Starwood Preferred Guest - SPG- 35% off + 5th Night Free restrictions (SPG355N)




vanillabeans
Aug 2, 04, 1:56 pm
:confused:

Hello,

I was hoping someone (starwood lurker?) could give me some advice/clarification on this promotion.

I have booked a garden view room at the Sheraton Keauhou Resort for Oct. 14-19 for $190 per night.

I believe that I'll recieve 35% off (hence the $190 rate); 35% off select food and beverages (I don't think it will apply to thier luau );) and the 5th night free. When I reserved the room I confrimed with the rep that the 5th night would be free and refunded at the end of my stay. But upon reading the terms and conditions it states that the promo only applies to oceanview and suites...and then further it says that the 35% will apply to any room at my resort.

So my question is, do I still get the 5th night free? Also are there any other promos that I could combine with this?

I just don't want a nasty surprise when I arrive on for my vacation.

This is the terms and conditionds from SPG.com
Terms and Conditions:

* 35% Off offer is valid through 12/25/05, subject to availability and blackout dates.
* Advance reservations required.
* Free night is applicable to a select ocean or suite category room only.
* Rates shown are: subject to change, per room/night, single/double occupancy, standard room category, exclude taxes/resort charges and quoted in U.S. dollars.
* Additional room and suite categories/rates also available.
* Discount on dining and activities limited to Starwood Preferred Guests only and is available only in conjunction with this promotion at the participating resorts.
* Dining and activities must be charged to room to receive discount, are limited to specified restaurants/meal periods and/or activities at each hotel, and exclude shows and beverages, unless otherwise noted.
* Avis Rent A Car: Standard Hawai'i rental qualifications and terms apply. Call your local Avis office and ask for AWD#K860600. All discounts apply to regular (Rack) rates, unless otherwise noted.
* All offers not available to groups or combinable with other offers.
* Additional restrictions may apply.
* 5th Night Free at all participating properties except The Westin Maui Resort & Spa and Westin Ka'anapali Ocean Resort Villas, which offers the 6th Night Free after a paid five-night stay.
* Free Night offer is valid from 9/7/04 through 12/16/04. Book online or call 1-800-782-9488 from the U.S. or Canada or your nearest Customer Contact Center and request promotion code HIFREE5.



Applicable Dining & Activity Discounts at Participating Resorts
In addition to 35% savings on regular room and suite rates, Starwood Preferred Guests may also enjoy the following discounts in conjunction with the "35% off Hawaii" promotion.

Sheraton Princess Kaiulani

35% dining discount at Momoyama and Pikake Terrace. Plus, with our "Stay at One, Play at All" program, members may also enjoy 35% dining discount at The Ocean Terrace and The Hanohano Room (Sheraton Waikiki), Beachside Café and Banyan Veranda (Sheraton Moana Surfrider), and the beautiful Surf Room at The Royal Hawaiian. 35% activity discount applies to the dinner and cocktail show: "Creation - A Polynesian Journey" located in the Sheraton Princess Kaiulani. 10% discount applies to spa treatments at abhasa Waikiki Spa located in The Royal Hawaiian.

Sheraton Waikiki

35% dining discount at The Ocean Terrace and The Hanohano Room. Plus, with our "Stay at One, Play at All" program, members may also enjoy 35% dining discount at Momoyama and Pikake Terrace (Sheraton Princess Kaiulani), Beachside Café and Banyan Veranda (Sheraton Moana Surfrider), and the beautiful Surf Room at The Royal Hawaiian. 35% activity discount applies to the dinner and cocktail show: "Creation - A Polynesian Journey" located in the Sheraton Princess Kaiulani. 10% discount applies to spa treatments at abhasa Waikiki Spa located in The Royal Hawaiian.

