Burned Out
Jul 8, 00, 5:17 am
Was just told that it is not possible to combine Cathay and BA together in the same redemption ticked. Not that you will find any word of this on the CX site, mind you. So much for OneWorld.
>1mn km over the past few years on CX and have yet to fly a redemption sector due to the total absence of inventory, and the **** hassle of the inevitable 1 hr call necessary to put the thing together. Passages, Asia Miles, whatever. Let's not even get into the 2 week lead time required to book the thing.
Why can't CX do like UA and redeem miles at the airport, no questions asked. Is this incompetence with IT or is this a policy deciscion taken to keep people from actually using these miles. If so, the policy makers should be complemented on the effectiveness.
If these guys weren't protected by the HK Gov't, we could all get a much better value for money result, and less complacency.
This frequency flyer program is all vapor and no substance. You can earn miles, but you can't use them. Like a roach motel - you can check in, but you can't check out. A pure smoke screen to give the appearance of valuing customer loyalty. I give up.
>1mn km over the past few years on CX and have yet to fly a redemption sector due to the total absence of inventory, and the **** hassle of the inevitable 1 hr call necessary to put the thing together. Passages, Asia Miles, whatever. Let's not even get into the 2 week lead time required to book the thing.
Why can't CX do like UA and redeem miles at the airport, no questions asked. Is this incompetence with IT or is this a policy deciscion taken to keep people from actually using these miles. If so, the policy makers should be complemented on the effectiveness.
If these guys weren't protected by the HK Gov't, we could all get a much better value for money result, and less complacency.
This frequency flyer program is all vapor and no substance. You can earn miles, but you can't use them. Like a roach motel - you can check in, but you can't check out. A pure smoke screen to give the appearance of valuing customer loyalty. I give up.