Hyatt Gold Passport - Quick Question re: guests @ Regency Club
jpaschel
Jun 14, 04, 3:19 pm
I'm travelling (Diamond) with a client who is of a lower status...I am assuming It is considered acceptable for me to bring a guest to the Regency Club for breakfast or cocktail hour meetings, when necessary.
In other words, is there an official policy on bringing a single guest to said club?
Thanks
Jarrett
VPescado
Jun 14, 04, 4:22 pm
I believe different properties have different rules. I've seen signs begging people not to bring unqualified folks into the lounge, and I know that the GHSF will allow you to do it provided you pay a fee (USD per person I believe).
Try calling the property and explaining your situation.
thezipper
Jun 14, 04, 4:37 pm
Personally I always book as 2 person in my room... If it's just one person (client) and you, they shouldnt give you any grief.
tinkybelle
Jun 14, 04, 9:26 pm
I also always book 2 persons.
If I want more guests I just ask the price .
some charge some dont
kevino
Jun 15, 04, 9:41 am
If it doesn't cost you more, I agree with the others that you can book your room for two people. Otherwise, you can call ahead and ask, or ask at the front desk, before going to the lounge.
subdawg
Jun 15, 04, 10:36 am
I've actually never had anyone stop me in the lounge. The hotels in Asia are a bit more strict as to make sure you are allowed to go in the lounge...however, no one has ever prohibited me from going into the lounge with extra people.
2 people should rarely be an issue. More than two is a crapshoot: in many US properties, they couldn't care less, but in Asia, they're by the book. I had a nasty incident at GH Taipei with this, where I paid extra for a suite, a third person in my room and a rollaway bed, and then they insisted on nickel-and-diming us for GC access for the third person as well. Which would have been tolearable except that they never did give us the rollaway bed that was booked and and my friend ended up sleeping on the couch. The least they could have done was let him in the club for free, but NFW, they absolutely refused...
kevino
Jun 18, 04, 11:08 pm
Sorry to hear about your bad experience. I don't think they should have charged you for the third person since you already paid for an extra person in the room. For example, I bet they wouldn't have charged you if that third person was your child.
Another example is what would happen if there was no lounge? I suspect you would have gotten 3 breakfast coupons since there are three people in your room.
So when you told them your room number when you entered the lounge, did they enter it into the computer? If not, what would prevent the third person from eating alone at a dufferent time and giving the same room number?