Trip Reports - RTW #5: SYD-HKG on Cathay first...or, "You want to do *what* with the duvet???"




Darren
Apr 4, 01, 1:46 am
I feel like the announcer on The Rocky and Bullwinkle Show... http://www.flyertalk.com/forum/wink.gif

My next few reports will go even further from the technical info and more into my personal feelings about different things that have happened on the flights (to keep in the whole spirit of Flyertalk) and about the places I visited. They are a little long and possibly irreverent at times, so you are warned. http://www.flyertalk.com/forum/smile.gif I will do as many as I can in the next week or so while I am home, then I probably will have to stop until I return in mid-May.

As unimpressed as I was with QF's domestic service, I was absolutely blown away with the service on Cathay. I know that some people feel that SQ is better than CX. Honestly, I haven't tried it. But I could not possibly imagine how it could be better. Maybe instead of an FA for every three pax, you have your own FA who reads you stories and rocks you to sleep. I don't know. But the whole experience was superb.

The trip began at Sydney, in the International Terminal Qantas Club. As I said, I adored the Qantas Club in Australia. People were nice, good spread of food and snacks, computers that needed reconfigured, and a decent array of drinks. But the Intl QC wasn't as nice, and I was a bit disappointed. It was small, no computers (big thing for me personally, as that was when I was checking my mail), and more impersonal. I got the feeling that since they share access with at least CX (and I assume AA and BA), that Qantas was less influential in making it like the other QC's. In any event, I wasn't there long and just had my requisite sparkling water and an espresso while I got nose prints on the glass window from watching the planes take off and land.

There she was. Magnificent beast. Where I would call home for the next 11 hours or so. I was pretty excited about the trip, as needless to say, the CX service is legendary. They put me in seat 2a on the flight, which is a good seat on the 747 because there is more room on all sides of you, and generally less traffic walking past. The BA flight had a 16 seat configuration in first. Front to back, it was 2-2-4-4-4. CX had one less row of 4, so it was 2-2-4-4 in the same amount of cabin space. This allowed significantly more room in the "pod", especially by the feet. In BA, the feet are in a little cubby, off to the side of the person in front of you. On CX, you had all that area to yourself. The other cabin difference was that on British Airways, there is a coat and bag closet at the nose of the plane, in between the two seats of row one. On the Cathay plane, it was gone. In short, the cabin seemed huge. The decor was elegant and tasteful, but lacked the class of the BA cabin. In my opinion, you cross the BA style with the CX cabin, and you have my traveling Mecca. The other area that BA beat CX was in the bathroom. The CX loo was made for little people, which I am not one of. So it was a bit less comfortable. They also didn't provide an amenities kit, but rather kept them in the bathroom. Would rather have had the kit. What they did provide was a very classy (but useless) wood box with a selection of goods from Ernio Laslo (or something similar). I asked for a women's version on the JFK trip, and gave them to my parents.

The in seat entertainment included a very nice lcd television (about 9" or so) with an 8mm vcp and the Sony noise-reducing headphones. I watched Angela's Ashes, which was a terrible movie. I even like Robert Carlyle very much, but he couldn't save this depressing Irish tale of sad people doing sad things. I watched it to the end because I wanted to see if anything good would ever happen, but it was not meant to be. Also watched some classics like Dinnerladies (one of my favorites), the Simpsons (my absolute favorite), and Black Adder (I like Rowan Atkinson).

My flight attendant was James, who if you have the chance to meet, say hello and tell him he is great. Very nice man, who made sure that everything was perfect. There is a thread going that talks about the differences of the American (geographical) flight attendants and the Asian FA's. I will give an example of the difference. There was something on the menu that I didn't know what it was. Looked good, but I was a bit leery of ordering it. So he says to try it, and if I don't like it, he will bring something different. Great. Turns out that I enjoyed it very much. This is in contrast to an AA flight that I took yesterday. I was the 5th person to order, and they had already run out of two of the selections. I had granola. Better for me anyway, but it still was irritating. I will get into the food later. But the FA's on the flight were attentive, motivated, and to be commended very highly. If they were talking in the galley, it was because they happened to be working there at the same time. But never once did I feel as if there was a need of mine that was not met. Even during the "sleeping" time, they were usually talking with a pax, not each with each other.

