Sankaps
Jul 29, 02, 4:10 pm
A head's up for those who are considering using Priceline for a car rental. I got a good rate last weekend on a mid-size at Fort Lauderdale on Avis using Priceline. However, due to a last minute glitch in my travel plans, I had to return the car to Miami airport instead of Fort Lauderdale. Now for "normal" car rentals, MIA and FLL are considered interchageable, with no drop off fees or charges if you rent from one and choose to return to the other location. However, Avis charged me $140 *per day* for returning to Miami instead of FLL. I can understand and accept if they charge me the differential between their regular rate and the Priceline rate or something like that, but a fee of $140 per day for this smacks of extortion.
I am trying to take this up with AVIS Customer Service, but I get a message on the phone saying they are too busy, to call later. I also sent an email this morning to AVIS customer support, but have not heard anything yet.
So -- everybody -- please learn from my sad story and avoid making the same mistake I did!
I am trying to take this up with AVIS Customer Service, but I get a message on the phone saying they are too busy, to call later. I also sent an email this morning to AVIS customer support, but have not heard anything yet.
So -- everybody -- please learn from my sad story and avoid making the same mistake I did!