Air New Zealand Air Points - Compassionate fare information

Hi

I have recently found out that my Dad in NZ with a terminal illness. While i will hop over to NZ in the next few weeks I want to be prepared for the inevitable!!!!!

Does ANZ have compassionate fares in these situations or not????. I am getting a letter from the Doctor in advance.

Thanks
Brent

Brent, sorry to hear about your situation. YGE (you got email).

In these situations, the best idea is to

a) have official documentation in some form of the reason for your travel.

b) be commencing travel within 72 hours.

If you contact Reservations they will do all they can for you.




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All my posts are my own personal opinions and experiences and in no way represent the opinon of my employer.

Brent

I hope all good things come your way, so sorry to hear about your father.

All the best for you and your family.

Dave

Hi Brent,

I'm sorry to hear about your father. I know how distressing it can be as I went through a similar situation earlier this year.

You may also want to check out compassionate fares with Qantas. My brother and I flew to NZ for 50% discount. We had to have the hospital fax a letter to Qantas in MEL stating our father's condition. The whole transaction was completed within three hours and we were on the next flight out of SYD.

If there is anything I can do, especially since we are both in SYD, please e-mail me privately.

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Latitudes.

For my part, I travel not to go anywhere, but to go. I travel for travel’s sake. The great affair is to move; to feel the needs and hitches of our life more nearly; to come down off this feather-bed of civilisation, and find the globe granite underfoot and strewn with cutting flints.
Robert Louis Stevenson (1850–1894)

Brent, sorry to hear of your news. All the best to you and your family in such a difficult time.

Thanks you all for your kind words and advice- especially Air_NZ_Boy for your assistance.

What makes this whole thing eve worse is that all my brothers live in the US and I am left to deal with it all. I just hope my Father doesn't have one of those long drawn out, painful deaths.

Thanks one again.

Brent

An update on this one........

My Mother phoned me fron NZ last month and told me my Dad only had afew days to live. I had already booked a fare for later in the month. Rang NZ and they told me to get a letter from my Dad's Doctor and fax it up to them. Once I had done that, they would ring me back and book me on the follwing mornings flight to WLG. They rang me back within 20 mins to say they had received a fax from the Doctor and I was booked for the next day. in addition, i could make change on the return sector.

I got to see my Dad for a week before he slipped peacefully away.

Well done NZ!!!!!!!!