Sleeping. I get more jet lag in the air than on the ground. If it is day outside, I can't sleep. Doesn't matter the time. When I land, if it is day, I am awake and night, I sleep. I guess my body goes by a light clock rather than a time clock. In part because I work and school at erratic hours, so I don't have a set schedule. Anyway, I still wanted to be comfortable. They handed out the duvets, which were nice. (Rich, the only difference between SYD-HKG and HKG-JFK was the caviar) Couldn't get comfortable. So I went to the galley (I don't use the call button unless it's a life and death situation. I have legs, and I am not so lazy as not to use them) and asked for a blanket.

"Blanket? Didn't you get a duvet, we can get a duvet."
"No, thank you, I got a duvet. I would like a blanket, though."
"Are you too cold? (I was, but didn't say so)"
"No, just would like a blanket"
So she goes and gets a blanket, brings it to my seat, and watches in amazement when I lay the duvet on the seat and begin to tuck in the edges. So she begins to mutter in Chinese, and the next thing I know, I have 5 flight attendants watching me make my bed. Felt like the six-fingered kid in the local freakshow! http://www.flyertalk.com/forum/smile.gif But it was like heaven at that point. Think my next bed will be an airline seat and a duvet, because I was able to sleep like a baby for about two hours until a lady behind me started snoring like a chainsaw. That's when I watched my movie. One of the FA's lit up and said she was going to tell management about the "pad". So if CX begins offering mattress pads, you're welcome....and I expect 20%. http://www.flyertalk.com/forum/wink.gif


[This message has been edited by Darren (edited 04-04-2001).]


Darren
Apr 4, 01, 1:51 am
Food has predictably proven to be a sensitive subject. I don't remember what time we left, but it was obviously in the morning. (* - what I had)

Breakfast: Main Courses
Eggs any style or poached on spinach with hollandaise.
* Hokkien noodles with chicken (this was what I didn't know what it was. Turned out to be very good, and I am glad I tried it. Made with a thick egg noodle)
Glutinous rice with chicken, Dim sum.

Accompaniments:
Veal Sausage
Ham steak
Hash browns
mushrooms and tomatoes

Also various fruits, yogurt, muffins, breads, juices, coffees (espresso machine on board), and energy drinks

Tea: Thought I died and was being rewarded for all my good deeds.
*Jasmine, *Nanyan, *Ti Guan Yin, *Ceylon, Chamomile, Earl Grey, Japanese, Peppermint

Lunch

Savouries http://www.flyertalk.com/forum/tongue.gif , cantaloupe, and "dried Italian ham" (Must be some reason they didn't call it prosciutto, but I didn't try it to find out)

Main Courses:
* Stir fried prawns (don't remember it, but I don't remember disliking it, so it must have been good)
Tenderloin with wine glaze and mushrooms
Warm Salad with Chicken

*Cheese board, fruits, pavlova cake with mango coulis

Wines and liquors

Champagne:
Cuvee William Deutz 1995

Red:
* Chateau Lynch Bages 1988 (good, but not the greatest)
* Henschke Keyneton Estate Shiraz Cabernet Malbec 1997 (didn't like)

White:
Selaks Founders Reserve Chardonnay 1998
Scarborough Chardonnay 1995
Louis Max Chablis Grand Cru 1996

Port:
Ramos Pinto 10 yrs

Liquors (standouts only):
Chivas Regal 12 yrs
Johnnie Walker Gold
Glenmorangie Pure Malt
Hennessey XO

Overall, the flight was superb. 9.9 out of 10, losing a tenth of a point on the decor and the fact that it was freezing in the cabin. I assumed that it was limited to this flight, but I took 6 flights on Cathay, and they were all cold. Maybe it's cultural, I don't know. But I was cold, and I don't get cold all that easily. Still boggles my mind why they don't have some sort of temp control (like the fans in coach) at each seat, rather than conditioning the whole cabin. Be nice if they had the "smart" controls like in some of the new luxury cars... http://www.flyertalk.com/forum/smile.gif http://www.flyertalk.com/forum/smile.gif

