Cathay Pacific Asia Miles - black list

Just curious.

Does CX keep a black list of troublesome passengers or MPC members? I'm not talking about terrorists or people with criminal background, but for example, those idiots screaming and request upgrades at the gates, or those who give extreme difficult times to the ground/air agents.

Also, if there's such thing, and if you are on the list, what sort of "treatment" can you expect?

Yes it does, CX has a couple of celebs banned from their flights for in-flight bad behavior:

- Courtney Love (of Hole)
- Noel and Liam Gallagher (of Oasis)

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fakecd:
Also, if there's such thing, and if you are on the list, what sort of "treatment" can you expect?</font>

What did you do? http://www.flyertalk.com/forum/wink.gif

I didn't do anything except for repeatedly sending emails to make comments about MPC http://www.flyertalk.com/forum/wink.gif

I guess the benefits of having qualified to be enlisted on the blacklist includes:

- increased chace of being bumped off the plane
- special recognition from the flight attendents as being one of the most notorious flyer
- no access to lounges regardless of class of travel on that day
- ineligible to accure miles on most sub-booking classes.

http://www.flyertalk.com/forum/rolleyes.gif

I dare say that this would be a company issue and not one that marco polo can do much about. The banning or blacklisting of any passenger usually as to come from the legal and security departments in the states run airlines, cathay may be the same.

What if somebody has the same name as another person who has been blacklisted?

I complain frequently. I know all the the managers in the help desk. I have sent them mail, fax, email and phone calls. I haven't received any service worse than before I complained. I am pretty sure they don't blacklist people. I HOPE

I don't think complaints are bad things, as long as they contain constructive suggestions and you have reasonable ground to be frustrated about. I have this idea, that company will value "good" complaints, as they lead to quality assurance of their services.

Anyways, I guess to really have to do something bad enough to enlist yourself on the black list...

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by daniellam:
What if somebody has the same name as another person who has been blacklisted?

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They will also record the passport type and number.

BTW, they will not blacklist someone just because they're demanding or make a lot of complaints. You will probably only be blacklisted (and arrested) if you have committed a criminal offense on board.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Flying Pig:
They will also record the passport type and number.

BTW, they will not blacklist someone just because they're demanding or make a lot of complaints. You will probably only be blacklisted (and arrested) if you have committed a criminal offense on board.

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But in some countries (such as Canada), after you renew your passport, your passport number changes.

Also, a lot of people have dual citizenship and could simply use the passport of their other nationality.

Some people may even have a different name (or a different spelling/variation) in the passport of their other country.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by daniellam:
But in some countries (such as Canada), after you renew your passport, your passport number changes.

Also, a lot of people have dual citizenship and could simply use the passport of their other nationality.

Some people may even have a different name (or a different spelling/variation) in the passport of their other country.

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Well in this case even the Interpol will have a hard time keeping track of these people, let alone a commercial airline! What do you expect CX to do? Take the blacklisted passenger's fingerprints and scan everyone's finger before they board each flight? http://www.flyertalk.com/forum/smile.gif