Trip Reports - FRA-ORD in business class




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JohnnyP
Jan 1, 02, 5:49 pm
LH1683 TXL-FRA 11:10AM 12/31/2001
Airbus 310-300
Seat 18C

The best way to describe Berlin-Tegel's check-in counter's would be "crazy." There are no lines per se, only masses of people herding around three CSRs. So I stood behind some people that looked like they were in the Business line and eventually got my boarding pass from a very courteous Lufthansa agent. She remarked that my recorded had been noted for an upgrade to C on the FRA-ORD leg, so I left with a jump in my step for a quick drink in the lounge with my family before boarding.

The TXL Senator lounge is surprisingly spacious and well-equipped relative to the size and importance of the airport itself. I was much more impressed with it than any of the lounges in Munich, for instance. There were plenty of choices for breakfast (assorted pastries and breads) and a long bar for drinks. In addition to the showers, ample tables, and sitting areas, there were two large Sony flat-screens tuned to CNN and Eurosports.

Security was a breeze, and after a brief weather delay we were on our way. I've never been a plane that took off that fast! The captain must have had a bit of caffeine or something. We literally ROARED off the runway and rose through the altitudes at a very steep angle. My seat was right behind the exit row which had A LOT of legroom. I actually found that my legroom was quite satisfactory (I'm about 5'10") and probably rivaled that of Economy Plus within an inch or two. One quick drink service and the 250-mile flight touched down on time.

The sprawl of FRA awaited me and allowed me the luxury of stretching my legs before the trans-Atlantic flight. Upon checking in, I did discover that indeed, for some reason, I had been given an operational upgrade to C. With a smile, I moseyed my way to the RCC and was unimpressed with any of the selections. The only visible food were some pretzel sticks. Even the choice of drinks left a lot to be desired.

UA941 FRA-ORD 2:25PM 12/31/2001
Boeing 777 Intl.
Seat 14H

The situation at the gate explained my operational upgrade: throngs of people huddled around the security and check-in areas. I asked a CSR if they were looking for VDB'ers, but alas they were not! Since I already had my boarding pass, I breezed through security and made my way to the seat. An FA quickly whisked off my coat and brought a selection of drinks on a tray with a smile. Soon enough, I was joined by my seatmate -- a rather interesting WWII vet who spends every Christmas in Salzburg. He too had received an op-upgrade because of a medical condition in his knee. (When they shut the doors, business and first were a little more than half full, and coach was packed. I sauntered back to economy during the flight and counted only four empty seats.)

After takeoff, cold nuts were served and another round of drinks. My meal choice was taken about third or fourth in the cabin. When I looked at the chart later on, I noticed that because of the lack of space on the page, my status was listed as "*PREMIER " -- Premier's were listed as "*PREMIER*" and I noticed no 1Ks.

In any case, I selected the salmon which turned out to be slightly better than "edible." The presentation of the dish was, frankly, hideous. And I can't say much for the selection my neighbor got either. There were linens, and the entrees were served from a cart after the appetizers and salads had been cleared.

I spent the rest of the flight watching movies ("The Score"... "Princess Diaries") and chatting with my seatmate. The crew was extremely warm and courteous, definitely setting high standards for United Airlines. Congratulations.

Prior to arrival we had a choice of snacks, and I opted for the bacon and onion casserole. While it didn't look terribly appetizing, it was quite tasty with some of the German brochen!

We alighted onto the runway in Chicago 10 minutes early and coasted right into our gate.

UA247 ORD-DEN 7:25PM 12/31/2001
Boeing 777
Seat 8B

By this time I was in a near-vegetable state and wanted to get home and rediscover my bed! Again, this flight was packed, and they were looking for volunteers. I offered my seat, but the CSR said they would not need it. Fine. I boarded and as soon as I hit 8B, out went the footrest, back went the chair, in went the earplugs, and off I went into la-la land. I awoke only to readjust for takeoff and to get a quick drink and hear the meal choices: Chicken-Steak Fajitas, Chicken Caesar salad, and another chicken dish that I seem to have completely tuned out. I asked if I could get one of those fruit sideplates. The prison matron looked me in the eye and said, "Sir, we have Chicken-Steak Fajitas, Chicken Caesar salad, and Chicken Blablabla. Which do you want?!" "Well, I was hoping I could just get one of those fruit side plates that sometimes come with meals," I pleaded. With a stern look in her face, she demanded, "You ONLY want the fruitplate??" And stomped back to the galley. Happy New Year to you too, lady.

Eventually, she snatched a small fruitplate for me and I thanked her profusely. The time flew by as I caught a few more Z's, and soon enough we arrived in DEN on-time. On the way out of the airport, I dropped off some German chocolates for a UA Angel that had been invaluable to me on my outbound.

I walked outside a tired flyer, but happy to be back home and a Premier Exec. once again in 2002.

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">

MENU:

TO BEGIN
Crayfish with spicy cocktail sauce
Plum tomatoes and sliced cucumber

Garden fresh salad with basil and olive oil dressing and an assortment of specialty breads fresh from the bakery.

MAIN COURSE
Loin of lamb with a garlic, shallot and ginger stuffing
Truffle mashed potatoes, roasted tomatoes, and baby leeks.

Cajun-style breast of chicken and spinach ham souffle
Creamy corn risotto with sauteed onions

Pan-friend fillet of salmon with Noilly Prat vermouth sauce
Vegetable medley and saffron risotto

DESSERT
Sacher torte

PRIOR TO ARRIVAL
Smoked bacon and onion casserole in a potato nest

Cheese plate with fresh seasonal fruit
Brie, Edam, and Chedar

WINES
Typical speech about the lets-empty-our-stockroom "festival."

