TEX277
May 11, 04, 2:11 am
Travelling with my Uncle from LGW-PHL-LAS later this week and have come by a couple of DS0084s. I am aware that I can not upgrade as I am on an award but he was a terrific help to me throughout my childhood and I would like to repay him a little for that and get him into Envoy.
A dummy booking on USair.com show only 4 seats available in Envoy to PHL but CLT has around 16. I called US and enquired about rerouting my reservation through CLT, as I am on an award they said there'd be no change fee.
I then enquired about my uncle changing (paid 'L' fare). Agent said that US could not help with that as it was booked through agent they must reroute it for him.
I rang the agent who told me that after ticketing I'd have to pay £200 change fee.
Two questions:
1) Is the £200 fee believeable? i.e. must they actually have to cancel the ticket. Is this necessary for only rerouting.
2) If that is correct, then would US allow us to standby for travel on the earlier CLT flight for no/little charge??
Any advice would be greatly appreciated. If its any help I am US Gold and also a Club member.
Thanks in advance.
A dummy booking on USair.com show only 4 seats available in Envoy to PHL but CLT has around 16. I called US and enquired about rerouting my reservation through CLT, as I am on an award they said there'd be no change fee.
I then enquired about my uncle changing (paid 'L' fare). Agent said that US could not help with that as it was booked through agent they must reroute it for him.
I rang the agent who told me that after ticketing I'd have to pay £200 change fee.
Two questions:
1) Is the £200 fee believeable? i.e. must they actually have to cancel the ticket. Is this necessary for only rerouting.
2) If that is correct, then would US allow us to standby for travel on the earlier CLT flight for no/little charge??
Any advice would be greatly appreciated. If its any help I am US Gold and also a Club member.
Thanks in advance.