Trip Reports - The Wing...or...God's Finger




View Full Version : The Wing...or...God's Finger


Darren
Apr 6, 01, 11:11 pm
And on the 8th day, God created The Wing. Pretty impressive, considering that Hong Kong itself was probably not there yet. Never the less, he touched his finger to the ground of Chek Lap Kok, and created The Wing. And it was good. The happy people of Flyertalk rejoiced. Sounded better than, "God gave Hong Kong the finger..." http://www.flyertalk.com/forum/tongue.gif

The airport in Hong Kong is absolutely breathtaking, but beyond expansive. It is surrounded in 5m+, ceiling-high, plate glass windows, where at almost any point, you can plane watch to your heart's content. There are several different levels at the airport, and a train is provided to whisk the people from one end to the other. Some can go on to immigration, while the connectors go to either the transfer desk or to the gates. Whatever you do, especially if you are in economy class, TRY to avoid the transfer desk at all costs. The desk resembled a beehive, with all the little bees pushing and shoving themselves into position. Cathay as an airline is extremely well run, from what I can see. They keep their workers satisfied enough to do their jobs well, and they provide a good product. Their ops at HKG are a different story, though. I don't know if it needs to be this way because of cultural reasons, but walking through HKG is like walking through Kowloon at 4pm. Lots of people, noise, lights, confusion... It is directly opposite to the serenity of the airplane. This trip, I didn't need to stop at the transfer desk, though the second two I did. Long story, saved for a later trip report.

After weaving my way through the mob, and inadvertently taking out a small Thai man with a limp, I got through and headed up to The Wing. Even the name sounds impressive. In SYD, they had checked me through to BKK, and issued a lounge invitation for the Business Class side of The Wing.

The lounge is long and somewhat narrow, and almost every place has a view over the tarmac. Heading to the back, you pass the Long Bar and Short Bar (aptly named by their difference in length), where one could have a drink or four and enjoy the view. I spent a little time there on the second visit, though I am not much of a barfly.

The first thing I have learned to do after getting off a long flight is to take a shower. I think I showered 800 times in Australia. Followed the sign, and ended up at the first class showering facility. The "gatekeeper" was perched firmly in front of the area, and scrutinized my boarding pass like it was a $3 bill. Turns out that even if you are connecting on a business class flight, you have first class lounge access if you came to HKG in first class. Great. So they lead me to the showers, if you can call them that. I would rather regard them as my own little pixies, sprinkling morning dew on my head. On one side, you have the regular showers. Far bigger and better than my home bathroom. But on the opposite side, you have the cabanas. Mmmmm...cabanas. They are three room affairs, with a toilet, a shower and bath room, and an area that is like your own little secluded hideaway. The third area faced a frosted glass window, which then faced the large windows outside. It was like being outside, actually. The bathtub and shower was huge. My only complaint would be with the plumbing, which seemed to have a mind of its own.

Due to the lack of time (my connection was only a couple of hours), I decided on the regular shower. Yet this was no regular shower. Overhead was this watercan style showerhead, about a foot in diameter, which would release a torrent of water on command. No drought in these parts...though after my shower, I think there might be. I must have spent about a half hour in there, just standing under this thing that reminded me of a waterfall. After suffering through Aussie showers that were either non-existent or so powerful that they could take the paint off a fender, this was a my own little paradise. And it was good....

Next, I headed to the restaurant. I was hungry, and I needed to write a little bit in my journal. In a later report, I will talk more about the business class side, which had a noodle bar. The first class side had a full restaurant, with servers, full bar service, and fresh food, served semi-buffet style. I call it semi-buffet because a buffet to me is a place where you go to have fake mashed potatoes or soggy pancakes, both of which have been sitting out since the Nixon administration. Needless to say, I am not a fan. This was buffet style in the sense that you would go up and get what food you wanted, but there was very little of it out. This forced someone to watch it like a hawk, and to make sure that it was replenished with fresh additions. I had my normal several Perriers and a glass of red wine (don't know what kind, but it was pretty good). Food was quite varied and included dim sum, pot stickers and steamed dumplings, pumpkin soup, miso, sandwiches, cheeses, a Japanese noodle I wasn't familiar with (sort of a grayish color), and various desserts. I mainly did the dim sum, but also sampled a little of everything. It wasn't terribly busy, so it was nice to just relax and enjoy my lunch, reminiscing about the trip for my journal.

