AusTXHiker
Jun 2, 00, 11:56 pm
I believe in giving an airline another chance so I am posting a trip report of my return flight on Aeropostal.
There was a power outage in Aruba when I checked in for the flight. The ticket agent informed me that boarding passes had to be issued manually and that the flight would be open seating. As with the agent on my outbound flight, the agent who checked me in refused to write down my LatinPass number. She informed me that the best way to ensure that I get credit for my Aeropostal flight was to keep my receipt and boarding passes and send them to LatinPass. When I looked at the boarding pass, the only information written on it was the flight number and the destination (CCS). I asked the agent to write my name and the date on the boarding pass. She agreed.
About 15 minutes prior to departure, a gate change was announced. Passengers traveling with children and passengers needing assistance were boarded first. Despite the last-minute gate change, we still managed to depart on time.
Aeropostal used an old DC9-50 with a 2-3 configuration for this haul. The seat pitch on this all-coach flight was approximately 32 inches. The cabin was not very clean and in very poor condition. The cabin should be refurbished since it was clearly worn. The seats were uncomfortable.
The 50-minute flight was designated as a snack flight. The snack service consisted of a pack of banana chips and a small piece of coffee cake. Coffee was not served on this flight. The beverage service was limited to water, fruit juices, and soda. The flight attendants were neither friendly nor attentive. Our arrival was unremarkable. We safely landed in Caracas on time.
Althought this flight was better than the outbound flight, I still would not recommend this airline to other travelers. If you have to travel between AUA and CCS, you might want to check with Air Aruba, ALM, or Servivensa. C-
[This message has been edited by AusTXHiker (edited 06-02-2000).]
There was a power outage in Aruba when I checked in for the flight. The ticket agent informed me that boarding passes had to be issued manually and that the flight would be open seating. As with the agent on my outbound flight, the agent who checked me in refused to write down my LatinPass number. She informed me that the best way to ensure that I get credit for my Aeropostal flight was to keep my receipt and boarding passes and send them to LatinPass. When I looked at the boarding pass, the only information written on it was the flight number and the destination (CCS). I asked the agent to write my name and the date on the boarding pass. She agreed.
About 15 minutes prior to departure, a gate change was announced. Passengers traveling with children and passengers needing assistance were boarded first. Despite the last-minute gate change, we still managed to depart on time.
Aeropostal used an old DC9-50 with a 2-3 configuration for this haul. The seat pitch on this all-coach flight was approximately 32 inches. The cabin was not very clean and in very poor condition. The cabin should be refurbished since it was clearly worn. The seats were uncomfortable.
The 50-minute flight was designated as a snack flight. The snack service consisted of a pack of banana chips and a small piece of coffee cake. Coffee was not served on this flight. The beverage service was limited to water, fruit juices, and soda. The flight attendants were neither friendly nor attentive. Our arrival was unremarkable. We safely landed in Caracas on time.
Althought this flight was better than the outbound flight, I still would not recommend this airline to other travelers. If you have to travel between AUA and CCS, you might want to check with Air Aruba, ALM, or Servivensa. C-
[This message has been edited by AusTXHiker (edited 06-02-2000).]