Cathay Pacific Asia Miles - Why can't Travel Agents in Canada can't seem to E-ticket CX flights?

When CX says that their flights can be issued as E-tickets, dosen't this mean it can be done systemwide?

It seems like that in Canada, the only way to get an E-ticket would be to purchase by calling CX. Not even CX's Canadian website (itn.net based) can't even issue E-tickets and insists on sending paper tickets.

Also, the travel agents in Canada seem to always issue paper tickets for CX flights (even if they are published fares and the segments show up as /E in Sabre for example). While, it seems more common for CX tickets purchased from HKG (even at travel agencies) to be E-ticketed.

Isn't this also true of U.S. travel agents concerning CX tickets?

I was a bit surprised U.S. travel agents cannot issue e-tickets when agents in Japan or Thailand can (and sometimes cannot issue paper tickets).

Just wondering...

Could it be possible that for certain CRS systems in certain subscriber locations (i.e. US, Canada etc.) that the default setting is to issue paper tickets instead of E-tickets on certain airlines (CX in this case?), while in other subscriber locations (Japan, Thailand etc.), the default setting would be E-tickets?

And that the travel agent in locations where the CRS default is to issue paper tickets for CX would have to "override" the ticketing entry with a "modifier" (to specify they want an E-ticket) in order to issue a E-ticket?

It is also presumed that the online booking sites in the U.S. and Canada such as travelocity, expedia etc. are programmed to issue standard ticketing commands (without the "modifiers" to specify whether an E-ticket or paper ticket is needed) in the background to the CRS they are connected to, and the type of ticket issued would depend on the default settings for that carrier (for example, for BA the default setting would be E-ticket, so a modifier would be needed if you want a paper ticket for an itinerary that can be e-ticketed, while for CX the default would be paper ticket).

So is it the case that CX for some reason is reluctant to let Canadian and US travel agents issue E-tickets? Or is there some kind of programming glitch in the CRS that makes "paper ticket" the default for CX for Canadian and U.S. subscribers and the travel agents forget to use the "modifer"?

CX nas not reached an agreement with agents other than those in Asia on the ABACUS system to issue e-tickets yet.

It doesn't mean that once an airline permits e-ticketing that it's all across the board all over the world.

Just wondering...

Could it be possible that for certain CRS systems in certain subscriber locations (i.e. US, Canada etc.) that the default setting is to issue paper tickets instead of E-tickets on certain airlines (CX in this case?), while in other subscriber locations (Japan, Thailand etc.), the default setting would be E-tickets?

And that the travel agent in locations where the CRS default is to issue paper tickets for CX would have to "override" the ticketing entry with a "modifier" (to specify they want an E-ticket) in order to issue a E-ticket?

It is also presumed that the online booking sites in the U.S. and Canada such as travelocity, expedia etc. are programmed to issue standard ticketing commands (without the "modifiers" to specify whether an E-ticket or paper ticket is needed) in the background to the CRS they are connected to, and the type of ticket issued would depend on the default settings for that carrier (for example, for BA the default setting would be E-ticket, so a modifier would be needed if you want a paper ticket for an itinerary that can be e-ticketed, while for CX the default would be paper ticket).

So is it the case that CX for some reason is reluctant to let Canadian and US travel agents issue E-tickets? Or is there some kind of programming glitch in the CRS that makes "paper ticket" the default for CX for Canadian and U.S. subscribers and the travel agents forget to use the "modifer"?

Your ramblings may make you seem to know what you're talking about but you really have no idea what the default settings on CRS's in US/Canada, do you?

There really isn't a default setting. It's up to each agency to set one up. The auto setting would be for e-tickets. But if the airline has no agreement for issuing an e-ticket, the ticket will not print. So the agent would have to do an override. Even though when booking a ticket, the CRS will note that that carrier can be e-ticketed. However, one must check the DRS pages to make sure that that information pertains to you.. ie US/Canada agents.

Sometimes one airine permits e-ticketing on Canadian agencies and not US. Sometimes it's the other way round. Sometimes neither.

At current CX can't even issue an e-ticket via its CX leverage website. They used to be able to, however, based on booking a ticket last week they currently do not have the ability to e-ticket and hope to regain it sooner than later (but they have no idea when, just that it's being addressed).

Right now when you book direct with CX they FEDEX you the ticket at their expense.....

At current CX can't even issue an e-ticket via its CX leverage website. They used to be able to, however, based on booking a ticket last week they currently do not have the ability to e-ticket and hope to regain it sooner than later (but they have no idea when, just that it's being addressed).

Right now when you book direct with CX they FEDEX you the ticket at their expense.....

CX in the USA actually uses itn based in St Louis to issue their tickets. Don't know why they are not 'linked' with CX's CRS as the main cathaypacific.com is.

I am in YYZ and my US agent Maritz, does it for me - no problem.