The next several reports will include Bangkok, Bali, Hong Kong, and *a lot* of Cathay. There is one point I am going to beat into the ground, which is the difference of the CX flight attendants. They were fantastic. Personable and personal, I felt like someone special. I got several email addresses, and I can remember at least 5 of my FA names (which for me is very rare, since I have trouble with names). James and I spoke for about 2 hrs about my trip, where I was going, why, and so on. We also spoke about him, where he lived, how he liked Cathay, etc. It was nice. And though not as personally, I also spoke with many of the other FA's. They have a good cross between the efficient and personal FA's, so that every personality is cared for. I will go into more different encounters as the opportunity arises, but they were all fantastic. Wish the American airlines would take that much care.

If you are still here, thanks for reading, and I enjoy any comments you might have.

Next is the Wing and the flight to BKK.



[This message has been edited by Darren (edited 04-04-2001).]

estnet
Apr 4, 01, 3:45 am
WOW I've had great experiences in coach and business (an op ug because I volunteered to be bumped but wasn't needed - this was with NO stats with them) - If UA did't have me hooked (ability to confirm ug on low fares) I would switch no question - Cathy is better in coach than UA business (except for the seats -which are a biggie on long haul)

Now I've got to dream of a way to try first - but since I pay for all my own travel, my last name isn't Gates, and my investments....well you've heard that before...so I'll look for various hints, etc on FT and keep dreaming http://www.flyertalk.com/forum/biggrin.gif

Is there such a thing as an ug from coach in CX on some kind of cert? Anyone want to trade for a UA swu? http://www.flyertalk.com/forum/smile.gif


Clement Lowe
Apr 4, 01, 4:34 am
Darren,

You've heard of me before http://www.flyertalk.com/forum/smile.gif and I thank you for tantalizing my flight buds. Excellent report, I think that style of reporting is better, though if you added all the technicalities it would win a journalism award. Are there "best trip reports" awards on FT, cos I'd nominate that one http://www.flyertalk.com/forum/smile.gif

I agree with pretty much everyone, CX service in ANY class beats the US majors, the ones I've tried anyway (DL and AA - and I've heard too much of UA to even want to try it... http://www.flyertalk.com/forum/frown.gif )

Seems CX with that huge profit can afford to make their premium passengers happy..unfortunately, CX First from SYD-HKG will set me back $US3000 (about $AUD6000), not much chance of that happening http://www.flyertalk.com/forum/frown.gif

I'm even more desperate to try CX First...

Cheers

Clement

MikeFly
Apr 4, 01, 7:59 am
Darren,

You must have had the 5 flight attendants I have never had. I routinely do what you do and put the Duvet directly on the seat. Sounds like the woman behind you did the same thing as she was sleeping so soundly http://www.flyertalk.com/forum/smile.gif

The duvet on the seat is something I've seen a lot of people do an many differnt carriers. I wonder which one will figure it out first - make an official pad for the seat either permanently or handed out with the duvet!

Great trip report - makes me wish I didn't have to wait 16 days for my next CX F flight!

geo1004
Apr 4, 01, 9:01 am
Originally posted by Darren:

* Henschke Keyneton Estate Shiraz Cabernet Malbec 1997




Yummy. If they served this to me I would surely weep upon exiting the plane. http://www.flyertalk.com/forum/biggrin.gif

Great report. As one who has been known to stare out the window at planes his whole life, your report was just my style. Cheers.

tfjim
Apr 4, 01, 9:10 am
I agree with the duvet usage. On BA I threw that thing on top of the seat and slept beneath the (provided) blanket. Much more comfortable. I'd also imagine that if you had said that you were a bit cold they could have done something to adjust the temperature in the cabin for you.

