alanw
Aug 28, 03, 5:32 am
I posted yesterday that I was having trouble getting PriceLine to accept my credit card since my address was outside the US. They kept saying it was declined due to bank transaction failure. So I tried Hotwire.
After accepting a price, I put in all my personal/CC information and is said...Declined due to our online security policy. Great. I sent them a mail asking WHY their online security policy wouldn't allow me to use my Visa from one of the largest banks in Spain and got back a clueless form letter that just repeated my question back to me in the form of an answer.
So today I'm in a shop buying a new pair of shoes, used the same card, and it's declined. Shouldn't be...there was like 400EUR available. So I went to my online statement and what do you know...
TVISA HOTWIRE - SALES 27/08/03 27/08/03 €273,91-
Those ****ers charged my card, told me they were unable, and didn't give me a hotel.
I tried calling their number but just get a recording saying that 866 numbers aren't reachable outside the US. I've sent them an email wanting to know what the hell is going on. I suspect it's a glitch in their software and not intentional fraud but still it pissed me off.
------------------
-alan in sitges, home of Si-Do (http://www.flyertalk.com/forum/Forum95/HTML/003150.html)
After accepting a price, I put in all my personal/CC information and is said...Declined due to our online security policy. Great. I sent them a mail asking WHY their online security policy wouldn't allow me to use my Visa from one of the largest banks in Spain and got back a clueless form letter that just repeated my question back to me in the form of an answer.
So today I'm in a shop buying a new pair of shoes, used the same card, and it's declined. Shouldn't be...there was like 400EUR available. So I went to my online statement and what do you know...
TVISA HOTWIRE - SALES 27/08/03 27/08/03 €273,91-
Those ****ers charged my card, told me they were unable, and didn't give me a hotel.
I tried calling their number but just get a recording saying that 866 numbers aren't reachable outside the US. I've sent them an email wanting to know what the hell is going on. I suspect it's a glitch in their software and not intentional fraud but still it pissed me off.
------------------
-alan in sitges, home of Si-Do (http://www.flyertalk.com/forum/Forum95/HTML/003150.html)