</font>

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"What do you mean you didn't get miles for that?!"


Pacha
Jan 1, 02, 10:40 pm
could anyone explain to me, why I had the same meal xhoices on my flight today, but no menu. All they said was chicken, lamb or fish!! I opted for the Lamb, but would not have if I had had a menu to read!!

Nevertheless, Great report Jonny!!!

JohnnyP
Jan 2, 02, 7:36 am
Pacha - Maybe that's part of the "streamlining" that's taking effect. While you may not have taken the lamb had you seen the menu, you've got to admit that the description does make it sound a heck of a lot more appetizing. I always marvel at the culinary vocabulary that airlines throw around... "Truffle mashed potatoes... Vegetable medley..." http://www.flyertalk.com/forum/tongue.gif

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"What do you mean you didn't get miles for that?!"


chitownflyer
Jan 2, 02, 9:53 am
Nice report. Could you tell me what VDB means?

blairvanhorn
Jan 2, 02, 10:09 am
Thanks, JohnnyP, nice report.

VDB = voluntary denied boarding (i.e. voluntary bump)

paulusst
Jan 2, 02, 7:21 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">The best way to describe Berlin-Tegel's check-in counter's would be "crazy."</font>

I know it can be a zoo, especially the counters checking in flights to FRA. Next time just use the First/*Gold counter in the "Haupthalle" just right of the staircase to the LH lounges. Usually no wait and friendly staff.

LH SEN lounge at TXL seems very spacious at times, but you should see it on Friday evenings when our political class (all of them holding courtesy LH HON cards (SEN without the need for qualifying) are commuting back to Bonn (CGN)!

Stephan

JohnnyP
Jan 4, 02, 10:15 am
Stephen - Great tip about the Haupthalle checkin lines. I had no idea those even existed. Where are the signs?

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"What do you mean you didn't get miles for that?!"

paulusst
Jan 4, 02, 4:25 pm
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Where are the signs?</font>

There are no signs. Just the one right above the counter. I dont know wyh LH is hiding this facility. Its very convinient as it is located right next to the lounge and you can direct your cab to the Haupthalle and only do the Lounge-Gate run once. Next time just tell the cab driver yoou want to get off at Haupthalle and not the gate for your flight.

Stephan

Pacha
Jan 5, 02, 2:05 am
Stephan,

great tip, thanks. This is the only negative thing about our little cute TXL; the fact that (if you are flying to FRA) you have the longest disctance possible from gate to lounge...

Worldtraveler36
Jan 5, 02, 4:13 am
Hey Johnny P, loved the info, thanks and danke :=)))

"The prison matron looked me in the eye and said, "Sir, we have Chicken-Steak Fajitas, Chicken Caesar salad, and Chicken Blablabla. Which do you want?!" "Well, I was hoping I could just get one of those fruit side plates that sometimes come with meals," I pleaded. With a stern look in her face, she demanded, "You ONLY want the fruitplate??" And stomped back to the galley. Happy New Year to you too, lady." :=))))))))))))))

Sorry, don't know how to do quotes on here, or smiles, like everyone else is doing, I am new.
I loved the above quote, made me crack up at 2am. Some crew are the prison wardens!
I liked your attitude in dealing with it.

As for the RCC in FRA, their Bus Class/RCC sucks!, but there is a First Class section
to the right of the check-in desk and it is nice with good food. Typical airline idiocy. Their best customers are stuck in a cramped RCC while it was me and the pilots in the First Class area and they were eating everything. UGH!

Hope to hear more from you, Michael


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MD
AA PLT,1 MLN Miles+
Hilton Gold
Sheraton Gold

paulusst
Jan 5, 02, 4:33 am
Pacha,

true, but then it is nothing compared to FRA if you check-in there and have the "luck" to see something like gate A34 on your BP. Nevertheless they should move the FRA flights at TXL to gate 1 or 15 - that would be perfect.

The only complaint I have with TXL is that there are virtually no direct flight to any international destination. But I pray every time the cabbie hits a new record time (Office to TXL-Check-in desk now stands at 8 min 20 sec) that BBI will never be built.

Stephan

JohnnyP
Jan 5, 02, 1:18 pm
Stephan - I agree, Shoenfeld (sp?) is definitely a HAUL from anywhere practical in Berlin. Like you, I can make it to Tegel in under 15 minutes... which somehow just doesn't seem right for an airport in a capital city!

As for international flights, my family had taken the IAD-TXL non-stop a few times before that went south. Why did LH pull that flight anyway? From all accounts it was always near-full.

Thanks again for the great tips.

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"What do you mean you didn't get miles for that?!"

paulusst
Jan 5, 02, 6:38 pm
JP,

AFAIK TXL-IAD was never profitable and introduced only due to heavy political pressure/lobbying (german government is still the largest shareholder of LH). I heard that LH used 9/11 just as an lame excuse to pull the plug, they never really wanted to operate this route.

Some years ago we had a very nice TXL-JFK by DL. Just perfect for shopping trips. This one was never profitable as well and DL stopped it before I could use it a second time.

And for european destnations LH more often than not uses CRJ planes. I'd rather connect somewhere than flying CRJ on a flight that lasts longer than 1 hour.

BTW: If you happen to fly Y on TXL-FRA ask for a seat in row 16 (best seats in the house). The girls at FIRST/*G check-in happily will give it to you. But stay away from 16C - its mine :-)

Stephan



[This message has been edited by paulusst (edited 01-05-2002).]



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