however, an HHonors Mutual Fund. This account allows you and your spouse to combine miles/points. If one spouse doesn't have an account, sign up on the web and get the bonuses. Then, send your names, address, HHonors numbers and copy of marriage certificate to:
HHonors Customer Service
POB 9003
Addison, TX 75001-9003
fax: 972-788-1818

I'd follow up in a few weeks.

A Mutual Fund is most beneficial to a couple in which one spouse gets a lot of points/miles and the other doesn't because you can transfer points/miles out of the account to FF accounts of either spouse.

Originally posted by cactuspete:
E - - I have run into the same issue with Hilton (must be 18 years old). Were you able to open children's accounts with Mexicana?

Children under 12 are not supposed to earn FF miles as shown here: http://www.mexicana.com.mx/mx2/english/Frecuenta/registro/home.htm

But the real question is what rules does the airline enforce. I'm sure we've all seen this notice:
NOTAS :
Only miles earned for Mexicana flights are elegible for transfers
Minimum transfer=3125 miles

If this rule was enforced, nobody would have received the 10K Hilton points. Since people have received these miles we can only surmise that Mexicana enforces some rules and not others.

Cactuspete,

Don't yet know...I just signed her up a few weeks ago and have yet to hear anything.

BTW...my wife and I have had a "joint" or "mutual" HHonors account for over a year now. As of two days ago, each of us was able to successfully transfer 3,125 Mexicana Frequenta miles into 10,000 Hilton Honors points within our combined account. Just in time too...out trip to Hawaii on January 1st is just around the corner, and we had to get our ALON certificate ordered!!! http://www.flyertalk.com/forum/smile.gif

Per the original topic, I received my credentials yesterday. BTW, everything was in Spanish, and the "miles" are in kilometers. When I went to the web site, everything is in English and "miles".

Am I correct in thinking that when I fly "any" Star Alliance airline, I can use the Mexicana card and get miles in this account? If so, the signing bonus would be well worth it.

We will see!

DD

Originally posted by E:
Cactuspete,

Don't yet know...I just signed her up a few weeks ago and have yet to hear anything.

BTW...my wife and I have had a "joint" or "mutual" HHonors account for over a year now. As of two days ago, each of us was able to successfully transfer 3,125 Mexicana Frequenta miles into 10,000 Hilton Honors points within our combined account. Just in time too...out trip to Hawaii on January 1st is just around the corner, and we had to get our ALON certificate ordered!!! http://www.flyertalk.com/forum/smile.gif


How long did it take Mexicana to transfer the points? I sent an email yesterday to have them transferred to my HHonors account and was wondering how quickly they get it done.

i just got my frecuenta card in the mail. 3 months after i registered for it, and 3 weeks after the double mileage promotion ended. thanks alot http://www.flyertalk.com/forum/mad.gif

zipual,

Each transfer took about 10-12 days, but they told me "2 weeks" during this busy holiday season, so just be patient!

IT WORKED FOR ME

Just got the following email from Frequenta:

Thank you for your e-mail. The request to transfer 5,000 kilometers from
each Frecuenta account to 10,000 Hilton Honors points (each account) has
been requested. Please allow up to two weeks for the points to show in your Hilton account.
Thank you,


James-Anthony Trevino
Mexicana Airlines
Frecuenta Dept USA

Yahoo! And thank you Mexicana. http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif

I got the same email as zipual this morning. It seems like James-Anthony Trevino is working hard http://www.flyertalk.com/forum/smile.gif My next mission is to sign up for the Calling Card. Anyone know if Mexicana has any other promos going on?

I got my reply from the same guy at Mexicana on Nov 21, 15 days ago. The transfer was made from my Frecuenta account the next day, but I still don't have the points in my HHonors account.

On the flip side, I am still waiting for the Double Dip miles from a Hilton stay to post to my Frecuenta account from Nov. 4 (so I can send them right back to Hitlton for HHonors points!) http://www.flyertalk.com/forum/smile.gif


Mac



------------------
Via con Dios!

I just received my member card and number from Mexicana. The statement said I had 7400 points or miles or kilometers? It includes 6400 for signing up and 1000 for signing up on the internet. Are these enough points for a transfer to Hilton?

Thanks, Jay

Jay, I also received my card and statement in the mail, showing 7400 km, and have already converted 5,000 to 10,000 Hilton points.

Yes I too just got the card and the balance is 7400 km and all in Spanish - same as the above comments. I'll wait until I have the calling card miles and do one transfer for 20,000 per each of us.

This worked for me too and the 10K points have been posted to my Hilton account. I still have not received my FF card, and got my pin and submitted the transfer request via email.

Hi all

Logged into Hilton today and was pleased to see that both my wife and I have each now received the 10,000 points transferred from Mexicana. Arriba!

Thanks for the tip Glen. Now I just have to wait for that calling card...

cheers peter

[This message has been edited by ffhound (edited 12-11-2000).]