Checked my mail, checked Flyertalk, and then it was time to go. Note, though, for anyone who has a habit of misjudging time. Calling the airport "large" is like calling the sun "kind of bright". I was intent on not missing a flight on this trip, but I only made it about 5 minutes early. Probably took me 25 minutes to walk to the far side of the terminal.

*Anyone* who has the opportunity to spend at least a couple of hours in The Wing, and doesn't, is suspect in my opinion. This is a remarkable place. I am interested to hear anyone mention a lounge that they feel was better served than The Wing. From my somewhat limited experience, however, it ranks so high up on the charts, it can't see second place. The LHR terraces are like a janitor's closet compared to this thing. My only complaint is that there is nowhere in the first class side that enables you to plane watch. The plush leather seats sink so far down that you can not see over the frosted glass ledge. To see the tarmac, you need to go to the bars in biz. But a small price to pay.

It is not a lounge, it is a zone. It is the Garden of Eden without the naked people or snakes...And it was good.... http://www.flyertalk.com/forum/cool.gif

I am leaving on Sunday for Caracas and Curacao, so I will have to wait until late May before continuing. Unless, of course, I have time in a lounge. Hope you enjoyed the report, and I can say that I certainly enjoy the comments. I don't have a big ego, but I like to see that what I do has a positive impact on others.


[This message has been edited by Darren (edited 04-06-2001).]


Wiirachay
Apr 6, 01, 11:29 pm
I was at the Wing (business class area) last December. It is quite an amazing lounge, I'd have to say. Only wish that there are lounges like that in the U.S.. For those who'd like to see Darren's words visualized, CX's website has photos of the inside of the Wing.

- Pat

[This message has been edited by Wiirachay (edited 04-06-2001).]

HK-UMICH
Apr 6, 01, 11:30 pm
A HK-UMICH who never been to the Wing in HK, what a shame... a HK-UMICH Never Fly CX, What a Shame... A HK-UMICH always rushing home or rushing to the plane without really checking out every corner of HKG, what a shame...

A long waited chance finally come, I will thake my first long-hual CX flight and visit "The Wing" in June...

Just can't wait that long, hope I can just "e-mail" myself to the wing...

Darren: Another OWE ticket benefit for me http://www.flyertalk.com/forum/smile.gif

BTW: CU in SA soon!


[This message has been edited by HK-UMICH (edited 04-06-2001).]


Darren
Apr 6, 01, 11:56 pm
Hi HK. Though I haven't heard from you by mail, I will assume you got mine. As I said, just ask for me at the lounge in Santiago during your layover. You will enjoy The Wing, and I have heard that LA's lounge in Santiago is pretty cool.

Pat, I took no pictures. I couldn't even tell you why. I think it was because I kept telling myself that I would, but never did. The next trip became the next trip became the next trip, until it became the last trip. I am disappointed that I never did. Sounds like a prime reason to return as an EXP, since there is no way I could afford 1st class again. Heck, at this point, I can't afford Top Ramen...

http://www.flyertalk.com/forum/smile.gif

Dianne47
Apr 7, 01, 1:34 am
Ah Darren, your report is great! "On display since the Nixon administration" http://www.flyertalk.com/forum/biggrin.gif

I thought I was the only person who got excited over showers in airports...

Thanks for alerting us to the joys of "The Wing."

pegasus8228
Apr 7, 01, 6:42 am
a very nice description of the wing!
it is a shame the CX agent didn't issue u the F class lounge inviation in SYD. with a F class tkt, i thk u r entitled to access the F class part even if u r, say connecting BKK to TPE via HKG in J/D because there is no F available.
but CX staff in HKG knows the rule very well, and strictly follows what they were told.

anyway, it was good u got to see both. to me there is something in Biz class side which is unique, such as the noodle bar (though i think it is too dark there)

FYI, facing the outside area of the cabana there used to be a small "river", i.e. filled with water, all the way to the library in the Biz class side. after 1 year or so they discovered it was a stupid ides, probably becasue a few wary passengers stepped into it. now they are trying to renovate it....i dont know what it would be like, but should be better than that stupid river.

...and there is fruit plate and a mini-bar in the cabana. the lady would also take your boarding pass if u used the cabana, i guess they know that many people will forget where and when their next stop is once they are in th cabana and need some wake up call

Darren
Apr 7, 01, 8:03 am
Well, it turns out that it doesn't really matter what type of invitation you have, since they take it at the bottom anyway. The agent who checks for first class is up top. What they should do is tell the pax that they have access. Otherwise they never would know. I have noticed that if you want something and you are flying first class, just ask for it. They have every opportunity to say no, but usually they are pretty accomodating.

