AnnaS
Jul 20, 99, 1:07 pm
Thu 7/15 UA ORD-BWI (coach)
My mom & I are booked on the last flight of the evening to Baltimore at 8:55PM and the plane boards on time. We're sitting on this completely full DC-10 for about a half hour when the pilot announces that the front wheel strut is leaking hydraulic fluid & they're going to try to fix it. My mom doesn't like to fly, so she's nervous but alright. Another 15 mins. later, we're told to get off the plane because they can't fix the problem so we go to the RCC in concourse C at 9:45 & stayed till they kicked us out at 10PM. Go back to the gate to find out that they did find another aircraft & we eventually took off at 12AM. For the delay, we were each handed a $25 travel voucher & alcohol in coach was free. We landed at 2AM & by the time we got bags & rental car (seemed to take forever) it was 3AM. Drove to the hotel in Annapolis & got lost a couple of times (thank God for cell phones) so that by the time we arrived, it was 4AM.
Loews Annapolis
Pull into parking area & follow signs for self park, there's no one in the booth when we get there so we park the car & go check in. No car information is taken, so we go up to our room for much needed sleep. We're awakened at 1PM with a call from housekeeping asking if we want the room serviced & we say "yes, about 3:30 or 4" We leave about 2PM or so to go to Baltimore & get to where we parked the car only to find it gone!! We go talk to the front desk who gets security & we're told by the security guy in charge that we were parked illegally & our car was towed! After arguing with the guy (he stood there with his arms crossed asking "What do you want me to do about it?") He finally gets the general manager (we were about to ask for the manager anyway) and she at least handled the situation well, apologizing & realizing the mistake made so she offered us dinner on the hotel at the restaurant & walked us to the place where our car was towed across the street & took care of everything. Got back to the room about 6:30PM only to find the room not done! At least housekeeping sent someone up right away & she was very nice & did a great job.
The Corinthian restaurant in the hotel was very good & we ate well (almost as much as a free night!) The kicker to the whole towing incident is when we told our wonderful waiter about what happened, he kind of laughed & said that they hadn't towed anyone in about 2 years! Just my luck!
Rest of the trip was fine, my company picnic was very nice on the beach with a cooling sea breeze.
Sun. 7/18 UA BWI-ORD
Flight back was on a 767 & uneventful. One thing that surprised me was that it was the first 767 I'd ever been on that was only a 2 class airplane. I thought they were all 3 class.
All in all, most people working at the Loews were nice, but it was not the best hotel stay I've ever had.
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Regards,
- Anna
My mom & I are booked on the last flight of the evening to Baltimore at 8:55PM and the plane boards on time. We're sitting on this completely full DC-10 for about a half hour when the pilot announces that the front wheel strut is leaking hydraulic fluid & they're going to try to fix it. My mom doesn't like to fly, so she's nervous but alright. Another 15 mins. later, we're told to get off the plane because they can't fix the problem so we go to the RCC in concourse C at 9:45 & stayed till they kicked us out at 10PM. Go back to the gate to find out that they did find another aircraft & we eventually took off at 12AM. For the delay, we were each handed a $25 travel voucher & alcohol in coach was free. We landed at 2AM & by the time we got bags & rental car (seemed to take forever) it was 3AM. Drove to the hotel in Annapolis & got lost a couple of times (thank God for cell phones) so that by the time we arrived, it was 4AM.
Loews Annapolis
Pull into parking area & follow signs for self park, there's no one in the booth when we get there so we park the car & go check in. No car information is taken, so we go up to our room for much needed sleep. We're awakened at 1PM with a call from housekeeping asking if we want the room serviced & we say "yes, about 3:30 or 4" We leave about 2PM or so to go to Baltimore & get to where we parked the car only to find it gone!! We go talk to the front desk who gets security & we're told by the security guy in charge that we were parked illegally & our car was towed! After arguing with the guy (he stood there with his arms crossed asking "What do you want me to do about it?") He finally gets the general manager (we were about to ask for the manager anyway) and she at least handled the situation well, apologizing & realizing the mistake made so she offered us dinner on the hotel at the restaurant & walked us to the place where our car was towed across the street & took care of everything. Got back to the room about 6:30PM only to find the room not done! At least housekeeping sent someone up right away & she was very nice & did a great job.
The Corinthian restaurant in the hotel was very good & we ate well (almost as much as a free night!) The kicker to the whole towing incident is when we told our wonderful waiter about what happened, he kind of laughed & said that they hadn't towed anyone in about 2 years! Just my luck!
Rest of the trip was fine, my company picnic was very nice on the beach with a cooling sea breeze.
Sun. 7/18 UA BWI-ORD
Flight back was on a 767 & uneventful. One thing that surprised me was that it was the first 767 I'd ever been on that was only a 2 class airplane. I thought they were all 3 class.
All in all, most people working at the Loews were nice, but it was not the best hotel stay I've ever had.
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Regards,
- Anna