Darren
Apr 4, 01, 11:10 am
An award? Maybe the Golden Plunger Award.... http://www.flyertalk.com/forum/wink.gif

tfjim, I got the feeling that on BA, the pad thing wasn't a duvet, but rather a sort of mattress pad. Everyone on BA stuck it under them, and used the provided blanket. Including me. That's where I got the idea on Cathay, which was why I found it funny that they were so enchanted that I would sleep on the duvet rather than sleep under it. The only thing that irritated me on BA was that in BKK on the transit, people came in and cleaned the cabin and took my pad/duvet (not to mention all my other BA goodies). No pax had them. Stupid me didn't ask for another one, so I just went without. When I went to get my suitcase from the front closet, there were all the pads in the closet. Grrr. I am not used to asking for things, because in coach you can ask, beg, or demand, but the bottom line is that the chance of getting what you want is close to zero. I am also pretty tolerant, overall. I needed to realize that I was in 1st, and that I *could* ask. Seems silly, but it is still the case. As far as the temp, the others did, and it seemed that they *couldn't* adjust it. I fly without my socks on, so when I put them on, I was fine. I felt bad for one guy on the hkg-jfk flight, though, who had cold air blowing right on him the whole time. You could hear in his voice that he was going to get a cold from it.

As far as being Bill Gates, I assure you that I am not. I don't even wear glasses. http://www.flyertalk.com/forum/smile.gif I am a full-time student who works endlessly and got a little lucky in the stock market. In order to graduate in December, I took 16 units of 400 level classes in my last semester. Actually I have two degrees, but no matter. I will start grad school in August at Rutgers in Camden, NJ (most likely), where in 3.5 years I will have my grad law and business degrees. So my shameless plug: If anyone is in the Philadelphia area (or within a normal distance commute) and wants an intern, I will certainly be interested. Anyway, while in school, I also worked 40 hours a week. I am a diligent saver and stuck a little in the stock market and a lot in savings. Used the pull-out method in the market (last March or so), and was able to combine my savings and cap-gains to finance the trip. I guess you can say that I am an extremely disciplined saver and spender. Not the typical American mentality, which is buy now and figure out how to pay later. Conservative would also be a good description. I am also a little older than the average college student (27), because I am a returning student. So I don't have the hookers and booze allowance draining my funds quite so much as many students fresh from the farm we call the American High School system. The ticket cost me about $4700 with taxes ($4200 without) because of a "glitch" in the RTW system. It used to be that Budapest departure points were significantly lower than elsewhere. The most expensive was a 6-cont first class ticket, and it was only about $700 more, if I remember right. So I am flying 80,000 miles, about 70% in First and 30% in business, on 5 different OW airlines, for under $5K. At the current prices, there is no way I would have been able to go. Or at least in first class. I squeaked in right under the wire, as I was ticketed on 11-14, and the price changes were effective on 11-20. At the time, the $$ difference between Biz and 1st was about $1200, which is why I said that one of the best decisions I have made about this trip was to fly in first class.

Funny, the most common question that I get from my family and friends is, "aren't you tired of flying, yet?" The answer is a resounding, no. I really don't mind it, though I admit that being in 1st softens the blow a bit. The worst flight is when I need to go SCL-LIM-LAX-LON-CAI in basically one big sweep (on 3 different airlines). I have no clue as to the time involved with connections, but it is close to 14,000 miles. One good thing is that a fellow FT'er will be on some of the flights, so I will have someone to talk to occasionally. Also is good that I think I have a layover in LAX for most of the day, so I will hopefully be able to see my family and prove to them that I wasn't taken in a S/A taxicab to the middle of nowhere and robbed.

Oh, and Clement, I have flown about 6 or 7 different airlines to Europe in coach (this trip was my first experience out of coach) and I actually liked UA the best of all of them. I liked LH the least. I had never been to Asia before this trip, so my comments are limited to only trans-atl trips.

Finally, sarecca, I agree completely with you. I can't imagine that the lower fares would be money losing, and I think that they will lose some of their fringe business because of the hikes. I didn't have to take any loans for undergrad, but I will for grad school. I will try to be as disciplined as possible, eat top ramen and work 200hrs a week in the summer, and try to get the loans down as far as possible. If I can get them down to a level I am comfortable with, I will do this again when I graduate and just use some of the loan money to pay for it. Otherwise, I will have to wait until I am an old curmuddgeon. It is just too expensive to go on a whim anymore, and I do foot the bill for my travel (and life, for that matter). For those outside of the OW forum, my trip would cost me over $7500 now. That's why I said that I wouldn't have gone if I couldn't have gotten the price that I did. I feel lucky....in many respects.

