GeorgeJ
Oct 21, 04, 7:01 am
I was stuck in Sacramento Tuesday night and had to scramble for a hotel room (had a room booked at the Reno Hilton but traffic reports were noting in late afternoon that the Donner Pass was getting snow & requiring chains so I couldn't get through to Reno)...Except for Embassy Suites, hilton.com showed no availability at any locations in the Sacramento area. Tried Priceline, no luck up to $65.
Called Hilton and although Hampton Inn showed availability on Orbitz, they said they were sold out. There was one room left at the Hilton Garden Inn Folsom but they wanted $139 for it. I had already checked on-line availability for Award reservations; nothing showing. Asked the clerk to check award availability and she said that last room in Folsom could be booked for 25,000 points, so I had her do it. Unfortunately, the directions that are on line and that are provided to the Hilton reservation agents are wrong - they both say that the Hilton is 1 mile from the highway while it is actually one block. Spent about 45 minutes trying to get back to the highway after getting lost; at that point, when I knew where I was again I called the hotel and got the correct directions..The fax that Hilton reservations sent to the hotel only arrived 10 minutes before I did so I guess I would have still had to wait if I had not gotten lost...
Thanks Hilton for coming through for me at the last second though!
Called Hilton and although Hampton Inn showed availability on Orbitz, they said they were sold out. There was one room left at the Hilton Garden Inn Folsom but they wanted $139 for it. I had already checked on-line availability for Award reservations; nothing showing. Asked the clerk to check award availability and she said that last room in Folsom could be booked for 25,000 points, so I had her do it. Unfortunately, the directions that are on line and that are provided to the Hilton reservation agents are wrong - they both say that the Hilton is 1 mile from the highway while it is actually one block. Spent about 45 minutes trying to get back to the highway after getting lost; at that point, when I knew where I was again I called the hotel and got the correct directions..The fax that Hilton reservations sent to the hotel only arrived 10 minutes before I did so I guess I would have still had to wait if I had not gotten lost...
Thanks Hilton for coming through for me at the last second though!