The river is still there. Though it is open to the library and other cabanas, so they tell you not to cross over to the others. Maybe a little nekkid cabanaing going on. http://www.flyertalk.com/forum/redface.gif

No fruit plate or mini-bar. http://www.flyertalk.com/forum/frown.gif But I think that they take your pass so that they know it is still occupied. Qantas did the same thing when you would take a shower, and they would always be able to tell me if there was someone in it and would have to wait. Only once did I have to, though.

I will talk about the business class side on a later report. On my connection from BKK-DPS, I didn't have first access, so I "slummed" in biz. http://www.flyertalk.com/forum/wink.gif

MikeFly
Apr 7, 01, 10:23 am
Darren, I was told by the staff in the Wing that the restaurant is catered by the Peninsula Hotel, hence it's excellent quality.

I agree that the Wing is frequent flyer heaven.

Not far behind is the VS Clubhouse at LHR. Haircut, massage snacks service and the Atrium. If you are in T3 at LHR check it out. IF you are not qualified for access you can often talk them into letting you take a tour.

pegasus8228
Apr 7, 01, 11:09 am
fruit plate and mini-bar only on the cabana side (not the shower side)

they usually put the fruit plate next to your bath tub so that you can enjoy it during bubble bath -- maybe they did not replace it.... it is full plate of fruit enough for your lunch.
the mini-bar is next to the closest, you need to open the closest door to find it -- i didn;t see it the first time i went there, since there were so many gadgets to be explorer http://www.flyertalk.com/forum/smile.gif) -- funny i acted like a kid presented a new toy the first time i went into the cabana
(my only complain is that the bath-lobe is so worned out in closest)

also, with a F tkt you sd check in in the F counter, that is another experience jsut to see thouse "counter".
and you could enter the F lounge before going down the elevator after immigration (or up the elevator to the same level (7 or 8?) after the transit desk), walking all the way to the Biz class lounge entrane is another 2 minutes http://www.flyertalk.com/forum/wink.gif

[This message has been edited by pegasus8228 (edited 04-07-2001).]

Darren
Apr 7, 01, 12:00 pm
Sorry, Pegasus. What I know and what I said were different. I did have a cabana on my second visit, which is what my comment was based on. You are right, the fruit plate was there. I had an apple. When I think of fruit plate, I thought it would be more like a plate of cut fruit, rather than a bowl of fruit. I still didn't see the minibar, though it does sound hidden. I am thinking of the layout of the place, and I can visualize where you are talking about. But I probably would have assumed it was a supply closet, and would have let it be. *sigh*...more reasons to go back... http://www.flyertalk.com/forum/wink.gif

And I was absolutely like a kid in a cabana. http://www.flyertalk.com/forum/smile.gif

I was always checked through Hong Kong, until I made my HKG-JFK trip. On that one, I couldn't find the F counter (they were later pointed out to me, and if I remember correctly, I was told that they were touch screen and really modern), so I checked in at the biz counter where it was empty. The transfer desk was what was such a nightmare. Yikes. The employees should get combat pay. http://www.flyertalk.com/forum/smile.gif

pegasus8228
Apr 7, 01, 1:20 pm
darren, u didnt miss much though.
i still wash the fruit if i eat them (not trusting the previous fellow passenger;-(, in case they didnt change the plate )
and the minbar is just like any little fridge in a good 5* hotel, i think you can get all the same/better drinks outside in the lounge. you only need them if you feel like having a beer inside the bath-tub

the F check counter is located at aisle B. it is always overstaffed: 5-6 people all the time, and the busiest time i saw 2-3 guests checking in. so you NEVER have to wait a single second.
They have their own uniform (all red) same as though guarding the F lounge.

the niceness of that counter is it is just over 1 meter (3-4 feet) tall, so you and the agent are not 'divided' by the counter. and on the touch screen you can see you name, FFP #, weather/time in destination cities /etc
(same info as when you use those little entertainment terminal inside the lounge -- you need to swipe your boarding pass to activate these little term in the lounge, and your name/flight # immediately recognized. you can watch your own channle of TV in those entertianement center, and they stop playing when it is time for you to borad the flight)

If u travel in CX F, they escort you through the immigration -- BA in HK did the same but i never used that service with either carrier as i was always hurrying to the lounge http://www.flyertalk.com/forum/wink.gif

[This message has been edited by pegasus8228 (edited 04-07-2001).]

