MilesBuzz! - upgrades less red tape than free tkts?

I'm wondering whether anyone has had experience suggesting that it's easier to get an upgrade than book a free seat. I'm working on a story about it, and would appreciate stories from you expert travelers. Can those with stories email me at mace-triedman@worldnet.att.net and send me a number where I could reach you for an interview?
--Julie Triedman

Julie, Welcome aboard. The answer to your question is.........yes, sometimes and sometimess not. If you set the post viewer to more than 20 days(a lot more) you can find all kinds of topics relating to your question.

Hi Julie,
I've recently had just the opposite experience. I was arranging the travel for a speaker to come from Houston to Honolulu. He was trying to upgrade on CO, but didn't have any luck. However, he could book two first class award seats and bring his wife with no problem. I guess CO missed out on some revenue.