0524
Apr 1, 02, 7:31 am
Travelocity is the latest recipient of a traffic ticket from the Transportation Department for failing to meet federal guidelines on the handling of air fare taxes and surcharges in Internet displays.
The DOT alleged that Travelocity's "Best Fare Finder" failed to include fuel surcharges when the user did a search without specifying a travel date. A footnote on the Web page indicated a fuel surcharge might apply to some flights, but the details didn't emerge until the user went to the booking page. The DOT said that was not good enough.
http://www.twcrossroads.com/news/newswrapper.asp?ArticleID=31955
The DOT alleged that Travelocity's "Best Fare Finder" failed to include fuel surcharges when the user did a search without specifying a travel date. A footnote on the Web page indicated a fuel surcharge might apply to some flights, but the details didn't emerge until the user went to the booking page. The DOT said that was not good enough.
http://www.twcrossroads.com/news/newswrapper.asp?ArticleID=31955