Ansett Australian Global Rewards - Tesna will NOT honour any GR points

According to the Herald-Sun, which was quoted here on late night radio, but there is nothing online yet. The phrase used was: "wipe the slate clean"

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RichardMEL, UA 1K
A Star Alliance Member.

Well what DID you expect.!!!

Sadly,

I think they've just dug themselves another hole.

I hope the rumour about QF honouring points is not true.

I don't really care about my points, but for the sake of the airline and its staff, it needs bums on seats and alienating most of its previous customer base isn't going to help it.

Cheers,

Justin

You dont have to be a business wiz to understand that if they dont have some point honouring scheme, even the slightest one, AN will never regain the corporate travellers.



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QantasAllTheWay
OneWorld, All Around the World

Well have a look here.

http://www.heraldsun.news.com.au/common/story_page/0,5478,3686155%255E662,00.html

Looks like they haven't been very creative. Same old scheme back again, a journey back in time with "Ansett Frequent Flyer".

1.25 for C, 1 for Y, 0.7 for Discount Y.
Wonder what status will be - will we have a weird BMI system?

Obviously a lot of creative work here.

Cheers,

Justin

Well, this is so dumb!

AN had a chance to revamp QF style, yet they've gone the wrong way with this.

Also, as Justin said I don't care about my points, but want AN to survive - sadly this will ensure it dies a 2nd death.

I'm very disappointed in this. You'd think they'd *try* and match QF, or come close, or even have a mileage based system, or minimum points or something... And yes, I know they want to fund the program, but giving us back the joining fee? gee, thanks for nothing.

Looks like I'll be plugging my UA number in for any future flights (when that is allowed).


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RichardMEL, UA 1K
A Star Alliance Member.

I cannot agree more with the previos posts.

Sure, the points are nice, but the fact remains is, that I would much prefer to see a viable Ansett for many years to come rather than being forced to fly on the dark side.

A very, VERY dark side.

I hope someone high up in Ansett is actually reading this. Jeez, you would've thought they would have been thinking the same thing as us. I, too, agree 100% with all that has been said thusfar. I hope my flight tomorrow isn't one of my last on Ansett.
(Ansett Management- Do something positive please! http://www.flyertalk.com/forum/wink.gif)

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Skystar:
I hope the rumour about QF honouring points is not true.
</font>

I hadn't seen anything about that ... what was it about?

It would be competly unworkable to honor the old points. You would probably have a lot of people suddenly cashing them in for F class flights with SQ. It may well be better for you to join UA, LH or SQ. At least they dont charge for membership and as a star gold you get to use the lounge.

cest nes pas ??

Jon

I'm not really concerned about old points being honoured, though you'd think for people with balances over some X amount, Tesna might sweeten the deal by saying "okay, we'll turn that credit into free flights on the tesna network to the value of the points" or something. You have to feel some sympathy for those that lost many hundreds of thousands of points in the scheme and feel cheated (I am not one of these).

I think the bigger issue is the newser scheme and AN's chances of getting loyalty back and keeping it which is what they need to remain even half decently viable. Right now, it looks like a big fat clunker.
(although the latest newspaper reports seem to indicate that elite status would be carried over, which is something).

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RichardMEL, UA 1K
A Star Alliance Member.

Wiping status would be the ultimate death wish IMHO. Most of the people AN is trying to win back would have made status on QF in the time that AN has been down. To then turn around and say "sorry not only have you lost your vast number of points but your AN * Gold status is worthless and you can either sit with everyone else in the gate area or pay a golden wing membership till you make the required status" would seal Ansett's fate once again - and sadly all this would be before they start all over again.

All you folks seem unable to understand that Tesna/AN will have to skirmish it out with DJ for at least 3 years in order to survive. so all the issues of status, etc are irrelevant because what they need are bums on seats, not necessarily corporate ones.

While in my opinion they should have had a 2-tiers approach (ie, similar to what QF will have soon with QF as premium and Australian as discount), it seems like they cant afford it.

