Newsstand - BA staff travel First, have to go easy on the perks




Roger
Mar 17, 01, 5:04 pm
From the Daily Telegraph, London March 17,2001 (source material from BA News)

They're all in a lather at BA

FLICKING through the letters page of BA News, I read the tale of an employee who was upgraded to First Class and soon discovered he could look but not touch.

He was reprimanded on the flight for "using the duvet which apparently costs £5 to dry clean and for utilising a sleeper suit, which I had left on an adjoining empty seat. This would have to be thrown away as it had touched my skin - lucky I said no to a washbag".

A spokesman defends the airline. "We have hundreds of staff on board every day. They can take advantage of all the services, but we ask them to decline the washbags on cost grounds. They are the most expensive item." More expensive than the food? "That's not what I said," she snaps.


RichG
Mar 18, 01, 12:54 pm
Why can't any of the airlines find spokespeople able to figure out how to present the airline's point of view with good humo(u)r and without being so bloody defensive???

Brian
Mar 18, 01, 6:49 pm
I am sure they could, but there would be a small additional charge.


AC*SE
Mar 19, 01, 11:04 am
With everybody sniping at you day in and day out, who wouldn't get defensive?

chuckaluckaduckala
Mar 19, 01, 7:27 pm
Originally posted by Brian:
I am sure they could, but there would be a small additional charge.

LOL........



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