[This message has been edited by pegasus8228 (edited 04-07-2001).]

bagold
Apr 10, 01, 10:03 am
Originally posted by pegasus8228:

If u travel in CX F, they escort you through the immigration -- BA in HK did the same but i never used that service with either carrier as i was always hurrying to the lounge http://www.flyertalk.com/forum/wink.gif



I've never experienced that before! I usually check-in at the airport and no one ever offered to take me through immigration. Is it quicker that way?

Darren
Apr 10, 01, 12:58 pm
They neither offered the service to me, nor gave me the service. Coming or going.

I am now in Curacao. Lovely, but expensive. http://www.flyertalk.com/forum/frown.gif

olafman
Apr 20, 01, 5:38 pm
Are there showers available for J class pax?

bp888
Apr 20, 01, 8:16 pm
Originally posted by olafman:
Are there showers available for J class pax?

Yes. There are separate shower facilities for F class and J class. The highlight of the J class showers is the rain-like shower. My main complaint is that it's a bit cramped. Other than that, it's a shower. The ones in the Wing's FC lounge are described in other postings in the CX forum as cabanas: bigger space, bathtub AND shower, minibar, more amenities... that sort of thing.

Here's a detailed report of the Wing's cabana http://www.flyertalk.com/forum/Forum81/HTML/001703.html

[This message has been edited by bp888 to add URL (edited 04-20-2001).]

[This message has been edited by bp888 (edited 04-20-2001).]

Kaoru Kanetaka
Apr 22, 01, 4:52 am
Darren, Thank you so much for rekindling my fond memories about the Wing First Class lounge at HKG. When I visited the 'garden of the eden' for the first time, my mind had to be nearly stripped in order to redifine what the airport lounge could be like. I still have the blissful memory of each second of the time spent in Cabana; beginning with the utter WOW at the first look inside and then soaking myself in the huge tub that even satisfies many hot-springed Japanese body of mine. The mini-bar was fully-stocked and the fresh fruit bowl was as inviting as that offered at the Mandarin Oriental!

Unfortunately, unless you have an well-over two hour transit in HKG or your CX planes arrive and depart on their 'favored gates that are from gate 1 to 4 and 22, one is not quite endowed with sufficient time to immerse oneself in the Garden of Eden. Last two times at HKG, mine planes arrived in the gate 40s and depart in the 60s. I figured the round-trip to the Wing will take at least 40 minutes plus juggling thru the chaos of people at the duty free zone above the terminal train station. I wish CX will consider building the 'mini-garden of the Eden on the other end of the terminal. Or like UA, they can provide the electric cart service to the immigration/transfer point for arriving and departing first class passengers....

At any rate, I long for the next opportunity to contemplate in the abyss of the tub and under the torrent of shower in a couple of months. I sure like to see the stream of Zen keep running in the Cabana. I promise I will not steal an even one piece of pebble! Also one reminder, the First class wing staff will keep all your carry-ons into their locked closet right behind the entrance until your departure.

edited for mis-spelling.

[This message has been edited by Kaoru Kanetaka (edited 04-22-2001).]

PremEx2000
Apr 22, 01, 2:24 pm
Darren:

Just saw your posts. I was in HKG a few hours ago. Breathtaking is the right word. When I've gotten some rest and can think straight, I'll write down my full thoughts on the airport but it's nice to see that public works projects sometimes go so right.

mahjongguy
Apr 22, 01, 9:56 pm
For those who haven't seen the splendors of the CX FC lounge at HKG, go to http://www.cathaypacific.com/hk/tte/lounges/0,,,00.html.

There is a Quicktime virtual view of 4 areas in The Wing, including the Cabanas.



------------------
"Blue days, all of them gone, nothin' but blue skies from now on"

Darren
Apr 23, 01, 9:34 am
Thanks for the compliments. Yes, this has got to be the biggest airport I have ever been in. Mmmm...maybe DFW. A few problems, but nothing that isnt solvable. I remember in another group that someone said it was hard to get around in because there was no signage and it was so chaotic. It is chaotic, but everything in Hong Kong is. But I thoght the signage was fine. It is just very big.



SEO by vBSEO 3.2.0