Sheraton Moana Surfrider

35% dining discount at Beachside Café and Banyan Veranda. Plus, with our "Stay at One, Play at All" program, members may also enjoy 35% dining discount at Momoyama and Pikake Terrace (Sheraton Princess Kaiulani), The Ocean Terrace and The Hanohano Room (Sheraton Waikiki), and the beautiful Surf Room at The Royal Hawaiian. 35% activity discount applies to the dinner and cocktail show: "Creation - A Polynesian Journey" located in the Sheraton Princess Kaiulani. 10% discount applies to spa treatments at abhasa Waikiki Spa located in The Royal Hawaiian.

The Royal Hawaiian

35% dining discount at the beautiful Surf Room. Plus, with our "Stay at One, Play at All" program, members may also enjoy 35% dining discount at Momoyama and Pikake Terrace (Sheraton Princess Kaiulani), The Ocean Terrace and The Hanohano Room (Sheraton Waikiki), and Beachside Café and Banyan Veranda (Sheraton Moana Surfrider). 35% activity discount applies to the dinner and cocktail show: "Creation - A Polynesian Journey" located in the Sheraton Princess Kaiulani. 10% discount applies to spa treatments at abhasa Waikiki Spa located in The Royal Hawaiian.

W Honolulu Diamond Head

35% discount on dinner at Diamond Head Grill or dinner served in-room. Activity discount does not apply.

Sheraton Kauai Resort

35% discount on daily resort charge of $23. Resort charge includes daily Breakfast Buffet for two, nightly Sunset Mai Tai Punch Hour with Torch Lighting Ceremony & Hawaiian Entertainment with Hula Dancers., Cultural Arts, Crafts, Lei Making & Hula Lessons, 10% discount on dinner at Shells Steak & Seafood, Naniwa Japanese Restaurant & Sushi Bar and Amoré Ristoranté Italiano (not combinable with any other promotional offers or discounts), discount on selected beach activity rentals, guest news library with high speed internet & email access, self parking and more.

Princeville Resort

35% activity discount applies to green fees, tennis court rentals, and spa treatments. Dining discount does not apply.

The Lodge at Koele and The Manele Bay Hotel

35% activity discount applies to sporting clays. Dining discount does not apply.

Sheraton Maui

35% dining discount on lunch and dinner served in Keka'a Terrace. Activity discount does not apply.

The Westin Maui Resort & Spa

35% dining discount on lunch and dinner at ???OnO Surf Bar & Grill and Tropica restaurants. Activity discount does not apply.

Kapalua Bay Hotel

35% activity discount applies to tennis court rentals. Dining discount does not apply.

The Westin Ka'anapali Ocean Resort Villas

35% dining discount on lunch and dinner served at The Pool Bar and Grill. Activity discount does not apply.

Sheraton Molokai Lodge & Beach Village

35% discount on lunch served at Paniolo Lounge and Kaupoa Beach Village Pavilion. 35% activity discount applies to massage treatments and horseback riding.

Sheraton Keauhou Bay Resort & Spa (opening 10/1/04)

35% discount on regular room & suite rates. Applicable dining and activity discounts TBD.

TERMS & CONDITIONS

Discount on dining and activities is limited to members only and is available only in conjunction with the "35% off Hawaii" promotion at participating resorts. Dining and activities must be charged to room to receive discount. Discount does not apply to special events, shows or beverages unless otherwise noted. Rates, inclusions, discounts, and discount-eligible activities and restaurants/meal periods vary by hotel and are subject to change. Other restrictions may apply.



© 2004 Starwood Hotels and Resorts Worldwide, Inc.


:( :(


Starwood Lurker
Aug 2, 04, 2:45 pm
vanillabeans, I need your confirmation number in order to research this. Either PM it to me or send me an email to the email address below.

Thanks,

William

Starwood Lurker
Aug 3, 04, 1:25 pm
According to our resident HI expert, the Sheraton Keauhou Bay Resort & Spa has allowed some exceptions to the Terms and Conditions of the SPG355N rate in order to drive some business in their direction, so you should be good to go.

Sincerely,


William R. Sanders
Customer Service Coordinator
Starwood Preferred Services

guest.forum@starwoodhotels.com




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