US Airways Dividend Miles (Pre-FlightFund Merger) - Contact address or phone number for US customer relations

Who is the best person to contact at US over my problems with my flight the other day?

I could send an email or fax but I want my concerns addressed and not the usual we are sorry for any problems we caused answer.

Thanks for any help.

Who is the best person to contact at US over my problems with my flight the other day?

I could send an email or fax but I want my concerns addressed and not the usual we are sorry for any problems we caused answer.

Thanks for any help.

You might try Consumer Affairs at 866-523-5333 (8am-7pm ET). In addition to making the obligatory sympathizing noises, they've been pretty responsive (& have granted compensation on the few occasions I felt I'd been let down).