Ansett Australian Global Rewards - Great AN customer service!




View Full Version : Great AN customer service!


RichardMEL
Dec 15, 01, 9:57 pm
While I was on an overnight trip to SYD, AN called me not once but twice to alert me to a schedule change to a booked flight for Jan 2nd out of Brisbane. They also called my Brisbane friend (whoose number I had put in the booking as a contact). That's service! When I called up Ansett the lady was really nice and cheery and we had a good chat (the schedule change affects my other plans in interesting ways, but that has nothing to do with AN). Kudos, AN

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RichardMEL, UA 1K
A Star Alliance Member.


Skystar
Dec 16, 01, 11:23 pm
Their online live help is also quite good as well.

Looks like the good old AN customer service is still live & kicking http://www.flyertalk.com/forum/smile.gif

Cheers,

Justin



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