I too want to see a viable AN if im to have any prospect of being able to fly on QF!



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QantasAllTheWay
OneWorld, All Around the World

Er yes, QATW but one way for them to generate bums on seats, and specially higher yield bums is a decent loyalty scheme. As it is QF has basically grabbed all the corporates and who knows if Fox has managed to snare any back despite the supposed "large pool of grass roots support from major businesses" - AN does not make money off the $77 one way cheapies! Neither does QF, but DJ does because of its dirt cheap costs, no louges, loyalty schemes (yadda) a.k.a. Southwest.

So while it sounds like we're whinging over silly things like status, this is the thing that the high yield business pax will notice. Why should they go back to AN if the program offers no real good alternative to QF? As it is I bet they're feeling dodgy about it with all the stop-starts, and lack of anything really concrete about anything out of Tesna.

AN-III is going to loose a lot of money before (if) it makes any - I don't think anyone is under any ilusions there.

As yield and high rev pax is what gets revenue and profits in, I think discussions of the Tesna FF program and possible drawbacks (given we have not seen the official program yet) are valid - I don't think anyone here is seriously talking about themselves, but in general - because as you say AN needs bums on seats, and while $77 cheapies fill up seats, they also spill red ink.

Also you have to remember that a lot of people are selfish. A lot of people won't care about how Tesna couldn't possibly afford to give those 70 billion points back, and so on - they'll say "I had 50,000 points before - I want them now" and if Tesna says nope, not even a brass razoo, then you can bet those people will stay away simply because once bitten twice shy. I don't know what the answer is, but I think it involves a lot of pain.


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RichardMEL, UA 1K
A Star Alliance Member.

SYD Golden Wing Club staff are saying Monday is the launch date for AN Frequent Flyer.

Let's hope those writers at the Herald Sun were illiterate.

Cheers,

Justin

Abandoning the Global Rewards scheme for existing loyal flyers is most certainly a death wish for AN. The existing Global Rewards clients aren’t simply corporate clientele but also mums and dads who have clocked up thousands of points by using the plastic. By abandoning these people, Ansett will be left with no one. Most have flocked to Qantas or Singapore Airlines, both far more stable airlines economically and airlines that offer free membership. It looks like TESNA cannot be customer focussed if they believe that abandoning these members is going to be the best for the battling airline. It is a death wish. They would be better spending more on Global Rewards than marketing their new selves because until I get at least 25% of the points I deserve, I will not touch the airline no matter how good they may be. If I want to clock up FFP I will use Qantas and if I want to fly cheaply I will fly Virgin Blue. NOT Ansett.

Useless Statistic: 70% of Herald-Sun readers would not sign up with Tesna's FF program (as leaked).



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RichardMEL, UA 1K
A Star Alliance Member.

Only 70% - i thought it would be higher. If AN rejoins *A you'd be foolish to do an AN FF again - most people would rather credit their AN flights to another *A FF prog. I know i would anyway.

AN has rejoined the Star Alliance. No if's about it.

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RichardMEL, UA 1K
A Star Alliance Member.

Now the latest rumour is that AN Frequent Flyer's details will be launched over the weekend.

Don't you just love these rolling delays http://www.flyertalk.com/forum/smile.gif

Cheers,

Justin

Which either means they've received such negative feedback to the leak that they're rethinking things, or they're so behind in organising anything useful that there's no point in launching anything.

Unfortunately I reckon it's the later option.

Come on Tesna, don't jerk us around!

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RichardMEL, UA 1K
A Star Alliance Member.

Exactly my sentiments http://www.flyertalk.com/forum/smile.gif
I've advised them to have a look at our forum.

Cheers,

Justin

I couldn't agree more with all of you. True Ansett needs bums on seats but you can't possibly tell me that planes are flying at 100% capacity. I don't know how AN FF will work with partners etc, but I think there would be room for Ansett to say We will honour your points, even if only on AN proper domestic services. It's better than no points. And how much of a difference would it make to AN? Put FF bums on empty seats!

goodo