AZ Travels the World
Oct 3, 02, 2:24 pm
I was surprised and pleased to learn this week that two rows of first class are being added to many of America West Express CRJ planes, effective within the next week or so.
I booked a first class trip to Milan via London on British Airways using Flight Fund miles and due to the connections at London/Heathrow (where BA will soon begin flying from Phoenix, rather than Gatwick), the non-stop flight PHX to LHR would not work, so I'm flying to San Diego to catch the BA non-stop from there to LHR. To connect from Phoenix, I'm a CRJ plane, booked in first class. I thought it was a mistake, so I called the Flight Fund Platinum line and a very knowledgable agent told me that first class seats are being added on a number of routes, including SAN, LAX and others. The configuration will be two rows, one seat on one side of the aisle and two seats on the other.
Also, for what it's worth, I don't know about others, but I have consitently had wonderful experiences with the Flight Fund international department. Over the past 3-4 years I've now booked 11 or 12 first class BA tickets, including one trip with five of my family members on the same itinerary -- ALL in first class, and each time I either got exactly what I requested, or something very close to it. The service is always cheerful, prompt (call backs within 24 hours of request with an itinerary), helpful and flexible. In my experience, this is the best department at the airline. I understand that, by far, most of the requests to this department are for Hawaii travel, and that's been the hardest tickets to come by given the lack of flexibility with AWA's historical partners to Hawaii, (hopefully this will change with the new Hawaiian Air alliance) but in terms of the options on British Airways via Flight Fund, it's consistently the best experiences I've had with any airline or hotel program (and I've had MORE than my share with many of them). Now I just wish they'd get a partner like Singapore or Cathay for Asia travel!
I booked a first class trip to Milan via London on British Airways using Flight Fund miles and due to the connections at London/Heathrow (where BA will soon begin flying from Phoenix, rather than Gatwick), the non-stop flight PHX to LHR would not work, so I'm flying to San Diego to catch the BA non-stop from there to LHR. To connect from Phoenix, I'm a CRJ plane, booked in first class. I thought it was a mistake, so I called the Flight Fund Platinum line and a very knowledgable agent told me that first class seats are being added on a number of routes, including SAN, LAX and others. The configuration will be two rows, one seat on one side of the aisle and two seats on the other.
Also, for what it's worth, I don't know about others, but I have consitently had wonderful experiences with the Flight Fund international department. Over the past 3-4 years I've now booked 11 or 12 first class BA tickets, including one trip with five of my family members on the same itinerary -- ALL in first class, and each time I either got exactly what I requested, or something very close to it. The service is always cheerful, prompt (call backs within 24 hours of request with an itinerary), helpful and flexible. In my experience, this is the best department at the airline. I understand that, by far, most of the requests to this department are for Hawaii travel, and that's been the hardest tickets to come by given the lack of flexibility with AWA's historical partners to Hawaii, (hopefully this will change with the new Hawaiian Air alliance) but in terms of the options on British Airways via Flight Fund, it's consistently the best experiences I've had with any airline or hotel program (and I've had MORE than my share with many of them). Now I just wish they'd get a partner like Singapore or Cathay for Asia travel!