Thanks again, and I really appreciate the comments. I am not one to need my ego stroked, but it is nice to see that people are enjoying the work that I do. Now I will be looking forward to the Golden Plunger Award in my mail... http://www.flyertalk.com/forum/wink.gif

YVR Cockroach
Apr 4, 01, 12:20 pm
Thanks for the report. Makes me wish I was flying CX P instead of BA F!

Originally posted by Darren:
in the International Terminal Qantas Club. As I said, I adored the Qantas Club in Australia. People were nice, good spread of food and snacks, computers that needed reconfigured, and a decent array of drinks. But the Intl QC wasn't as nice, and I was a bit disappointed. It was small, no computers (big thing for me personally, as that was when I was checking my mail), and more impersonal. I got the feeling that since they share access with at least CX (and I assume AA and BA), that Qantas was less influential in making it like the other QC's.


This is the lounge that you take an escalator downstairs to? It was there in 1996 and the same one as of early last year so it predates oneworld. Yes, it is a disappointment compared to the domestic QF lounges.

Sorry you didn't like the Henschke Keyneton Estate. The 1997 vintage wasn't all that great for most of South Australia where the wine's from (Barossa Valley). Was it too fruity for you? I suspect it wasn't fruity enough or perhaps was a dud bottle.

nologic
Apr 4, 01, 1:14 pm
Great report...hmmm, when I flew CX a few years back, I was impressed by the same attitude towards food: have whatever you want, as much as you want...a little of this...a little of that...

One thing I did appreciate which it sounds like they've dropped was the choice of Johnnie Walker Blue or Chivas Royal salute. Now that makes a flight go smoothly.

Darren
Apr 4, 01, 3:01 pm
I don't remember if you had to walk to the F lounge, but I am almost positive that you had to go downstairs for the J lounge.

I don't comment much about wine, because I have found that it is one place that someone can come across as looking like a complete idiot very easily. I don't really know why I didn't like it much, rather than I tend to prefer the more aged and mellow wines. Especially an early 90's Bordeaux. Some of the best I have had. I especially don't like whites. I had a little on the mia-lax leg a few days ago, and I couldn't get past two sips. I think the Shiraz just had more bite than I am used to, which correct me if I am wrong, is caused by too many tannins and not enough aging. Not to say it was too young, but I think just different than my own personal taste. I didn't even really like the Bages, though I liked it better. In my opinion, I enjoyed the wines on the BA flight much more, which were primarily French wines and more of what I am used to. In saying that, though, I did have 2 glasses of the Shiraz and 3 of the Bages, which is 3 more than usual for me. So it couldn't have been *that* bad. http://www.flyertalk.com/forum/smile.gif I just have particular tastes, I suppose.

BA had the Blue, which I will try on my LON-CAI flight. Assuming they have it, which they did on the LON-SYD flight. I also want to try the Smirnoff Black and the Glenmorangie Portwood. No appreciation, but just to say that I have. http://www.flyertalk.com/forum/smile.gif

daniellam
Apr 4, 01, 4:41 pm
Darren,

So what type of RTW did you get?

I am thinking of getting the CX/UA RTW in F for CAD 6110+ taxes (approx USD 4000) originating in Canada.

If I want to add Australia it would be CAD 8718+ taxes (approx USD 5700).

I am sort of regretting not opening a USD account from my bank five years ago !! All my savings are in CAD :-(

Oh well, maybe if I get a summer job I won't have to use my "allowance" money I get from my parents.

Darren
Apr 4, 01, 4:54 pm
Dan, I got a 5 continent-first class.

Stops in order were Budapest, London, Brisbane, Perth, Sydney, Bangkok, Bali, Hong Kong, Cleveland/Pittsburgh/Philadelphia, Los Angeles (twice), Caracas, Lima, Santiago, and Cairo.