Since I was the founder of this thread, I am happy to report that 10,000 HHonors points posted to my account over the weekend from Mexicana. It takes a while, but it does happen.

Just got my Frecuenta card today in the mail - exactly 3 months to the day after applying online. The envelope was postmarked 27-Nov-00 out of Toluca, Mexico.

Will try the e-mail 10,000 point HHonors conversion tonight.

Thanks to all for the info on getting in on this deal!

ffhound
Did you and your wife make the redemption the same day? Did the Frecuenta points post to Hhonors for you both the same day? I redeemded mine & husbands' the same day, his posted after 4 weeks mine have not posted. I wrote to Frecuenta 12/11 & was told Hhonors was behind, to allow another 4 weeks.
thanks, Anne

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

Dup

[This message has been edited by Paul3456 (edited 12-29-2000).]

dup

[This message has been edited by Paul3456 (edited 12-29-2000).]

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

My Frecuenta miles posted into my Hilton account yesterday 12/28. They left my Frecuenta account on 12/5.

Duplicate. Please remove all duplicates above.

[This message has been edited by Paul3456 (edited 12-29-2000).]

My Hilton miles posted today. I have now 15.000pts just based on information from this great site. Thanx

25 duplicate posts in a row. That's gotta be a record!

Thank you for your inquiry into Frecuenta/Hilton Honors transfers.
> > Unfortunately, enrollment, bonus miles, and other points earned from
>other
> > than acutal flights are not eligible for transfer to Hilton Honors.
> >
> The transfer program between Mexicana Airlines and Hilton Honors
>was/is set up to benefit actual Mexicana
>frequent flyers. It it also noted in both Mexicana and Hilton program
>guidelines that each reserve the right to
>modify the program at any time.
I guess the party is over. I tried to transfer frequenta miles to Hilton via e-mail and received the following message


Only miles earned for Mexicana flights are eligible for transfers.
>Please
> > check our website:
> >
> > www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp (http://www.mexicana.com.mx/mx2/english/Frecuenta/beneficios/benehilton.asp)
> >
> > Thank you.

Darn, I really could have use those HHonors points

My 10,000 just posted to Hilton today (01/03/2001). My request to Frecuenta was on 12/12/2000 and they said it would take 3-4 weeks.


Jay

Both me and my wife got our HHonors points in our account. We did the transfer via email.

Mine finally posted, a couple of weeks after hubbys'. We transferred via email in early December. Glad to get them http://www.flyertalk.com/forum/biggrin.gif

Mine finally posted, a couple of weeks after hubbys'. We transferred via email in early December. Glad to get them http://www.flyertalk.com/forum/biggrin.gif

Mine finally posted, a couple of weeks after hubbys'. We transferred via email in early December. Glad to get them http://www.flyertalk.com/forum/biggrin.gif

Has anyone else received the Hilton (10K) points AND not had their Frequenta points docked from their account?

I just received my 10K this week (in less then the 4 weeks they said it would take), but they have never taken the miles out of my Frequenta account. Maybe they are backlogged with their transfers, but I figured this would have been the first thing they would do.

But then, what am I to do with 4625 Frequenta miles? I guess I can wait till their next "promotion" http://www.flyertalk.com/forum/wink.gif

[This message has been edited by msb (edited 01-06-2001).]

Originally posted by msb:
Has anyone else received the Hilton (10K) points AND not had their Frequenta points docked from their account?

I just received my 10K this week (in less then the 4 weeks they said it would take), but they have never taken the miles out of my Frequenta account. Maybe they are backlogged with their transfers, but I figured this would have been the first thing they would do.

But then, what am I to do with 4625 Frequenta miles? I guess I can wait till their next "promotion" http://www.flyertalk.com/forum/wink.gif

[This message has been edited by msb (edited 01-06-2001).]

You can always try to transfer them again and hop for another 10K Hilton Points http://www.flyertalk.com/forum/smile.gif

Excuse me! But I followed all your advice, signed up on Mexicana Frecuenta, then transferred to Hilton and got 10,000 HHonors points. I am still waiting for the calling card but at least I got the 10,000. So what's bad???????have a great day.

I received my calling card about a week ago. Is there any point in using it? Has this transfer game ended?

You snooze, you lose.
I waited too long and got the same message harmzone got. If there's anything I should have learned by now, it's that you've got to jump on these offers.

THE PARTY IS TRULY OVER, FOLKS!!!

...at least according to the Frequenta Mexicana Jan/Feb 2001 update bulletin I just received with my statement. In there is clearly states:

"In addition, we would like to inform you that the transfer of Frequenta miles to HHonors will be valid ONLY on Mexicana flights."

I don't know about you, but that says to me that Frequenta miles (Km's) earned in any other way than flying their airlines will NOT be permitted to be transferred over to Hilton HHonors. Oh well, it was fun while it lasted! At least my wife and I got 20,000 HHonors points before they pulled the plug!