trekker
Apr 8, 03, 3:11 pm
My husband and I were flying on AA award tickets. Thanks to the QF board, I learned than F service on this route had been axed earlier this year, so I requested (and got) 2 seats in the front cabin. J seats, but the extra roominess of 2-2 (and bathrooms with windows) made it feel a _little_ like F.
The BNE-AKL leg was uneventful; had a nice Asian-style salmon salad for lunch. The fun started in AKL, where, while waiting in the Qantas Club (very nice, but the cappucino wasn't quite as good as in BNE, as I was to learn the next AM, but I'm getting ahead of myself....) we learned that there was a problem with the "windscreen demister." They hoped to have it fixed and depart about an hour behind schedule, but lo and behold, it was eventually determined that a new windscreen was needed, and that repairs couldn't be completed that evening. So, multiple hundreds of pax were bussed to two different hotels. We were sent to the Novotel Ibis, which was really pretty nice, although quite a way from the airport. At the hotel, there was a buffet dinner (not exactly gourmet, but considering they were feeding about 200 people on an hour's notice...), but no wine http://www.flyertalk.com/forum/frown.gif (to paraphrase Janis Joplin, if you ever needed a drink, it oughtta be when your flight's delayed...) The following AM it was a cattle call for the buses at 5:30. Was able to make a free international call from the Qantas Club (could've done it the previous evening, too, but there was quite a queue).
The flight itself was again uneventful. The FA's and the Customer Service Agent (Cheryl)aboard were wonderful. Cheryl was very concerned about the quality of the hotels, and said she thought perhaps the J pax should've been sent in taxis (hey, I'm on a free ticket, I'm just happy you're taking care of me).
Of course, those of us with connections in LAX (we were going to BOS) had to spend the night (on QF's nickel) yet again, since we didn't get in until around midnight. I had called AA (on my nickel) from the hotel, and had booked us on the 7:30 AM non-stop; QF was going to put us on the 1:15 PM.
All in all, I thought the QF service was very good, and instead of jet lag, I just have plain old sleep deprivation!
The BNE-AKL leg was uneventful; had a nice Asian-style salmon salad for lunch. The fun started in AKL, where, while waiting in the Qantas Club (very nice, but the cappucino wasn't quite as good as in BNE, as I was to learn the next AM, but I'm getting ahead of myself....) we learned that there was a problem with the "windscreen demister." They hoped to have it fixed and depart about an hour behind schedule, but lo and behold, it was eventually determined that a new windscreen was needed, and that repairs couldn't be completed that evening. So, multiple hundreds of pax were bussed to two different hotels. We were sent to the Novotel Ibis, which was really pretty nice, although quite a way from the airport. At the hotel, there was a buffet dinner (not exactly gourmet, but considering they were feeding about 200 people on an hour's notice...), but no wine http://www.flyertalk.com/forum/frown.gif (to paraphrase Janis Joplin, if you ever needed a drink, it oughtta be when your flight's delayed...) The following AM it was a cattle call for the buses at 5:30. Was able to make a free international call from the Qantas Club (could've done it the previous evening, too, but there was quite a queue).
The flight itself was again uneventful. The FA's and the Customer Service Agent (Cheryl)aboard were wonderful. Cheryl was very concerned about the quality of the hotels, and said she thought perhaps the J pax should've been sent in taxis (hey, I'm on a free ticket, I'm just happy you're taking care of me).
Of course, those of us with connections in LAX (we were going to BOS) had to spend the night (on QF's nickel) yet again, since we didn't get in until around midnight. I had called AA (on my nickel) from the hotel, and had booked us on the 7:30 AM non-stop; QF was going to put us on the 1:15 PM.
All in all, I thought the QF service was very good, and instead of jet lag, I just have plain old sleep deprivation!