Newsstand - 'Pre-Internet Age' Rules on Sale Of UA Tickets to Change




Teeejay
Jan 2, 04, 12:49 am
In Friday's Wall Street Journal:

The Bush administration said it would phase out regulations that have long governed the way most airline tickets are bought and sold, declaring that the rules no longer reflect a marketplace in which consumers increasingly buy their tickets from carriers directly or through online travel sites.

The administration's decision means there will be fewer rules governing competition in the business of selling airline tickets. But for consumers, the impact likely won't be clear for months as the marketplace shakes out.

The decision amounts to a victory for owners of so-called computer reservation systems, such as Sabre Holdings Corp., Southlake, Texas, in competing with the online travel site owned by Orbitz Inc., which was founded by UA and several of the nation's largest carriers and recently went public. System owners, which essentially act as middlemen between airlines and travel agents and take a cut of nearly every airline ticket sold, have argued that the rules are burdensome and anachronistic because they were set during the 1980s, when most computer-reservation systems were owned or partly owned by airlines.

At the time, airlines often programmed the systems to favor their own fares, such as displaying them more prominently when travel agents used them to book flights. The rules prohibited the system owners from favoring one airline over another.

The changes are unfolding amid a broader fight between airlines and travel agents over how much the government should regulate ticket distribution, with both sides claiming to represent consumers' interests. Travel agents and some online travel services, such as Sabre's Travelocity, have argued that Orbitz represents an effort by the carriers to put them out of business and eventually raise fares.

Orbitz and its backers say it benefits consumers by introducing more competition in the business of selling airline tickets. It also allows airlines to cut their costs by allowing them to reach consumers directly.

Late Wednesday, the Transportation Department said the rules "are no longer necessary" given the "dramatic changes that have taken, and continue to take, place" in how airline tickets are bought and sold. The department described the rules as "pre-Internet age" and said that no U.S. carrier currently owns or operates a computer-reservation system. It also said fare shoppers can now choose among independent travel Web sites, air carriers and reservation system-powered Web sites, such as Sabre's Travelocity.

The decision continues a Bush administration deregulatory push in the area of airline-ticket marketing practices. The Justice Department earlier concluded a long-running antitrust investigation of Orbitz, saying it had found no evidence of wrongdoing.

Currently, there are four computer reservation systems operating in the United States. Almost all travel agents have relied on these systems. Because few agents have used more than one system, carriers have had to do business with several system owners to ensure that all travel agents have access to their flight information.

DOT officials said they would lift most of the regulations governing computer-reservation systems on Jan. 31.

A spokeswoman for Chicago-based Orbitz, which has voiced support for maintaining some of the current rules, couldn't be reached to comment. Sabre's senior vice president for government affairs, Bruce Charendoff, called the administration' s move "a victory for consumers and the travel industry," but said that the company was still reviewing details of the announcement.

For full story (subscription required):

http://online.wsj.com/article/0,,SB107300178730125700,00.html?mod=home%5Fwhats%5 Fnews%5Fus


cblaisd
Jan 2, 04, 2:54 am
Since this is of much wider interest than UA, and since it's a news story, I'm moving to "In the News." Please continue to follow it there.

Chuck
aka cblaisd
Moderator, United


[This message has been edited by cblaisd (edited Jan 02, 2004).]

richard
Jan 2, 04, 11:07 am
What does this mean to travelers? I am too dense and uninformed to understand. Could someone with knowledge tell me how this changes things for the air travel customer?


gleff
Jan 2, 04, 4:06 pm
This means marginally lower distribution costs for airlines, probably little effect on ticket pricing.

Tango
Jan 2, 04, 8:39 pm
Two of the biggest changes you will see are:
1)Airlines will no longer have to list all fares in all CRS systems. The end result will make it more difficult to determine if you are getting the best fare--it will all depend on what CRS system is used to pull up fare data.
2)The CRS systems will no longer have to display flights without bias. The rules in place today require (with everything else being equal) the CRS system to display flights in a random order--as of Jan 31st, this goes out the window. The end result will be anyone's guess but an airline could strike a deal with a CRS company to have all of their flights listed first(for a fee) and since many people tend to book on what is shown first, that airline will get the business.

The net result will become a more hazed cloudy approach as if you are getting the best fares/schedules/airlines at the time you buy your ticket.

NoStressHere
Jan 2, 04, 9:55 pm
Oh, I see now.


Huh!?

dmunz
Jan 2, 04, 11:02 pm
I wounder if this could help us business travelers convince our support teams to let us book directly through an airline's website? This could be a really big plus for OnePass members under the new EQ rules. (i.e., instead of using corporate travel, I'll now be able to book directly to get (see) the best rates...)

FWIW

DLM



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