I skipped Africa for a number of reasons, not the least of which were cost and time constraints. If I can't afford the OWE when I graduate (again), then I will probably do the CX/UA RTW. Then I can include Bali and also fly on CX. If you don't mind mailing me and giving me the basic rules of that fare, I would appreciate it. Length or stop restrictions, etc. I called CX one time, and they didn't know much about it. Unfortunately I don't get an allowance, so I will have to foot the bill for it. If I can secure a decent job out of school, then I will just go for the OWE as long as the cost is *reasonable*.

Thanks.

HK-UMICH
Apr 4, 01, 5:51 pm
A GREAT GREAT Trip report!

There is no way I can be in CX first until I get a job and work for couple years. But seems my LHR-HKG flight will be oversold so hoping that I can get an op-up with the OW status..

BTW, How would you descripe your trip for SA? I am flying something similar!

Darren
Apr 4, 01, 6:17 pm
Mmmm....work in progress. http://www.flyertalk.com/forum/smile.gif

Read your mail, HK, I sent you a reply to what you sent me. I will be on two of the flights with you. If you didn't get it, mail me and let me know. I sent it from Miami, so on the 2nd of April.

pegasus8228
Apr 4, 01, 10:12 pm
great report, darren.

finally someone got the language to describe CX F. the only contest in this world now is CX vs SQ F.

just add a little of my view
1. i prefer the amenities in the rest room in CX, like the dental kits, the razor sets. they are of much better quality than what's in BA's box. plus, you have unlimited supply -- the FAs need to refill them all the time.
2. call me stubborn, i still put the duvet on top, but i wont mind if they give me another as pad
3. on the FA attitudes, i had filled a couple surveys for CX in the past. the top choice (1) is "are they EAGER to serve you". and choice 2-4 are the descriptions for 1-4 for other typical survey. [i.e., CX's (4) is good, while other company would qualify 3 as fair/good. i think there is a management lesson here for the service industry in general.]
therefore, for CX the standard of good service is defined as "eager to", instead of "attentive, good, whatever". this is how they made the difference.

Darren, i think you should send your trip report to MPO (marco polo club) magazine, and ask for an F ticket as your reward;-)

[This message has been edited by pegasus8228 (edited 04-04-2001).]

[This message has been edited by pegasus8228 (edited 04-05-2001).]

pegasus8228
Apr 4, 01, 10:19 pm
dup

[This message has been edited by pegasus8228 (edited 04-04-2001).]

Darren
Apr 5, 01, 12:10 am
MPO?

stargold
Apr 5, 01, 2:10 am
MPO=Marco Polo Club (their loyalty program)

so MPO magazine would be their member magazine.

Clement Lowe
Apr 5, 01, 5:02 am
and I forgot to add that QF economy from SYD-MEL-SIN-LHR and LHR-BKK-SYD were absolutely the worst flights of my life...

CX to Europe for me anyday...and NAmerica as well...it's not much more money for about 10000 more miles http://www.flyertalk.com/forum/wink.gif

sarecca
Apr 6, 01, 8:58 am
Not only a great trip report, but I have had the same experience on CX. As a matter of fact their first class dinner service is even more impressive. A huge piece of balik style smoked salmon with a HUGE tin of caviar rolled in front of you. Great service. I have taken SQ and CX first, and I feel that CX wins hands down.

bbinchi
Apr 6, 01, 9:29 am
Yes, an excellent trip report to be sure. All of these positive comments about Cathay Pacific's service make me very happy about my AAdvantage Program strategy: hoard my miles and redeem them only for CX First Class awards. My only hope is that the oneworld alliance remains intact or, at the very least, CX will continue to participate in the AAdvantage Program no matter what happens to oneworld.

Forgot to add: Darren, I loved your opening line in your post at the top of this thread! http://www.flyertalk.com/forum/cool.gif


[This message has been edited by bbinchi (edited 04-06-2001).]

Darren
Apr 6, 01, 1:56 pm
http://www.flyertalk.com/forum/smile.gif When I was a wee one, that was all I would watch. I still get made fun of because all I really watch now is the Simpsons and Arthur on PBS. http://www.flyertalk.com/forum/wink.gif



SEO by vBSEO 3.2.0